南宁香格里拉酒店服务员工作内容

南宁香格里拉酒店服务员工作内容 To have complete knowledge on the food/beverage/service available/preparation methods and time in sections appointed.具备指定餐厅的酒水服务制作方法和时间的全面知识。To be aware of SLIM and Hotel standards and policies 了解集团总部和饭店的各项标准及规定，并保证这些标准和规定的正确实施。Ensures personal grooming and conduct according to hotel standards.确保个人仪表和行为符合饭店标准。Checks schedule and ensures punctuality at work 检查日程表，确保工作准时。Ensures that service/items are prepared according to hotel minimum standards and standard procedures 确保服务/品种符合饭店的基本标准和标准程序 Checks quality/presentation/temperature of food/beverage/service prior to serving 为客人服务之前，事先检查质量/外观/食品温度/酒水/服务等情况。Ensures full mise en-place is prepared prior to start of operations and replenished afterwards 确保运营之前，已事先做好准备工作，及时补充存量。Check cleanliness of sections prior and after service 为客人提供服务之前或之后，检查本部门的清洁情况。Ensure that all materials,equipment and machinery are properly used and regularly cleaned,in order to prolong usage.确保正确操作所有的材料，设备和机械，定期清洁，以便延长使用寿命 Checks inventory in sections appointed for daily requisition 检查指定部门的库存量，为确定每日申请量做好准备。Obtain customer feedback during operations to ensure satisfaction 在运营当中征求客人的反馈意见，确保令客人喜出望外。To relay any customer complaints to supervisor 任何客人的投诉都要向上级汇报。任职要求：一 态度端正，善于沟通 二 吃苦耐劳，热爱酒店行业/服务业 三 英语基础良好者优先考虑