护士常用英语教学课件

护士常用英语护士常用英语护士常用英语护士常用英语Nursing Oral EnglishNursing Oral English1护理学20191010 护士常用英语Nursing Oral English1护Receiving the patientReceiving the patient（接待病人接待病人接待病人接待病人）1 11 1n How do you do?/Good morning!How do you do?/Good morning!您好！（初次见面时使用）您好！（初次见面时使用）/早上好！早上好！n What can I do for you?/Can I help you?What can I do for you?/Can I help you?您需要我帮助吗？您需要我帮助吗？v Ill bring you to your bedside,please Ill bring you to your bedside,please follow me.This is your bed.follow me.This is your bed.我要领您到床边去我要领您到床边去.请跟我来请跟我来.这是您的床位这是您的床位.v The toilet is over there.The toilet is over there.卫生间在那边卫生间在那边.2护理学20191010Receiving the patient（接待病人）1 HReceiving the patientReceiving the patient（接待病人接待病人接待病人接待病人）2 22 2Please Please wait wait a a moment.moment.Ill Ill let let your your doctor doctor know.know./Ill inform your doctor./Ill inform your doctor.请等一会儿,我去通知医生.n Mary is the nurse/doctor in charge of you Mary is the nurse/doctor in charge of you.玛丽是您的负责护士/医生n Please let us know if you need any help.Please let us know if you need any help.您需要帮助时，请告诉我们.3护理学20191010Receiving the patient（接待病人）2PlResearch&Development Research&Development How Was R&D Managed?How Was R&D Managed?nHow was the project managed through R&D?How many teams,number of people,reporting structure,etc.How well did that work?Improvements?nHow did the R&D teams communicateWhat methods,timing,etc.How well did that work?4护理学20191010Research&Development How WaResearch&Development Research&Development How Effective&Efficient Was How Effective&Efficient Was R&D?R&D?nIdentifying&solving technical problemsWere issues identified early enough?Were problems solved well?What worked?Didnt work?Could be better?nEstimates&executionWere estimates on track with actuals?What helped people estimate well?What caused people to estimate poorly?5护理学20191010Research&Development How EfProject Management Project Management How Was the Project Managed?How Was the Project Managed?nMeetings:who/when/how oftenHow well did this work?nCommunication:who/when/how oftenHow well did this work?nChanges:how tracked,communicatedHow well did this work?nOther methods:email,schedules,databases,reports,etc.6护理学20191010Project Management How Was thManufacturingManufacturingnWas team properly prepared to receive product?BOM&paperwork complete&accurate?Materials ordered&ready?nDid product meet manufacturability goals?nWere there unexpected delays or problems?7护理学20191010ManufacturingWas team properlyQuality Assurance&SupportQuality Assurance&SupportnHow was product quality measured?Was this effective?Efficient?nHow did final product compare against quality goals?nHow were quality issues resolved?nWere support teams properly prepared?nIs product quality consistent with support resources?8护理学20191010Quality Assurance&SupportHowMarketingMarketingnDid positioning match final product?nWas positioning successful?Appropriate?Effective?nWas product launch effective?nWere marketing programs effectively implemented?nDid product&launch meet marketing goals?9护理学20191010MarketingDid positioning matchSalesSalesnWas channel&sales force appropriately informed about product?nDid product and message meet customer need?nWas timing appropriate?Cost?nHow do initial sales compare to goals?nHow has product been received?10护理学20191010SalesWas channel&sales forceKey LessonsKey Lessons11护理学20191010Key Lessons11护理学20191010What Went RightWhat Went RightnSummarize in quick bullet points specific things that worked wellUse specific examples:“daily 15-minute morning status meetings worked well”instead of“team communicated well”.Distribute or list network location of forms,procedures,reports,etc.that were found to be particularly useful.12护理学20191010What Went RightSummarize in quWhat Went WrongWhat Went WrongnSummarize in quick bullet points specific things that caused problemsTry to isolate specific attitudes,procedures,methods,timing issues,etc.that caused problemsnHow did team respond to problems?13护理学20191010What Went WrongSummarize in quRecommendationsRecommendationsnBy department or management level,record critical recommendations for future products of this typenDistribute document or network location of more detailed summary of this presentation14护理学20191010RecommendationsBy department oQuestions&CommentsQuestions&Comments15护理学20191010Questions&Comments15护理学20191