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Unit 2TravelHe travels fastest who travels alone.Starting up1 How often do you travel by air,rail,road and sea?2 What do you enjoy about traveling?What dont you enjoy?3 Put the following in order of importance to you when you travel.4 Does the order change for different types of travel?AAnswer these questions individually.Then compare your answers with a fort safety price reliability speedStarting upBChoose the correct word from the box to complete the following list of things which irritate people when flying.seats trolleys queues luggage room cancellations food jet1 not enough leg.available2 lost or delayed.3 long.at check-in4 poor quality.and drink 5 no baggage.6 overbooking of.7 flight delays and.8 .-lagroomluggagequeuesfoodtrolleysseatscancellationsjetStarting upWhich of these irritate you most?VocabularyBritish and American EnglishMatch the words and phrases below which have the same meaning.For each pair decide which is British English and which is American English.A1 subway a)motorway2 city centre b)lift3 carry-on baggage c)public toilet4 one way d)schedule5 return e)economy class6 freeway f)single7 rest room g)parking lot8 elevator h)underground9 coach class i)hand luggage10 timetable j)round trip11 car park k)downtownVocabularyBritish and American EnglishBWork in pairs.Use words or phrases in American English from Exercise A to complete the text below.My last overseas business trip was a nightmare from start to finish.First of all there was a delay on the way to the airport as there was an accident on the _.When I got there I found the lower level of the airport _ was flooded.Next my _ was too big and heavy so I had to check it in.When we arrived the _ was closed and there were no cabs at all.After a long time trying to read the _ and waiting for forty minutes,we finallygot a bus _ and found the hotel,but the _ wasnt working and our rooms were on the fifth floor.freewayparking lotcarry-on luggagesubwayscheduledowntownelevatorListening Business travelers prioritiesAStephanie Taylor is a businesswoman who travels regularly as part of her job.Listen to the first part of the interview and choose the three priorities she mentions from the list below.Good organization Easy booking Regular transport Being patient Balancing cost with Airline food comfortBWhy does Stephanie think it is still important for businesspeople to travel regularly?its particularly important to establish good face-to-face relations with colleagues or with customers.Listening Business travelers prioritiesCListen to the second part of the interview and list the best and worst travel experiences that Stephanie describes.Best:great hotel with beautiful towels and beautiful bathrooms and nice soft bed,and good sports facilities.the Virgin lounge,I think.Thats a good experience with all the high tech things.I like that.Worst:things out of your control such as badaccommodation and delayed or cancelled flights.Listening Business travelers prioritiesEListen to what Stephanie says about future business travel and complete her prediction below.Perhaps,particularly in the area of.,I think hotels will need to improve.in general.There are some very good hotels already,but I think more hotels will provide for business people perhaps some.facilities for accommodationtheir standardsfacilitiesspecificbusinesswomenReading Air rageA Answer these questions before you read the article.1What was your worst experience when traveling by air?2Why do some people get angry when they are traveling on a plane?Reading Air rageBNow read the article.Which of these statements are true about the article?Correct the false ones.1 People in groups are more likely to behave badly on planes.2 Drink is often the cause of problems on board.3 Airlines can do little to improve air quality.4 Travelers are using new technology to express their dissatisfaction with airlines.5 Airlines have taken no action to address travelers concerns.falsetruefalsetruefalseReading Air rageCWhich of the following reasons are given for air rage in the article?1 poor service 2 flights not leaving on time3 poor quality of food4 too many passengers on a plane 5 not feeling safe6 people drinking alcohol7 poor air quality8 noisy passengers9 not being able to smoke10 not enough cabin crewReading Air rageDWhich of the following words from the article have a negative meaning?Use a good dictionary to help you.rage misbehavior quality frustration concern harm optimum valuable irritability disorientation complaints criticizedisruptive dangerous dissatisfactionLanguage reviewTalking about future plansUse will+verb to express a voluntary action or promiseI will send you the information when I get it.I will translate the email so that Mr.Smith can read it.I wont do all the housework myself.I will call you when I arrive.If I am elected President of the United States,I will make sure everyone has access to inexpensive health insurance.I promise I will not tell him about the surprise party.Useful ways to talk about the futureLanguage reviewTalking about future plans2.Use be going to to describe planned activitiesHe is going to spend his vacation in Hawaii.Im going to be an actor when I grow up.Michelle is going to begin medical school next year.They are going to drive all the way to Alaska.Who are you going to invite to the party?A:When are we going to meet each other tonight?B:We are going to meet at 6 PM.A:Who is going to make Johns birthday cake?B:Sue is going to make Johns birthday cake.Language reviewTalking about future plans3.Use present continuous to express future arrangements.I am leaving for Beijing tomorrow morning.She is meeting an important client today.My boss is going on a business trip to Europe next week.The flight is leaving at 9:00.4.Use be to to express future plansI am to resign from my job next week.This semester is to end in January.We are to have our final exams in the 19th week.Our company is to hold the annual conference in December.Language reviewTalking about future plansAComplete each dialogue with the correct form of be going to or will.1 A Im really sorry,I cant take you to the station.Something has just come up.B Oh,dont worry.I.(take)a taxi.2 A Weve chosen a name for our new low-cost airline.B Really.What.(you/call)it?3 A Have you decided how to increase the number of passengers?B Yes,we.(offer)a family discount at weekends.4 A I cant send an e-mail to the travel agent;my computers just crashed.B Write down your details and I.(fax)them over for you.5 A Hows your daughter?B Shes fine.She.(learn)to be a pilot for the flying doctor service next year!willare you going to callare going to offerwill faxis going to learnLanguage reviewTalking about future plansBUse the present continuous or the present simple to complete the sentences below.1 His flight arrives/is arriving at 9 oclock tomorrow morning.2 Were staying/stay at the Hilton Hotel for next months sales conference.3 The next seminar is beginning/begins at 3 p.m.4 I travel/am traveling by train from Paris to London next time.5 The boat is departing/departs at midday so you have the whole morning to get ready.6 The delegation from China are seeing/see the Chairman the following Monday.Language reviewTalking about future plansCWork in pairs.Take turns to complete the sentences below.Use going to,will,the present continuous or the present simple.1 Im sorry,I cant attend the sales meeting tomorrow _2 The marketing department have decided on their travel plans for the next month._ _3 The trains are delayed because of bad weather,so _4 Dont worry if you cant drive me to the airport,_5 Ive got the details of your flight to Turkey._ _6 Oh no!Theres been an accident and the traffic is very heavy on the motorway._7 Did I give you the departure time?It _8 Ive made up my mind,_Skills Making arrangements on the telephoneCall 1Purpose Philippa Knight calls Maria Bonetti to make an appointment see her in London next week.Result The appointment is fixed for Wednesday at 2pm.Call 2Purpose Philippa Knight calls Maria Bonetti to reschedule their meeting because her flight has been delayed.Result Marias phone is engaged when she calls so she has to leave a message.Listen to the first call again and complete the extract below.Knight:Im calling because Ill be in London next week and _ _ you.I want to tell you about our new collection.Bonetti:Great.What _?Im fairly free next week,I think.Knight:_?In the afternoon?Could _ then?Bonetti:Let me look now.Let _.Yes,thatd be no problem at all._ two oclock?Is that OK?Id like tomake an appointment to seeday would suit youHow about Wednesdayyou make itme check my diaryWhat aboutListen to the second call again and complete the extract below.Receptionist:Thank you.Im putting you through.Hello,Im afraid shes engaged at the moment._ or can I take a message?Knight:Ill leave a message please.The thing is,I should be meeting Ms.Bonetti at 2pm,_.My plane was delayed,and Ive got to reschedule my appointments.If possible,_ tomorrow._ in the morning._ _ here at the hotel,please?Receptionist:Certainly.Whats the number,please?Knight:Its _.Will you holdbut somethings come upId like to meet herPreferably Could shecall me back020 7585 3814Case studyWork,rest and playBackgroundCompany HeadquartersEventParticipants VenueTimeActivitiesPurposeICON,a computer software companyLos Angeles,USAA seminar20 senior managersFranceFriday to Sunday(July 5 7)Meetings&executive gamesReward the managers for their hard workCase studyHotel detailsChteau Monfort*Hotel Marine*Hotel Splendide*Case studyNo of participantsArrival timeDeparture timeType of hotelEquipment requiredMeals requiredDetailed arrangements for the seminar20(male 12/female 8)Registration:5pm,Friday,5 July5pm,Sunday,7 JulyComfortable stylish hotelOverhead projector,flip chart,Powerpoint,VCRFriday:dinner;Saturday&Sunday:breakfast,lunch,dinnerCase studySpeaking taskWork in groups of 3 or 4 people.Imagine that you are staff or manager of the company travel service and role play the meeting to discuss the detailed arrangements for the seminar.You should choose a suitable hotel and decide on the number of participants,arrival and departure times,meals,equipment required and any other special requirements.You should give reasons for your decisions and opinions according to the information provided in the textbook.Case studyWriting taskYou are the head of Corporate Travel at Universal Airlines.Write an e-mail to the manager of the hotel chosen for the team-building seminar to confirm the booking,giving details of the number of participants,arrival and departure times,equipment and any other special requirements.Your e-mail should be no less than 120 words.
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