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Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,11/7/2009,#,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,Surviving,among aliens,:Managing Culture Shock,.,Surviving among aliens:Managi,Culture Shock,Who am I?,How to adapt to an international exchange experience successfully?,.,Culture ShockWho am I?.,Purpose:,What is culture Shock?,Symptoms,Stages,Causes,How to cope with it?,General strategies,Observe&modify your own ways of doing things,Verbal&non-verbal communication style,Tips for Finland,.,Purpose:What is culture Shock,What is culture Shock?,“Cultural shock is caused by the,anxiety,resulting from losing all our familiar signs and symbols when we move to a new environment”,(Oberg,1958).,Lack of direction,Not knowing:,What to do?,How to do things?,When to do things?,.,What is culture Shock?“Cultur,What is culture Shock?,Physical symptoms,headaches,fatigue,loss of appetite,diarrhea,Behaviour towards people,Dont speak the language,impatient,exasperated,Systems of work(Differ/Wrong),anger,frustration,Aggression/Racism towards locals,rude,dirty,lazy“,However,Opportunities,!,Learn new perspectives,Develop better understanding of yourself,.,What is culture Shock?Physical,Cause of Culture Shock?,BUT:,Appropriate behaviour can be learned,observation,asking locals and other foreigners,Conflict,and,uncertainty,between our values/rules and those of the new culture,anxiety,cultural shock,.,Cause of Culture Shock?Confl,Stages of Culture shock,Stage,Signs,Coping Strategies,Honeymoon,(2-8 weeks),Disintegration,(2-3 months),new experiences are exciting,be a tourist,feel fortunate for having the opportunity to move abroad.,send postcards home,people are friendly and you smile a lot,youre in control,make contacts in clubs and associations,sign up for some activities,your own sense of culture is not threatened,join a language course,daily frustrations can build into disillusionment,look after yourself,exercise,avoid alcohol,the good things of home loom large,get out,be with people,continue language practice,keep busy,set daily goals and make the effort to achieve them.,.,Stages of Culture shock StageS,Stages of Culture shock,Stage,Signs,Coping Strategies,Reintegration,(3-6 months),Becoming Functional,(6 months),a sense of standing up to the things and people that are frustrating you,build your network of friends,take that holiday you booked,continue language study,determination to work things out and get things done,spend time with people who enjoy being there,keep writing to people back home,feel in control and positive again about where you are,try new things,and explore the culture,self-understanding and more tolerance of others,practice the language,a sense of comfort operating in the host culture,youre helping others get through their adjustments,do things you intended to do while in this country before its time to leave,.,Stages of Culture shock StageS,Final Stage of Culture shock,Stage,Signs,Coping Strategies,Acceptance,(9 months),youre more successful in communications with locals,enjoying being where you are,adept at finding things,no longer stereotyping,understanding local customs,maintain key relationships,.,Final Stage of Culture shockSt,How,to cope with it?,Remember that despite being different,the others are probably being friendly to you in their own way.,Understand that you will have to change your familiar ways in order to integrate.,learning about how to communicate is important,.,How to cope with it?.,Differences in Communication Styles,VERBAL COMMUNICATION,NON-VERBAL COMMUNICATION,Start observing how locals act.”When in Rome,do as the Romans do.”,.,Differences in Communication S,Differences in Communication Styles,Ways of Speaking:,expressiveness,emotion,animation,intimacy in address,volume,Who speaks?,monologue vs.dialogue,female vs.male,superior vs.subordinate,Structuring interaction:,starting a conversation,appropriate topic,taking turns,ending a conversation,Maintaining a conversation:,opinions,questioning,joking,Communication Styles:,direct vs.indirect,VERBAL COMMUNICATION,.,Differences in Communication S,Differences in Communication Styles,Body language:,gesturing,dress,Eye contact:,when appropriate/inappropriate,Space:,personal space,homes,Touch:,who can touch whom,where,Paralanguage:,tone,pitch,stress,speed,superiority/inferiority,sarcasm,Attitudes towards time,Preparation for talking,amount of time talked,silence,How much is,enough,or,too much,?,NON-VERBAL COMMUNICATION,.,Differences in Communication S,Cultural,Tips for Finland(from Lewis,R.,When Cultures Collide),Be frank and open.Get to the point.,Be modest and low key.,Do not talk too fast or interrupt.,Use first names,dress casually and be relaxed about protocol and hierarchy.,Eat lunch quickly.,.,Cultural Tips for Finland(fro,Cultural,Tips for Finland(from Lewis,R.,When Cultures Collide),Give Finns physical and mental space.,Be punctual.,Comply with promises.,Listen carefully
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