用餐礼仪培训课程berv

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,*,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,*,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,Eating etiquette,True or False Questions,( ) 因为各国各民族的习惯大不相同，所以“以礼待人”并不是世界各地都如此。,( ) 在实业界不分男女老幼，社会地位较高的人总是被介绍给社会地位较低的人。,( ) “女士优先”，并不是男子处处让女士走在前面，而是使妇女成为受尊重的对象，处处让给她。,( ) 在西式宴会上，你想吸烟，只能在吃过了饭菜开始喝咖啡之后。,( ) 今天汽车行驶仍实行“左行”规则的国家有英国和日本等。,( ) 日本茶会的时间一般为两个小时，太长容易导致客人疲惫，太短又很难理会到茶会的真谛。,( ) 在正规剧场内观看文艺演出时，我们应该把贵宾安排在第七排到九排中间的位置为佳。,( ) 吃西餐时，为了方便，我们可以一口气就将菜肴全切好。,( ) 在法国人心目中，花是有一定象征意义的。不同的花表示不同的感情。他们认为，郁金香象征悲伤。,( ) 穿着西装，钮扣的扣法很有讲究，穿双排扣西装，不管在什么场合，一般都要将扣子全部扣上，否则会被认为轻浮不稳重。,( ) 在德国的有些婚礼上有砸碗和碟的习俗，以示给新人带来好运。,napkin,Salad fork,Dinner fork,Dessert fork,Soup bowl,Service or Dinner plate,Dinner knife,Teaspoon,Soup spoon,Water goblet,Red wine,White wine,Tableware餐具,设宴(set up a banquet),一: 确定宴请的菜单(confirm menu for the banquet),1:外国人不喜欢吃的菜肴,A:触犯个人禁忌的菜肴 例:有人不吃鱼,有人不吃蛋,B:触犯民族禁忌的菜肴 例:韩国人不吃鸭子,肥猪肉. 澳大利亚人不吃加味精的菜,C:触犯宗教禁忌的菜肴 例:穆斯林忌不食猪肉, 印度教徒忌食牛肉,2:适合宴请外国友人的菜肴:,A:具有民族特色的菜肴. 例:春卷,元宵, 水饺,B:具有本地风味的菜肴. 例: 在北京可请外国友人尝尝北京烤鸭, 广州可请外国友人喝早茶，在天津可请他们尝尝狗不理包子等特色菜.,C:自己比较拿手的菜肴.,D:外宾本人所喜欢的菜肴.,春卷:spring roll 炒饭:Fried rice爆炒:stir-fry 豆芽:bean sprout,鱼香肉丝:shredded pork with garlic sauce,麻婆豆腐:bean curds with brown sauce,宫爆鸡丁:diced chicken with cashew nuts/peanuts,元宵: rice dumpling,印度教徒: Hinduism,犹太教徒: Judaism 蹄筋: tendon,Muslin freaky animals,Yang Zhou FR 扬州炒饭,Chicken FR w Salted Fish 咸鱼鸡粒炒饭,Beef FR 牛肉炒饭,Chicken FR 鸡炒饭,Seafood FR w Egg White/Albumen,海鲜蛋白瑶州饭,Combination FR/House FR 本楼炒饭,Vegetable FR 素菜炒饭,Prime rib,T-bone steak,Lobster Tail,Alaska Crab Leg,Australian King Crab,Kobe Beef,西餐牛排常识,一分熟牛排（rare）：牛排内部为血红色且内部各处保持一定温度（高于very rare steak）raw,三分熟牛排（medium rare）：内部为桃红且带有相当热度。,五分熟牛排（medium）：牛排内部为粉红且夹杂着浅灰和综褐色，整个牛排都很烫。,七分熟牛排（medium well）：牛排内部主要为浅灰综褐色，夹杂着粉红色。,全熟牛排（well done）：牛排内部为褐色。,二 :就餐的方式(ways and patterns for dinner),筷子(chopsticks)就餐,刀叉(knife and fork)就餐,右手直接就餐,要点: 悉听尊便,The European method of leaving the fork in the left hand after cutting and raising it to the mouth, in the same position in which it was held for cutting, tines down.,When the main course is finished, the knife and fork are placed beside each other on the dinner plate diagonally from upper left to lower right, the handle extended slightly over the edge of the plate.,用餐结束后中，可将叉子的下面向上，刀子的刀刃侧向内与叉子并拢，平行放置于餐盘上。,The proper way to handle a napkin:,O,rdinarily, as soon as you are seated you put your napkin on your lap. At a formal dinner, however, you wait for your hostess to put hers on her lap first. Remove the napkin from the table, place it on your lap, and unfolded it as much as necessary with both hands. When using your napkin, bolt or pat your lips-never wipe with it as if it were a washcloth.,Place your napkin on the chair seat or arm when excusing yourself during the meal.,When the meal is finished, put the napkin on the left side of your place, or if the plates have been removed, in the center.,At a dinner party, the hostess lays her napkin on the table as a signal that the meal is over, and the guests then lay their napkins on the table-not before.,点完菜后，在前菜送来前的这段时间把餐巾打开，往内摺三分之一，让三分之二平铺在腿上，盖住膝盖以上的双腿部分。最好不要把餐巾塞入领口。,The way of holding cup,西餐礼仪,(western-styled food etiquette),汤要怎么喝,舀汤(ladle soup)的方向应该由里至外，而非把汤从远处往自己的方向舀；这样，若不小心溅起任何汤汁的话，才不会喷到你身上。此外，喝汤时不可将整根汤匙都塞到嘴里，从汤匙的侧边细细吸吮即可，而且绝对不可发出任何声响。喝完汤以后，将汤匙置于盛放汤碗的碟子上，如果底下没有碟子的话，就直接放在汤盘或汤碗中，让侍者收走。,How to order,Whats todays special?(今天的特餐是什么？),Do you have anything special on the menu today?(今天的菜单有什么特餐？),Whats included in your luncheon special?,(中午特餐包括什么？),从简时：,I am on a diet. I just want a soup and crackers.,I want fruit cake and skimmed milk.,Just a fruit salad and buttermilk.,Just the bill, please.,Waitress, the check, please.,May I have my bill please?,结帐时：,西餐礼仪,(western-styled food etiquette),如何食用面包,(bread),与奶油,(cream)？,把整块或整片面包抓起来咬，还边吃边抹奶油，绝对犯了餐桌礼仪的大忌。假使多人共享一碟奶油，应该先用奶油刀剜一些到自己的面包碟上，然后撕下约略一口可吃下的面包，将奶油涂抹上去后再食用。,Bad table manners contain grabbing the whole block of bread to eat, as well as spreading butter while eating。If people shared a dish of cream, you should use the butter knife to cut out some cream to your plate, and then tore off a bit of the bread and smear butter to it, then you can eat.,三:排定宾主的座次(setting arrangement),1:座次的排列,A:桌次的排列:,a:采用圆桌,b:就餐者宜为双数并且不宜超过10人,c:居中为上; 以右为上; 以远为上; 临台为上,B:位次的排列:,a:面门为主,b:右高左低,c:各桌同向,2:座次的通知,A:在请柬上注明每一位赴宴者所在的桌次,B:在宴会厅入口处附近悬挂宴会桌次示意图,C:在现场安排引位员,负责来宾,尤其是贵宾的引导,D:在每张餐桌上放置桌次牌以及每一位用餐者的姓名卡,四:重视现场的环境(emphasis on the site environment),6M原则:环境,会见,费用,菜单,举止,音乐.,1:环境要幽静quiet,2:环境要雅致elegant,3:环境要整洁neat,4:环境要卫生sanitary,赴宴(attending banquets),一:宴请的类型,1:宴会 (banquet):,state banquet; formal banquet; informal dinner.,2:招待会 (reception):,luncheon; buffet; buffet dinner;,cocktail; tea party.,3:工作餐 (on-job meals):,working breakfast/lunch; dinner,二:付费的方法(methods for paying money/check out),1:不必付费,2:定额付费 (buffet etc.),3:各自付费 go Dutch/AA system,付小费,:,A:应给多少?,B:如何付给?,C:付给何人?,三:点菜的规矩(rules for ordering),1: 客随主便,2: 仅点一道,四:用餐的餐序(proper order in eating),1:西餐正餐(formal meal)的常规菜序,appetizer; soup; seafood; main course; dessert; fruits; drinks,2:西餐便餐的常规菜序,3:西式自助餐的常规菜序,4:酒水与菜肴的常规搭配方式,aperitifs table wine dessert wine,鱼白葡萄酒；红肉红；海鲜无甜味；甜点水果香槟；汤雪莉马得拉酒,五:就餐的举止(table manners),就餐举止十忌:,1:在用餐时口中或体内发出巨大声响,2:当众整理自己的衣饰, 或是化妆, 补妆,3:在用餐期间吸烟,4:再三劝说别人饮酒,甚至起身向别人灌酒,5:用自己的餐具为别人夹菜, 舀汤或选取其他食物,6:乱挑, 翻拣菜肴或其他食物,7:用餐具对着别人指指点点, 或者把餐具互相敲打,搞得铿锵作响,8:直接用手取用不宜用手去用的食物,9:毫无遮拦地当众剔牙,10:随口乱吐嘴里的不宜下咽之物,When a fellow diner asks to “please pass the salt,” is it standard etiquette to pass both the salt and the pepper?,We recommend first passing the salt and then inquiring if the other guest would also like the pepper.,When you have some food in your mouth that you do not want to swallow, what should you do?,Move the food forward with your tongue onto your fork and place it back on the side of your plate.,When dining out, is it okay to share your food with the others at the table for tasting purpose?,Yes, it is appropriate to share when others at table are also willing to share. However, always request additional small plates and clean utensils for dividing the shared food.,What direction should food be passed at the table?,Food should be passed to the right, or counter-clockwise.,Which side of the guest should I pour wine from at the dinner table?,Pour wine and all beverages from the right, while standing behind and to the right of the guest.,At a formal dinner party, how do I properly serve and remove the dishes and glasses?,Dishes are presented or served at guests left and removed from the right side. Glasses are filled from the right.,What do you do when you need to cough, sneeze, or blow your nose?,Cover your mouth and nose with your handkerchief or, if you have no handkerchief, with your napkin. In an emergency, your hand will do better than nothing at all. Never use your napkin to blow your nose.,就座和离席,Taking and leaving ones seat,、应等长者坐定后，方可入坐。It is supposed to take ones seat after the old .,、席上如有女士，应等女士座定后，方可入座。如女士座位在隔邻，应招呼女士。,、用餐后，须等男、女主人离席后，其他宾客方可离席Only after the host and the hostess leave their seats should the guests follow suit.,、坐姿要端正，与餐桌的距离保持得宜。,、在饭店用餐，应由服务生领台入座。,、离席时，应帮助隔座长者或女上拖拉座椅。,六:进餐的技巧(skills in meals),1:如何使用餐巾,2:如何使用刀叉,3:如何使用匙,4:如何使用筷子,The end!,Thank you!,