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,单击此处编辑母版标题样式,新世纪高职高专,商务英语专业系列规划教材,主编吴思乐,第三版,单击此处编辑母版标题样式,大连理工大学出版社,单击此处编辑母版标题样式,大连理工大学出版社,单击此处编辑母版标题样式,第二节,战略制定(愿景、使命、战略目标、战略选择),单击此处编辑母版标题样式,第三章,战略管,理过程,第三节,战略实施,单击此处编辑母版标题样式,第三章,战略管,理过程,第四节,战略评价和控制,单击此处编辑母版标题样式,单击此处编辑母版标题样式,*,*,单击此处编辑母版标题样式,*,*,单击此处编辑母版标题样式,*,*,T,hanks You,单击此处编辑母版标题样式,Receiving Visitors(I)Greeting,Introducing and Small Talk,Task,3,Leading-in Questions,Part I,Drills&Expressions,Part II,Typical Dialogues,Part III,Roles Simulation,Part IV,Leading-in Questions,Part I,Q1,What issues should be involved in receiving visitors?,Receiving visitors usually involves greeting and introducing,small talk,business dinning and further contact.,Leading-in Questions,Part I,Q2,What is the importance and benefits of making correct business introduction and greetings?,Importance and benefits of making correct introduction and greetings are actually beyond our imagination in reality.Ordinary channels,through which new potential sellers and buyers meet together,such as international trade fairs or exhibitions,require much money for participants,especially for products and service providers in the contemporary commercial world.After you spend expensive fees of renting,traveling and boarding,what you only get is the chance of meeting new customers.Without correct introduction and greeting skills you might offend others,or at least find it difficult to impress potential clients for further business contact,let alone reach a deal.,Leading-in Questions,Part I,Q3,In your opinion,what seems to be the golden rules that ensure you will be welcome when you have the first face-to-face business contact with a new customer?,The golden rules can be brainstormed by the whole class.Every student is encouraged to talk and hopefully a warm air of discussion can appear.,Drills&Expressions,Part II,Drill 1,A:I dont believe weve met.,B:No,I dont think we have.,A:My name is Chen.Heres my name card.Its nice to finally meet you.,B:How do you do?My name is Fred Smith.And Im glad to meet you,too.,A:Do you have a calling card?,B:Yes,right here.Heres mine.,A:Thanks.,Notes:,“,名片,”,一词,英语除了,“name card”,之外,还有所谓的,calling card,visiting card,或,business card,等等,性质大同小异;,“to finally meet”,属于不定式(,to,),+,副词(,finally,),+,动词原形(,meet,)的句型。有些语法学家并不喜欢这种用法,然而在,“to”,与动词之间插入副词的说法,在日常生活中却很常见;,“Do you have a calling card?”,和,“May I have your calling card?”,表达同样的意思:,“,能否惠赐您的名片呢?,”,或是,“,请惠赐名片,”,。,翻译,Part II,Drills&Expressions,A:,我们以前没见过吧?,B:,我想没有。,A:,我叫陈。这是我的名片。很高兴终于与你见面了。,B:,您好,我是弗烈德,史密斯。我也很高兴见到你!,A:,您有名片吗,?,B:,有的,就在这儿。喏,这是我的。,A:,谢谢!,Drills&Expressions,Part II,Drill 2,A:Is that the manager over there?,B:Yes,it is.,A:Will you introduce me to the new manager?I havent met him yet.,B:Havent you met yet?,A:No,we havent.,B:OK.Let me introduce him to you.Ill be glad to do it.,Notes:,第二句,“Yes,it is.”,中,之所以使用中性的,“it”,而不使用,“he”,或,“she”,,是因为第一句用了,“that”,(那个人);,“Havent you met yet?”,的,“you”,为复数形的,“you”,,所以这一句的意思是说,“,你们两人尚未见面吗,”,翻译,Part II,Drills&Expressions,A:,那边的那位是经理吧?,B:,没错。,A:,请替我引见一下新来的经理好吗,?,我还没见过他呢。,B:,你们还没见过面吗,?,A:,嗯,没有。,B:,行。我来给您介绍。我很乐意这样做。,Drills&Expressions,Part II,Drill 3,A:May I call you next week?,B:Yes.But,do you know my number?,A:No,I dont.Ill call you if you give me a name card.,B:Im sorry,but I dont have any with me now.,A:Just tell me your number,in that case.,B:Its 3738-2659.,A:3738-2659.OK,I got it.Heres my card,and if I can do anything for you,please dont hesitate to let me know.,B:I will.Thank you!,Notes:,“in that case”,作,“,既然这样,在这种情况下,”,解;,“please dont hesitate to.”,这一句话仅在你认为别人可能会向你索要东西或寻求帮助时使用。如果你想向别人索要东西或寻求帮助时,只需说,“please”,即可。当然你也可以说,“I would appreciate it if you would.”“,I would be grateful if you would.”,或者,“I would be obliged if you would.”,等。,翻译,Part II,Drills&Expressions,A:,我下星期给您打电话好吗?,B:,好的。不过,你知道我的号码吗?,A:,不知道。给我一张名片吧,我会给您打电话。,B:,真抱歉,我现在身上没带。,A:,这样子,那就告诉我你的电话号码好了。,B:3738-2659,。,A:3738-2659,。好,我记住了。这是我的名片,有什么需要我效劳的地方,请别客气。,B:,我会的。谢谢!,Drills&Expressions,Part II,Drill 4,A:Whats your hobby?,B:My favorite hobby is fishing,for it is both interesting and meaningful.It also tempers my willpower.,A:Im fond of going fishing,too.But I think fishing is very difficult for me.,B:Its easy as long as you take time and patience.,A:Youre right.Stamina is what we need to achieve success,and what young people usually lack.,B:I couldnt agree more.,Notes:,“temper”,作动词时意思是,“,锻炼,调剂,缓和,”,,所以,“temper willpower”,可以理解为,“,锻炼意志力,”,;,“stamina”,这里指“毅力,耐力,”,。,翻译,Part II,Drills&Expressions,A:,您的业余爱好是什么?,B:,我最喜欢钓鱼,因为它不仅有趣而且有意义,还能磨练我的意志。,A:,我也喜欢钓鱼,但是它对我来说太难了。,B:,不难,只要你肯花时间,有耐心。,A:,你说得对。要想获得成功,就要有毅力,而这通常正是我们年轻人所缺,少的。,B:,我完全同意。,Drills&Expressions,Part II,Drill 5,A:Mr.Johnson,you speak excellent Chinese.,B:Thank you for saying so.,A:Where did you learn your Chinese?,B:In Canada.I had learned it from high school to university.Then I went to a language school to improve my business Chinese communication.,A:Thats marvelous!Your Chinese is certainly superb.You almost speak as well as Chinese.,B:Thank you.I appreciate your compliment.,Notes:,“Thats marvelous!”,是个感叹句,用来对某件事、某个人或者某种现象表
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