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資訊管理與決策資訊管理與決策Information,Management,and Decision Making Three Main Schools in Management Theory Technical-Rational Planning,Organizing,Coordinating,Deciding,Controlling Behavioral High-volume,high-speed work Variety,fragmentation,brevity Issue preference:current,ad hoc,specific Complex web of interactions,contacts Strong preference for verbal media Control of the agenda CognitiveManagerial Roles Interpersonal RolesRoleBehaviorSupport SystemFigureheadNone existLeaderInterpersonal None existLiaisonElectronic Communication systemsSource:XXXXXXXManagerial Roles Informational RolesRoleBehaviorSupport SystemNerve centerManagement information systemsDisseminatorInformation processingMail,office systemsSpokesperson Information processingOffice and professional systems,workstationSource:XXXXXXManagerial Roles Decisional RolesRoleBehaviorSupport SystemEntrepreneurNone existDisturbance handlerDecision makingNone existResource allocatorDecision makingDecision support systemsNegotiatorNone existSource:XXXXXXModals of Individual Decision Making Rational model Comprehensive rationality Satisficing model Bounded rationality Muddling through Successive comparison Psychological Cognitive typesModels of Organizational Decision Making Rational actor Comprehensive rationality Bureaucratic Organizational output Standard operating procedures Political Political outcome Garbage can Nonadaptive organizational programs
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