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1. he/she is not available now 1) may I know his name ? I will call back then 2) I have a very important things to talk with him.3) Ok, when is he available?, and I will come back.4) Would you tell me his name and e-mail adress, and I can send somen information about our company, maybe he will be interested5) Ok, could you tell me some information about your companys import? Such as do you still import from China.6) OK, I got it, but could u do me a favor give me his name and email address to me , so I can connect with him by the email, without disturbing u!7) OK, Thank u all the same, could u tell me when he is available, then I can call back thenand I will be more happier if u can give me his name.8) Wow, he is so busy, he was in the meeting last time I called, so could u give me ur fax no, and I will pass the information he need, and plz give to him, ok?9) Sorry for disturbing you ,I will call you later.10) Ok, I am calling to discuss an incoming shipment from China wih your shipping department. Can you tell me the number of your shipping department in CA?2, we are not interested,thanks 1) could you tell me why you dont,I know that maybe you have already cooperated well with your forwarder, I just want to to share the serving opportunity for you , if you are willing to consider us and think us well enough 2) do you interested in good price ? what a win-win opportunity. We have sighed contracts with many carriers , such as COSCO ,CSCL,MASK.Anyway, take it or leave it ,its up to you3) got it, could you tell me what are you interested at most concerning shipping? 4) hold on plz, I know that maybe u r disturbed by many company everyday, I feel sorry for that, but I think you had better not refuse every one, especially the excellent, just like us. if u give me just a few minutes, I can send u the ocean freight quotation every week, so u can know more abt the market, and when u think our price and service is suitable, we can cooperate with each other then, ok?5) u import from china right? Our company has been specialized in the America and Canada lines for more than 15 years, how abt I leave my name and email address here or u give me urs, so when u need or interested, we can connect with u!6) OK,Im sorry to disturb u.Byebye(对于态度特别恶劣的)。7) Could you spare me 1 minute , I think after my introduction you will have interests.8) Could u pls hold on and give me a few minutes i m sure u wil be interested after my introduction9) Our company is specialized in American and Canada lines, and we have signed contracts with many carriers, Like COSCO, HANJIN, and so on .we will do all the way to serve you according to your needs.10) I know that at present you coorperate very well with your forwarder, but its very hard to promise the space in the peak season. You may be need our assistance in the future. So why not keep our info on file.3 we dont have shipping department1) Ok ,who is in charge of shipping?2) do you have import & export department ?3) do you impot or expot from China.4) Ok,then may I kown if you still import from China?We have many customer export from American.So maybe you can tell me if you don not mind.4 We dont import from China?1) Ok, may I know which country you often import from?2) May I know what is your commodity?3) Do you plan to import from china?4) Well, but I find the custom files of urs,and one of my consumers want to find a company to supply their high quality and inexpensive goods，so how abt talk with me5) If u import from China, I tkink I can offer u some very important information, if u really donnot, thats ok, sorry to disturb u!6) U do not import from China now, but maybe u will import from China later,right? And how abt give me ur name and ur email adress7) Do you plan to ship anything from China in the future? Anytime you need our service pls dont hesitate to contact us. Maybe you can give me your email address, we will always offer you our best quotation8) Which country do you always import from? (回答#￥) There are also many Chinese factory produce %&#$, our domestic sales can provide you some factory information. You know, the rates from Chinese factory is always very competitive. If you would think about import from China, we can talk abaout the shipping later.9) Sorry for disturbing you. Hope we can coorperate in the future if you would think about import from China.10) Well, what kind of products do you import? We may provide you with some exporter information for your consideration. Maybe you can get better prices.5 we have cooperated with carriers 1) It doesnt matter ,you could also compare our prices and then decide ,whats more ,we could guarantee space in peak seasons and provide you many intimate services such trucking,customs clearance and so on .2) we do anything carrier could do ,we also do many things carriers cant do .we will consider every process fo you .3) that s cool,you would have a prosperous business .but we have signed contracts with many carriers ,too, maybe our price is more attracting.why not to have a try ?4) Oh,evergreen offer good service,but maybe I can help you when it is in peak season.so would you please leave me your e-mail,so I can send you our rate,so you can contact me when you need.5) May I know which carriers do you prefer, or which carrier do you use often6) Why do you like them, or which advantages of them attract you most.7) We have have had contracts with more than 10 carrier, may be we can provide you more sevice than carriers8) OH, u have contract with carrier? U have many cargoes to be shipped? I think the carriers have their advanteges, but they do have some disadvantages. Our company can offer more services not only abt the shippents bu also including trucking/custom clearence and so on. Thats why our logistic company exited!9) I totally inderstand that. But in China the spaces is always overbooking now, do u have any problem in this field? We can offer some help, bcz we have a good relationship wiith some carriers.6 we have a broker ,and we cooperate happy with each other thats ok , 1) I appreciate you are nice eough to have a stable relationship with your partner, but you could save us as your backup in the peak season ,we are very willing to give help in that time. 2) Oh,that is fine.then would you please tell me which forward you cooperation with?(most of time they do not tell me the name)3) Ok,then would you please leave me your email to me? I can send you our quotation.So you can contact me whenever you need.4) Our company is located in Yantian Port, the biggest port in China,Do you mind tell me where is your forward located5) I got it. I understand the satiation you said, but how abt take our company as back up, u know more information means more opportunity, and more understanding abt the market, so when u have some trouble in the future, u can turn to us that time.6) That does not matter. And I know that u company is at the fastest developing speed, u need low the cost of ur logistic, so if u refuse us without knowing us, I think u wii lose a very nice parter. So just give me the email address , I can send the information to u ,and u can check it, then decide it, ok?7) OK, but how abt give me just 1 minute, I promise that our company can offer u very competitive price and custom service, and our company have cooperated with more than 10 carriers, so I can guarantee the shipping order in the peak season, so Dont be so easily turn me down, I will be sad,8) OK. I quite understand. May i know which forwarder are you cooperating now? (when the client give me the answer ,I may say ) I know they offer very good service. Maybe you can save us as your backup. When peak season coming, we can help you book more spaces.9) There is a Chinese saying one more friend one more road, so why not leave ur mail address and keep in touch. i will provide u our best offer whenever u need10) I know that you maybe dont plan to change the forwarder, but I think you can have a look at our rate and keep our info on file in case an opportunity comes that you need our assistance.Its never hurt to have one more option.11) You can save us as a back up. and prevent from your goods might be off loading in the peak season. You know, the peak season is coming, the space is limited. 12) -(我问是谁，他回答是#￥) They offer good service, but I hope we can share the service for you. We have signed with many carriers, such as COSCO CSCL HMM MSC MSK, you may need our assistance in the future.7 we dont want to use any forwarder without their own carriers.1) Our company is specialized in American and Canada lines, and we have signed contracts with many carriers, Like COSCO,HANJIN,and so on .we will do all the way to serve you according to your needs and we will back u up like always.8 The operator is refusing to transfer. Then tell a white lie to the operator.1) I talked to the shipping manager yesterday .But there are some details about the quotation we cant reach agreement. I just want to confirm the information, thanks.9 We have our company in China and we dont think you are necessary for us.1) Yes ,I quite understand .But how can u be sure that your china branch can meet ur requirements all the time, especially in peak time. We have signed contracts with many carriers, Like COSCO,HANJIN,and so on. Maybe you can save us as your backup. When peak season coming, we can help you book more spaces.2) Do you need the custom clearance & trucking service? Our subcidiary in LA can offer the service in American. 3) Can you transfer our quotation to the Chinese factory? It just cost you two more clicks, and you may get a lower shipping cost by this two clicks. 4) Can I contact with the exporter directly? We have subsidiaries in in many ports of China and LA. We can offer a whole servoce from the factory to the door of American.10 Our agent will come and visit your company. Then I will make the final decision.1) Oh. Thats great!This will be much easier and more convenient. They are warmly welcomed. Could you please me ur email address, soon I will give the address and contact number of my company
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