物流专业英语第二章

,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,Supply Chain Management(1),Chapter Two,Learning Objectives,The goals of SCM,The stages of SCM,The Bullwhip Effect and Beer Game,The Development of SCM Eras,The Principles of SCM,case analysis,The Goals of SCM,Three goals of SCM:,(1)to reduce inventory,(2)to increase the speed of transactions with real-time data exchange,(3)to increase revenue,What is Optimization?,Optimization,means,to,organize,all relevant activities for the purpose,of,minimizing,the total cost,of,providing,the consumer with the value required.This implies the,elimination,or,minimization,of all unproductive activities and activities that do not provide or provide less value added.The optimization,is to,be assured,on the,entire,process,of,providing the product or service instead,of,on only a,part,of it.,Phases of SCM,Five stages of SCM:,(1)Plan:good or service meet the needs,(2)develop,(3)Make,(4)deliver,(5)return,Bullwhip Effect,中文：牛鞭效应,Information Distortions and the“Bullwhip Effect”,The Bullwhip Effect in Action,Production,Sales growth volatility,Production growth volatility,Reasons for Bullwhip Effect,Inventory is insurance against supply chain uncertainties,Supply chain management substitutes information for inventory,Reduced Bullwhip Effect for Durables,In the view of bullwhip effect,can you find ways to solve this problem to ensure the effective and efficient SCM?,Beer Game,Home work,Customer,customize customization,Evolution of Operations and Supply Chain Management,Craft production,process of handcrafting products or services for individual customers,Division of labor,dividing a job into a series of small tasks each performed by a different worker,Interchangeable parts,standardization of parts initially as replacement parts;enabled mass production,1-,15,Evolution of Operations and Supply Chain Management,Scientific management,systematic analysis of work methods,Mass production,high-volume production of a standardized product for a mass market,Lean production,adaptation of mass production that prizes quality and flexibility,1-,16,Historical Events in Operations Management,Era,Events/Concepts,Dates,Originator,Industrial,Revolution,Steam engine,1769,James Watt,Division of labor,1776,Adam Smith,Interchangeable parts,1790,Eli Whitney,Scientific Management,Principles of scientific,management,1911,Frederick W.Taylor,Time and motion studies,1911,Frank and Lillian Gilbreth,Activity scheduling chart,1912,Henry Gantt,Moving assembly line,1913,Henry Ford,Historical Events in Operations Management(cont.),Era,Events/Concepts,Dates,Originator,Human Relations,Hawthorne studies,1930,Elton Mayo,Motivation theories,1940s,Abraham Maslow,1950s,Frederick Herzberg,1960s,Douglas McGregor,Operations Research,Linear programming,1947,George Dantzig,Digital computer,1951,Remington Rand,Simulation,waiting,line theory,decision,theory,PERT/CPM,1950s,Operations research groups,MRP,EDI,EFT,CIM,1960s,1970s,Joseph Orlicky,IBM,and others,Historical Events in Operations Management(cont.),Era,Events/Concepts,Dates,Originator,Quality,Revolution,JIT(just-in-time),1970s,Taiichi Ohno(Toyota),TQM(total quality,management),1980s,W.Edwards Deming,Joseph Juran,Strategy and,operations,1980s,Wickham Skinner,Robert Hayes,Business process reengineering,1990s,Michael Hammer,James Champy,Six Sigma,1990s,GE,Motorola,Historical Events in Operations Management(cont.),Era,Events/Concepts,Dates,Originator,Internet Revolution,Internet,WWW,ERP,supply chain management,1990s,ARPANET,Tim,Berners-Lee SAP,i2 Technologies,ORACLE,E-commerce,2000s,Amazon,Yahoo,eBay,Google,and others,Globalization,WTO,European Union,and other trade agreements,global supply chains,outsourcing,BPO,Services Science,1990s,2000s,Numerous countries,and companies,Supply Chain Evolution(1800s),Division/specialization of labor,Interchangeable parts,Railroads,electricity,communications,Mass Production Era(1900-1973),Moving assembly lines,Scientific management methods,Operations research techniques,Lean Manufacturing Era(1974-1995),Increased global competition,Improved flexibility and quality control,Six-Sigma QC,JIT,TQM,Mass Customization Era(1996-today),Better information engineering,Internet,wireless communications,B2B e-commerce,Integrate internal systems with external partners,Im Next?,!,2.2,Principles of Supply Chain Management,1.Segment customers based on the service needs,2.Customize the logistics network to service and profitability,3.Listen to market signals for best resource allocation,4.Speed conversion of product,5.Reduce the total cost of owning materials and services,6.Develop a supply chain-wide technology strategy,7.Adopt channel-spanning performance measures,Summary,Goals of the SCM,Bullwhip Effect,Principles of SCM,Terms,1.大规模生产时期,2.精益生产时期,3.六西格玛质量控制时期,4 准时制库存,5 全面质量管理,安全库存,Mass production Era,Lean Manufacturing Era,Six-Sigma quality control,Just-in-time inventory,Total quality management,Safe stock,Assignment(2),A:An E-Business,本次作业以小组为单位完成，最后每小组提交一份书面答卷，要求为打印稿，