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Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,PPM 2003,*,商博士 资料下载|管理文摘|行业研究,Effective Performance Management-A Case Study,商博士 资料下载|管理文摘|行业研究,Agenda,Why performance management?,What is the process?,How to make it work?,Value alignment/top down drive,Linking rewards and development,Aspects of infrastructure,Communication/education,Part of the culture,Where to start?,商博士 资料下载|管理文摘|行业研究,Why performance management?,Basic management cycle,Planning,organizing,staffing,leading,and,controlling,Fundamental corporate infrastructure,Consistency in measuring/rewarding,Sustainability in business and people,商博士 资料下载|管理文摘|行业研究,What is the process?,Annual process,Past review and next goal setting,Appraisal process:rewards,Individual development planning,On-going review and documentation,Global aligned,商博士 资料下载|管理文摘|行业研究,Philips Way:,P,eople,P,erformance,M,anagement(PPM)is,a process which helps to align personal and business objectives,driven by the Philips way:,one culture,one brand,one company,one global approach for People Performance Management,supporting the improvement of business results for Philips,商博士 资料下载|管理文摘|行业研究,PPM:a cyclical process,商博士 资料下载|管理文摘|行业研究,How to make it work?-value alignment&top down drive,A performance oriented value system,Company value as the core throughout organization,Value derived criteria in the organization structure and supporting system(HR),Determination shown from the top,Leaders being driven by the same process,商博士 资料下载|管理文摘|行业研究,Our Values,Delight customers,We delight our customers by anticipating and exceeding expectations thereby creating sustainable market leadership,Deliver on commitments,We pursue business excellence,being rigorous in delivering on our commitments,Develop people,We inspire and enable each other to use our creativity and entrepreneurial flair,and to maximize our potential,Depend on each other,We work as“one Philips”in an environment of transparency and trust to mobilize our collective competence and that of our business partners,Values,商博士 资料下载|管理文摘|行业研究,How to make it work?-linking rewards and development,Tight linkage between performance outcome and rewards,Embedded individual development process,商博士 资料下载|管理文摘|行业研究,Philips Way:,Links between PPM and other HR areas,Salary,&,Annual incentive,Individual,Development,商博士 资料下载|管理文摘|行业研究,How to make it work?-aspects of infrastructures,Full range of documentation,On-line review system,Performance distribution,Calibration process,商博士 资料下载|管理文摘|行业研究,Philips Way:,Documentation,Job description(JD),Business balanced score card(BBS),Personal contribution agreement(PCA),Individual development plan(IDP),On-line PPM,PPM is an on-line system,Guided distribution,10%,20%,50%,15%,5%,Calibration process,Management team discussion,商博士 资料下载|管理文摘|行业研究,How to make it work?-communication/education,Defined roles and responsibilities in PPM,Full coverage of communication,On going updates,Deadlines and consequences,商博士 资料下载|管理文摘|行业研究,Philips Way:Roles and responsibilities,Implementation Leaders,Experts/facilitators of PPM training,Tutors(Operational HR Managers),Regional Administrators,PPM Project Team Corporate HRM,商博士 资料下载|管理文摘|行业研究,How to make it work?-part of the culture,Business achievement needs systematic drive in managing performance,Performance comes from employee,Management job is to enhance employee performance,商博士 资料下载|管理文摘|行业研究,Philips Way:,An effective PPM process is about the dialogue between manager and employee,Employees,Managers,Understand how they contribute to business results,Understand what is expected from them,Understand to what extent they meet these expectations,Develop themselves,Deploy and realize business goals,Set clear objectives and evaluate performance,Develop people so they can add more value,商博士 资料下载|管理文摘|行业研究,Where to start?,A performance minded leadership team,A competent HR organization and personnel,An effective infrastructure,A drive on communication and education,A clear set of value and value oriented culture with criteria,商博士 资料下载|管理文摘|行业研究,商博士 资料下载|管理文摘|行业研究,
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