孟津民丰村镇银行（筹）招聘笔试参考题库答案详解

孟津民丰村镇银行（筹）招聘笔试参考题库答案详解（图片大小可自由调整）第1卷一.单项选择题(共50题)1.在管理过程中，引导组织之间、人员之间建立相互协作和主动配合的良好关系，有效利用 各种资源，以实现共同预期目标的活动是（ ）。A.协调B.控制C.决策D.指挥答案：A 本题解析：协调是管理的重要职能，是在管理过程中引导组织之间、人员之间建立相互协作和主动配合的良好关系，有效利用各种资源，以实现共同预期目标的活动。协调的对象包括组织与人员。管理协调就是正确处理人与人、人与组织以及组织与组织间的关系。2.假设目前1年存款利率为2%，通货膨胀率为3.13%，则投资者在的投资中获得的实际利率为( )。A.-1.12%B.-1.11%C.-1.10%D.-1.09%答案：D 本题解析：实际利率= (1+名义利率) 1 (1+通货膨胀率) -1=-1.09%， 故D项正确，ABC项错误。所以答案选D,3. 下列说法与资料相符的有几个?（） (1)2009年第一季度，罚没金额同比下降率大于案件总值同比下降率(2)2008年第一季度，违反合同法规案件为353件(3)2009年第一季度，公司案件数大于私营企业案件与集体企业案件数之和A.0B.1C.2D.3答案：C 本题解析：(1)由“案件总值3357亿元，同比下降2126%，罚没金额333亿元，同比下降3949%”可知，罚没金额同比下降率大于案件总值同比下降率，正确；(3)由“公司案件6521件私营企业案件3957件集体企业案件728件”可知，3957+728综上所述，与资料相符的说法有2个。4.农行黄金产品品牌名称是_A.稳健行远B.诚信立业C.传世之宝D.大行德广答案：C 本题解析：暂无解析5. 犯罪的主观要件中的间接故意是指( )。 A.行为人明知自己的行为必然或者可能会发生危害社会的结果，并且希望或者放任这种结果发生的心理态度B.行为人明知自己的行为可能发生危害社会的结果，并且放任这种结果发生的心理态度C.行为人应当预见自己的行为可能发生危害社会的结果，因为疏忽大意没有预见，以致发生这种结果时的心理态度D.行为人已经预见到自己的行为可能发生危害社会的结果，但轻信能够避免，以致发生这种结果时的心理态度答案：B 本题解析：所谓间接故意，是指行为人明知自己的行为可能发生危害社会的结果，并且放任这种结果发生的心理态度。所以应选B。6.On Venus there is a lot of_.A.waterB.carbon dioxideC.carbon monoxideD.oxygen答案：B 本题解析：由第二段的最后一句话中的“there is only a tiny amount of water there(Venus)”得知，A选项错误。第三段结尾说明，藻类通过火箭运往金星，然后“In a fairly short time，the algae will break down thecarbon dioxide into oxygen and carbon”，说明金星上有大量的二氧化碳。C和D选项错误。故选B。7.What is your favourite colour? Do you like yellow , orange ,red? If you do ,you must be an optimist, a leader, an active person who enjoys life, people and excitement. Do you prefer greys and blues? Then you are probably quiet,shy, and you would rather follow than leaD. You tend to be a pessimist. At least, this is what psychologists tell us, and they should know,because they have been seriously studying the meaning of colours preference, as well as the effect that colours have on human beings. They tells us, among other facts,that we do not choose our favourite clour as we grow up-we are born with our preference.If you happen to love brown, you did so, as soon as you opened your eyes, or at least as soon as you could see clearly.Colours do influence our moods-there is no doubt about it .A yellow room makes most people feel more cheerful and more relaxed than a dark green one; and a red dress brings warmth and cheer to the saddest winter day. On the other hand ,black is depressing. A black bridge over the Thames River, near London, used to be the scene of more suicides than any other bridge in the area -until it was repainter green.The number of suicide attempts immediately fell sharply ;perhaps it would have fallen even more if the bridge had been done in pink or baby blue.Light and bright colours make people not only hppier but more active. It is an established fact that factory workers work better,harder ,and have fewer accidents when their machines are painted orange rather than black or grey.Which of the following is facts?A.Peoples preference of one colour to another is instinctB.Peoples preference of one colour to another is acquired as they grow upC.More people happen to love brown because they saw something brown when they were bornD.Colours have little influence on our moods答案：A 本题解析：暂无解析8.当前国际政治经济格局正经历历史性变革，受国内经济发展缓慢，收入分配严重失衡的影响，一些发达国家举起了贸易保护主义和单边主义的大旗，蓄意破坏WTO等多边贸易规则，导致商品和要素流动不畅，严重威胁世界经济的稳定和发展，中国作为世界第二大经济体，无论是从自身发展角度营造更加有力的外部环境，还是从负责任大国的角度推进全球经济治理体系变革，都决定了中国要努力推进制度型开放，化被动为主动，以积极的国内改革缓和紧张的外部压力，同时也以自身改革示范推进全球经济规则更加完善。下列选项最适合做文字标题的是（）。A.谁在威胁世界经济B.变革中的国际政治经济格局C.完善全球经济规则，中国责无旁贷D.以制度型开放适应国际经济形式变化答案：C 本题解析：文段为问题加对策类的文段，前半部分写了全球政治经济存在的问题，下半部分提出对策，即中国应该通过“制度型开放”以及“自身改革示范”两方面做出自己的贡献，C项说到了中国的应做出的贡献，答案为C。AB两项并非中国的贡献，没有提及“中国”。D项仅为对策句中同时之前的内容，概括不全。故本题正确答案选C。9.2020年6月21日，我国迎来一次日环食的天象奇观。本次日环食最大的特点就是食分（月亮遮住太阳视直径的比例）达到了0.99以上，太阳整个圆面有超过99%的面积被遮住，只留下一圈金边，这样的日环食也被称为（）。A.“日环食”B.“玉边日食”C.“金边日食”D.“黄金日食”答案：C 本题解析：6月21日，作为2020年最为重要的天象，精彩绝伦的日环食将震撼登场。本次日环食最大的特点就是食分（月亮遮住太阳直径的比例）达到了0.994，也就是非常接近全食。这样的日环食也被称之为“金边日食”。故答案选C。10.传统的道德是对应着较单纯的生活和与人际关系结合密切的小组织产生的，道德教化在 生活单纯的小组织里还能发挥作用。但在高度复杂化的现代社会，如果把人的爱心和慷 慨，仅由面对面的方式表现，把移风易俗的重任，仅寄望于少数有德者，很难想象这个社会 会变成什么样子。根据这段文字，理解错误的是（ ）。A.道德是在一定的环境中产生并发挥作用的B.道德教化在传统社会中具有积极功能C.在现代社会发扬传统道德是一件非常困难的事情D.道德教化在现代社会的功能趋于式微答案：C 本题解析：道德是在一定的环境中发挥作用的，作者并未否定道德在现代社会的作 用，只是说传统的发挥作用的方式不适合时代发展，因此A、B说法正确。C项是偷换概念，应 该说的是道德教化。文段两句话，第一句讲道德教化在生活单纯的小组织里能发挥作用。第 二句由“但”引导表示转折，说明在现代社会传统的道德教化难以发挥作用。D项中的式微指 事物由兴盛而衰落，恰当地表述了以上的意思。11.在反省的生命一书中，诺齐克写道，“我不会像苏格拉底一样，说未经反省的生命是不值得过的那是过分严苛了。但是，如果我们的人生是由深思熟虑的反省所引导，那么，它就是我们为自己活的生命，而不是别人的。从这个意义上说，未经反省的生命是不完整的生命。”由以上不能推出（）。A.诺齐克以为，值得过的生命都是经过反省的生命B.诺齐克认为，只有为自己活的生命才是完整的生命C.诺齐克认为，完整的生命都是经过反省的生命D.诺齐克认为，未经反省的生命不是完整的生命答案：A 本题解析：苏格拉底认为“未经反省的生命是不值得过的”，由推理规则“否后则否前”可得，值得过的生命是经反省的生命，而诺齐克不认同，故A项推不出。由最后两句得逻辑关系：完整的生命经反省的生命为自己活的生命，由充分条件和必要条件的转化关系可推出B项，根据“肯前则肯后”得C项，根据“否后则否前”得D项。12.根据下列内容，回答211-215题。A house is the most expensive thing most people will ever buyVery few people have enough money of their own to buy a house，so they have to borrow money from a bankBorrowing moneyfrom a bank to buy a house is called“take a mortgage”The bank usually lends money or gives a megage for twentyfive yearsHouses are so expensive that many people nowadays have to borrow as much as$50，000In other words，they will have a$50，000 mortgageHow can you get a mortgage? When you find a house you likeyou go to a bankThe bank will research you financial history and decide if they think you are a good riskThey will want to know what kind of job you have，what kind of salary you make and how long you have had the jobThey will aso want to know how much money you haveIn additionthe banks will require a down paymentDepending Oil which state you live in，the bank may require as much as 30%of the price of the house as a down paymentThe bank will then lend you the rest of the money to buy the house.Many people are never able to buy a house because they can not save enough money for thedown paymentWhat does a house mean in the United States? _A.It is a dream which many people can hardly realizeB.It is so expensive that many people can not really buy themC.It is the most important property that many people try to buyD.It doesnt belong to people if they can not borrow morley from the bank答案：C 本题解析：从第一句“A house is the most expensive thing most people will ever buy”可知，房子是人们所要购置的最重要的财产。故C项正确。A、B项都提到买房子的不可能性，与文章中的抵押贷款从而购房相悖。D项过于绝对化，并不是所有的人都必须通过银行贷款才买得起房子。13.4， 5， 9， 18， 34，( )。A.59B.37C.46D.48答案：A 本题解析：该数列的后项减去前项得到一个平方数列，故空缺处应为34 + 25 = 59。14.养蜂的生产者与栽种果树的生产者之间存在外部性，且其外部影响的效果是( )。A.正的B.负的C.相互抵消的D.可以收支结算的答案：A 本题解析：外部性指的是企业或个人向市场外的其他人强加的成本或利益但是这一行为并没有反映在市场价格中。外部性分为正外部性和负外部性，前者是指某一经济主体的活动对其他经济主体产生了正面的经济影响，使这些经济主体的福利和利益增加却又不能通过市场体系或价格体系得到报酬亦称外部经济：后者指当某个市场主体的经济活动使其他市场主体或社会成员的利益受损，而又并不为此进行相应的赔偿这种活动所导致的外部影响就是负外部性的，亦称外部不经济。15.如果说逻辑源自“先验”，即逻辑超越经验、先于经验而存在，那么到底有无超越具象事物的抽象逻辑存在?如果有，我们又如何推知其存在?不少逻辑学家常以类似“三角形内角和等于180度”这样的命题来证明逻辑的先验性自然，作为数理逻辑的符号系统尤其如此，似乎逻辑形式可以不依赖于人们的经验而具有推理的自洽性和永恒正确性，客观世界的事物都必须通过“逻辑的安排”才得以使人们有一清晰系统的认识。倘若真是如此，我们不禁要问，人类作为经验性的存在，又如何知晓有一个超越经验的逻辑存在?无疑，承认先验逻辑的存在，势必陷入独断论的泥潭或陷入神秘主义的窠臼。这段文字意在( )。A.质疑先验逻辑的存在B.说明神秘主义是不可取的C.论述逻辑是对经验的总结D.解释客观世界有时是没有逻辑的答案：A 本题解析：文段属于分总结构，尾旬为总结句：无疑，承认先验逻辑的存在，会陷入独断论的泥潭或神秘主义的窠臼。可见作者是在质疑先验逻辑的存在。故答案为A。16. ( )是普遍的市场结构，也是产业组织理论重点研究的市场结构。 A.寡头垄断B.完全竞争C.完全垄断D.垄断竞争答案：D 本题解析：暂无解析17.假设某个国家进人共产主义社会，其国民收人是平均分配的，则洛伦兹曲线将（ ）。A.与横轴重合B.与纵轴重合C.与45线重合D.与横轴和纵轴重合答案：C 本题解析：为了研究国民收入在国民之间的分配问题，美国统计学家M.O.洛伦兹 提出了著名的洛伦兹曲线。如图所示：图中横轴OH表示人口（按收入由低到高分组）的累积百分比，纵轴OM表示收入的累积 百分比，孤线OL为洛伦兹曲线。洛伦兹曲线的弯曲程度有重要意义。一般来讲，它反映了收入分配的不平等程度。弯曲 程度越大，收入分配越不平等，反之亦然。特别是，如果所有收入都集中在一人手中，而其余人 口均一无所获时，收入分配达到完全不平等，洛伦兹曲线成为折线OHL;另一方面，若任一人 口百分比均等于其收入百分比，从而人口累计百分比等于收入累计百分比，则收入分配是完全平等的，洛伦兹曲线成为通过原点的45度线0L。由此可知，符合题意的为C项。18.Questions 76-80 refer to the following information.Disagreements among economists are legendary, but not on the issue of free trade. A recent survey of prominent economists both conservative and liberal concluded that an economist who argues for restricting international trade is almost as common today as a physician who favors leeching.Why the International free trade, economists agree, makes possible higher standards of living all over the globe.The case for free trade rests largely on this principle: as long as trade is voluntary, both partners benefits, otherwise they wouldnt trade. The buyer of a shirt, for example, values the shirt more than the money spend, while the seller values the money more. Both are better off because of the sale. Moreover, it doesnt matter whether the shirt salesman is from the United States or Hong Kong （or anywhere else）.The vast majority of American manufactures face international competition. This competition forces companies to improve quality and cut costs. By contrast, protectionism encourages monopoly, lower quality and higher prices.Americans pay an enormous price for protection over $60 billion a year, or $1000 for a family of four. Thanks to protectionism, for example, American consumers pay twice the world price for sugar.Free trade also makes the world economy more efficient, by allowing nations to capitalize on their strengths. The United States has an advantage in food production, for instance, while Saudi Arabia has an advantage in oil. The Saudis could undertake massive irrigation to become self-sufficient in food, but it is more economical for them to sell oil and purchase food from us. Similarly, we could become self-sufficient in petroleum by squeezing more out of oil shale. But it is much less costly to buy some of our oil from Saudi Arabia. Tarde between our two countries improves the standard of living in both.Protectionism is both wasteful and unjust. It taxes most heavily the people who can least afford it. Thus, tariffs that rise the price of shoes burden the poor more than the rich. Despite the powerful case for free trade, the United States and the rest of the world have always been protectionist to some degree. This is because free trade benefits the general public, while protectionism benefits special interest group, which are better organized, better financed and more informed. To make matters worse, much of what we hear on this issue is misinformation spread by the special interests themselves.The economists _.A.agree on the restriction of internal tradeB.agree whether to restrict free trade or notC.hold different arguments because of their different interestsD.agree on free trade答案：D 本题解析：暂无解析19.亚洲银行家2012年度零售金融服务卓越大奖中，中行荣获：（ ）A.中国最佳银行业务B.中国最佳电子银行业务C.中国最佳网上银行业务D.中国最佳手机银行业务答案：D 本题解析：暂无解析20.2013年7月19日，中国人民银行调整了利率政策，这项政策意味着中国的利率就此又向着完全市场化迈进了一步。该项政策具体是指中国人民银行全面开放了金融机构的（）管制。A.贷款利率B.存款利率C.再贴现率D.存款准备金率答案：A 本题解析：2013年7月19日，经国务院批准，中国人民银行决定，自2013年7月20日起全面放开金融机构贷款利率管制。至此，中国利率市场化路线图已经清晰。21.2015 年10 月23 日，中国人民银行决定，自2015 年10 月24 日起.下调金融机构人民币贷款和存款基准利率，其中，一年期存款基准利率下调（ ）个百分点。A.0.25B.0.35C.0.5D.0.15答案：A 本题解析：暂无解析22.有一部96集的电视剧从周三开始在某电视台播放。正常情况下，周二至周五每天播放一集，周六、周日每天播放两集，周一停播。播完35集后，遇抗战纪念日专题报道，按要求停播3天，之后电视剧常规播放。那么该电视剧最后一集将在（）播出。A.周二B.周三C.周五D.周六答案：D 本题解析：第一周共播放：3+4=7集，第二周共播放：4+4=8集，35集停播，则7+8+8+8+4，则周五晚上播完第35集，后停播三天，下次播是从周二开始，618=7余5，所以在周六晚上播完。D选项正确，A、B、C选项错误。故本题应选D。23.A Boeing 707 on service from Bogota Colombia crashed while ( ) its destination at New Yorks JFK International Airport.A.to approachB.having approachedC.approachingD.to be approached答案：C 本题解析：考查动词的时态。句意是“波音707在飞往目的地纽约的巡航中突发空难。”这里while连接的是正在途中，表示动作正在发生，故动词要加ing，故排除AD。B项是完成时态，表示动作已经发生，不符合原文语境，排除B；故答案选C。24.Questions 41-43 refer to the following e-mail.From: Brad TaylorTo: Arlene PetronosSubject: Book reviewsDate: Thurs, Nov 22 2007Dear Ms. Petronos,Allow me to congratulate you again on becoming part of our online magazine writing team. As youlearned in an earlier communication, you will be writing reviews of recently published non-fictionbooks.By Monday next week, you will receive your() assignment parcel, which will contain copies of theA.almostB.lateC.firstD.last答案：C 本题解析：暂无解析25.某银行向某企业发放了5000万元的贷款，并应该企业要求，将其中的4800万元存入其在该行开设的账户里，则该银行的（）。A.资产减少，负债减少B.资产增加，负债减少C.资产增加，负债增加D.资产减少，负债增加答案：C 本题解析：向某企业发放5000万元的贷款，是银行资产内部科目的增减变化，涉及项资产金额的增加，同时另一项资产金额的减少，资产总额不发生变化；应该企业要求，将其中的4800万元存入其在该行开设的账户里，则同时增加了该银行的资产和负债。26.有一个灌溉用的中转水池，一直开着进水管往里灌水，一段时间后，用2台抽水机排水，则用40分钟能排完；如果用4台同样的抽水机排水，则用16分钟排完。问如果计划用10分钟将水排完，需要多少台抽水机?（）银行真题A.5台B.6台C.7台D.8台答案：B 本题解析：典型牛吃草问题，设每台抽水机每分钟抽1份水，则进水管每分钟进水(240-416)(4016)=份，中转水池原有水240-40=份，故要用台抽水机。所以正确答案为B。27.2017年第二季度中国第三方移动支付航旅市场交易份额已知2017年第二季度中国第三方移动支付在航旅市场的交易总额为20亿元，则支付宝的交易额比财付通多（）亿元。A.1.36B.2.72C.13.6D.27.2答案：B 本题解析：支付宝所占份额为46.80%，财付通所占份额为33.20%，且航旅市场总额为20亿元，则支付宝的交易额比财付通多20（46.80%-33.20%）=2.72亿元，D选项正确，A、C、D选项错误。故本题应选B。28.The personal computer was a revolution in information technology that spawned a $50 billion hardware business with another $30 billion in software and peripherals (e.g. mouse keyboard printer etc. ) by 199. During its short 15 years the industry evolved through three successive periods. During its first 5 to 6 years it was characterized by explosive growth and multiple small competitors vying for a piece of the market. From 1981 to 1985 the industry became a battle for standards and retail shelf space. The third eras was one of increasing fragmentation. From 1986 through 1991-1992 new manufacturers from around the world granted from the industry leaders as new channels of distribution emerged and product innovation as well as revenue growth slowedDuring the early years of the industry venture capital in the U.S. encouraged the entry of new firms that offered products in every conceivable shape and size. By 1980 new entrants flooded the market prompting distinct standards and unique technical features. Almost every firm had a different configuration of hardware and software. The first PC had relatively little speed or memory. However even these earl computers allowed managers to perform tasks that were very time consuming.When did the PC industry start?A.Around 1981B.Around 1966C.Around 1976D.Around 1992答案：C 本题解析：细节题。根据文段第一段的第三行，我们可以知道到1991年的时候这个PC的发展，然后文段提到这个过程历经了15年，所以1991-15=1976，故1976年是PC行业开始发展。因此答案选C。其他ABD选项不符合题意。29.科学的进步往往是由人类试图认知世界内在基本原理的好奇心所推动的，而不是出于人类自身生存的需要。许多科学发现都是之前未曾预测或计划的偶发事件，而且短期内往往看不出有什么用处。这样的例子有很多：数学中的数论有3000多年历史，但它在成为现代信息保密手段之前一直被认为是个最无用处的数学学科；爱因斯坦深奥的相对论也只有到了今天才在全球定位系统中被派上用场。这段文字最可能针对当前的哪一问题？（ ）。A.有些基础研究被贴上“无用”的标签而得不到应有的重视B.许多偶然发现因为不属于重大项目而失去深入探索的机会C.科学教育中过于关注科技前沿而忽视了对人们兴趣的培养D.科研工作者长于对已有研究进行修补完善而缺乏创新能力答案：A 本题解析：本题属于主旨概括题。本文的重点句是：“许多科学发现都是之前未曾预测或计划的偶发事件，而且短期内往往看不出有什么用处。”所以这段文字最可能针对的是：某些当前看起来没有用处，但实际上都是有意义的科学发现。故最贴近题意的是A。通过文段中的例子“之前一直被认为是个最无用处的；相对论也只有到了今天才被派上用场”，综合这两个例子的共性也可看出，重点是围绕：（有人认为）科学发现有没有用处在论述。而BCD都没提到这层意思，排除。因此，选择A选项。30.不动产信用控制属于 ( ) 货币政策工具。A.一般性B.选择性C.直接信用控制的D.间接信用控制的答案：B 本题解析：暂无解析31.我国社会主义道德建设的核心是为人民服务，我国公民道德建设实施纲要中的20字基本道德规范，除了“爱国守法、明礼诚信、团结友善、勤俭自强”外，还有（ ）A.助人为乐B.爱岗敬业C.敬业奉献D.尊老爱幼答案：C 本题解析：我国公民道德建设实施纲要中的20字基本道德规范是:爱国守法、明礼诚信、团结友善、勤俭自强、敬业奉献。正确答案为C。32.下列各句中，没有语病且句意明确的一句是（）。A.公司的章程.无论对总裁和基层员工，均无例外，都必须严格遵守、执行。B.到目前为止.人类的力量还不能完全消除来自太空的陨石威胁，太空灾难的大小，在很大程度上还是陨石体积的大小决定的。C.这种矩阵式的组织结构，不仅有助于稳定军心，同时也将对企业正在实施的市场战略举措起到了积极正向的推动作用。D.看一个自主品牌的掌门人是什么样的人，就大体知道这个品牌未来有什么戏。毕竟，车是人造出来的.是什么样的人就能造出什么样的车。答案：D 本题解析：A项搭配不当，“无论和”不能搭配，应把“和”改为“或”；B项成分残缺应在“还是”后加“由”；C项时态矛盾，“将”与“起到了”不能同时使用，可删除“了”。D项没有语病，故当选。33.A.见图AB.见图BC.见图CD.见图D答案：B 本题解析：略34.某服装厂生产出来的一批衬衫中大号和小号各占一半。其中25是白色的，75是蓝色的。如果这批衬衫总共有100件，其中大号白色衬衫有10件，问小号蓝色衬衫有多少件?（）。A.15B.25C.35D.40答案：C 本题解析：由题中可知大号衬衫、小号衬衫各50件，白色衬衫共25件，蓝色衬衫共75件。题中已告诉大号白色衬衫有10件，可知大号蓝色衬衫有50-10=40件，则剩余的蓝色衬衫全是小号的，共75-40=35（件）。35.One reason why employees dont want to trade money for leisure is that_.A.they dont want to be considered to be lazyB.they have to pay a lot of money for leisureC.their companies are lacking in employeesD.they love their companies so much答案：A 本题解析：文章第四段提到公司管理者评判员工对公司的贡献率是以工作时间为标准故员工要想证明自己不是懒惰的，就得牺牲空闲时间，努力工作挣钱。36.February18thRuth Walter2921 Cypress LaneSmith field，UT 00375Dear MsWalter，It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 715814 and 9151014 last yearOur records indicate that multiple bills for these periods have been sent to your address with out replyAt this pointwe are regrettably required to take stronger measuresIf by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residenceFor further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l8885553802。or write to the following address：Accounts Payable DivisionNorthern Utah Gas&Power55755 State Highway 1 6Logan，UT 00378February 27thAccounts Payable DivisionNorthern Utah Gas&Power55755 State Highway l 6Logan，UT 00378Service representative，I recently received a notification of outstanding charges on my accountI am very confused and distressed by the situation outlined in your letterFirst of all，I am certain that I paid for all services during the two billing period in questionThe payments were on time and for the correct amountI used your companyS automated telephone billing system and paid with my credit cardI am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.After I had paid then，I did receive multiple bills for the periods 715814 and 9151014 as stated in your letterI tried repeatedly to report this error to your company via the customer service email system，but I never received a responseI am also attaching copies of these emails for your reviewThese documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situationIf you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79mzmailcom)Ruth WalterWhat is the purpose of MsWalters letter?A.To ask about the automated billing systemB.To update her contact informationC.To report receiving duplicate billsD.To challenge the companys assertions答案：D