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Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Corporate Values,企业价值观,David Eckman Ph.D.,大卫艾克曼博士,Corporate Values企业价值观David Ec,1,Corporate Challenges,企业面对的挑战,The present culture,当代文化的影响,The shift to new work cultures,更新职场文化,The dangerous denizens of work cultures,辨认职场中的危险人物,The ineffective communication within the culture,既有,的不良沟通模式,The danger of a lack of empathy,缺乏同理心的危险,Corporate Challenges企业面对的挑战Th,2,Business Cultures,不同的企业文化,The Eiffel Tower structure,杰出的结构,The Family personal,家长式,The Guided Missile goal,以目的为导向,The Incubator creativity,启发创意,Business Cultures 不同的企业文化The E,3,Five Tribal Stages,五种企业文化发展阶段,Life is Terrible!2%,这企业很糟糕！,My Life is Terrible!25%,在此工作是我倒霉！,Im great,youre not!49%,我很好，企业不好！,We are great!22%,我的工作和环境很好！,Life is great!2%,在这里工作很有意义又美好！,Five Tribal Stages五种企业文化发展阶段L,4,The Dark Triad,黑三类,The Machiavellian,权谋家,The Narcissist,唯我独尊者,The Psychopath,虚谎人,The Dark Triad 黑三类The Machiave,5,The Machivellian,权谋家,Highly Intelligent,高智能,Insightful in Emotions and Motivations,鉴察情感、了解动机,Coldly Calculating and Shrewd,冷静的,老谋深算,The Machivellian 权谋家Highly Int,6,The Narcissist,唯我独尊者,Abused Inner Life,遭到损害的内在生命,Organization exists to make him look good,机构的存在是为了他的面子,People exist to make him feel good about himself,他人的存在必须是为让他感觉得意,Deeply Unsympathetic,极其缺乏同理心,The Narcissist 唯我独尊者Abused Inn,7,The Psychopath,虚谎人,Deeply Disturbed,内心深度不安的人,Enjoys cheating and lying,喜欢欺诈和说谎,Often excellent liar,非常擅长编造故事,Checking facts critical,你必须去核对事实,The Psychopath 虚谎人Deeply Distu,8,Ineffective Communication Habits,不良沟通的模式,Blaming,谴责,Placating,讨好,Rationalizing,冷淡,Distracting,打岔,Ineffective Communication Habi,9,CONTROL,控制,Placater,老好人,Blamer,批评家,Distracter,打岔者,Rationalizer,冷淡者,CONTROLPlacaterBlamerDistracte,10,The Blamer,批评家,Has Deep Hurt,深受伤害,Unresolved Anger,未化解的怒气,Indifference,不顾他人情感,The Blamer 批评家,11,The Solution,解决方法,He needs to put off anger,他必须脱下他的怒气,The Solution 解决方法 He needs to,12,The Rationalizer,冷淡者,Retreats from people,从人群中退缩,Does not trust,不轻易相信,Relationally aloof,清高,The Rationalizer冷淡者,13,The Placater,老好人,Controlled by fearful anxiety,被焦虑担心掌控,Says what others want to hear,讲别人喜欢听的话,A,N,X,I,E,T,Y,焦虑,The Placater 老好人A 焦虑,14,Needs to say what he really feels,需要把心里的感受说出来,Do not fear men,不要怕别人说长道短,The Solution,解决方法,Needs to say what he really fe,15,The Distracter,打岔者,Deep shame or discomfort,深感自卑或不自在,Various distracting techniques,用各种方法分散别人对自己内心状况的注意力,The Distracter 打岔者,16,Needs Emotional Enrichment,情感需要被滋润,Needs to be Reparented,需要重新受培育,The Solution,解决方法,Needs Emotional Enrichment 情感需,17,CONTROL,控制,Placater,老好人,Blamer,批评家,Distracter,打岔者,Rationalizer,冷淡者,CONTROLPlacaterBlamerDistracte,18,T,h,o,u,g,h,t,E,m,o,t,i,o,n,S,Relationships,人际关系,Non-Relational,不打交道,CONTROL,Placater,老好人,Blamer,批评家,Distracter,打岔者,Rationalizer,冷淡者,思考,情感,TERelationships 人际关系Non-Relat,19,Blamer,批评家,Placater,老好人,Rationalizer,冷淡者,Distracter,打岔者,DRIVERS,驱动力,Anger,愤怒,Anxiety,焦虑担心,Absent,心不在焉,Shame,自卑,BlamerDRIVERS 驱动力Anger,20,Healthy Communication is,健康的沟通是什么,Descriptive not Reactive,描述负面情感而不是被动反应,Empathetic,同情,体谅他人,For the Other Persons Benefit,为了对方的好处而讲,Healthy Communication is健康的沟通是,21,Empathy,The Physiological Symptoms of Empathy,感同身受的生理现象,EmpathyThe Physiological Sympt,22,Empathy,Mirror Neurons,神经元反射试验,EmpathyMirror Neurons,23,神经元反射试验中的大脑图,神经元反射试验中的大脑图,24,知道心思的脑细胞,知道心思的脑细胞,25,Mirror Neurons,神经元反射试验,Mimicking Actions,模仿动作,Reading Intentions,了解意图,Reading Implications,了解含义,Reading Emotions,了解情感,“Our nervous systems.are constructed to be captured by the nervous systems of others,so that we can experience others as if we are within their skin.”,“我们的神经系统的构成,是能够体会他人的神经系统的知觉，好像我们自己亲身经历一样”。,Dr.Daniel Stern University of Geneva,日内瓦大学,Stern,博士,Mirror Neurons 神经元反射试验Mimickin,26,=,=,27,=,=,=,Secure,有安全感,Avoidant,躲避别人,Anxious,担心,=Secure有安全感Avoidant 躲避别人Anxi,28,Corporate Skills,职场技巧,Know the present culture,认识当代文化,Anticipate the shift to new work cultures,期盼职场风气向较好的方面转变,Recognize the dangerous persons of work cultures,辨认职场环境中的危险人物,Avoid the ineffective communication within the culture,避免职场中的无效沟通,Use the power of empathy skillfully and ethically,有道德、有技巧地使用同理心的力量,Corporate Skills 职场技巧Know the,29,同学对五种能力的重要性评估统计结果,能力,最重要,1,其次,2,中间,3,不重要,4,最不重要,5,Position power,地位带来的能力,25,16,14,13,5,Relational power,人际关系能力,19,21,15,11,5,Personal power,个人能力,19,13,15,15,9,Task power,办事能力？,4,13,23,23,27,Knowledge power,专长知识能力,12,3,20,20,38,同学对五种能力的重要性评估统计结果能力最重要其次中间不重要最,30,
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