InquiryLetter询问信.ppt

InquiryLetter akindofbusinessletter Contents DefinitionStructureofaninquiryletterTipsSampleUsefulExpressionsReplytoInquiryLetterAssignment Inquiries Aninquiryletterasksthereaderforspecificinformation Forexample youmightwritesuchalettertoabusinesstoaskabouttheirproducts discount paymentterms pricesandsoforth Sinceaninquiryletterrequiresaresponse itisessentialtomaketheletterspecific clear conciseandfriendlysothatthereaderunderstandsiteasilyandprovidestheinformationyouneed Aninquirymustbeeasyandconvenienttoanswer Structureofaninquiryletter Gernerally weshouldfollowthefollowingformat Theintroductoryparagraphintroducesyourselfand ifappropriate theinstitutionorfirmyouareworkingfor Themiddleparagraphsbrieflyexplainwhyyouarewritingandhowyouwillusetherequestedinformation Thespecificinformationyouneedisthenlisted Therequestsmaybephrasedasquestionsorasalistofspecificitemsorinformation Ineithercase makeeachitemclearandconcrete Theconcludingparagraphoffersthereadersomeincentiveforresponding expressinggratitudeforthereader sattentiontotheletter oracknowledgingtheinconvenienceoftherequest Insomecases youcanalsoindicatefurtherbusiness orotherproductsyouwouldbeinterestedinifyouthinktheycouldbesupplied Tips Whenwritinganinquiry stateasourcewhereyoulearnedabouttheitem showyouareinterestedinonemodelorstatewhatyouarelookingfor requestinformationaboutcatalogs cost discount stock payment delivery etc suggestawayinwhichyoucanrewardwhenthereisnoprospectforapotentialsale Sample1 InquirybasedonanadvertisementforcassettesDiscSA251ruedesRaimonF 8600PloitiersCedexTel 33 999999Fax 33 102166May12 2006TheSalesDept R G ElectronicsAGHavmart601D 5000Koln1 AdressofRequirer AdressoftheAdressee Dearsir WelearnedaboutyourModelH 217pocketcomputerintheJuly3 2009issueofComputerWorldandareconsideringplacinganorder Beforedeciding wouldyoupleasetellushowmuchitcostsandhowsoonyoucoulddeliver Whatisthedeliverycharge Also ifweordertenofthemandpayC O D couldyougiveusadiscount Pleasesendyourreplytothisaddress andylu Sincerelyyours AndyLu Item Source InformationRequested Sample2 Inquiryfromaretailertoaforeignmanufacturer F lynch Co LtdHeadOffice NessonHouse NewellStreet BirminghamB33ELTelephoneNo 0212366671Fax 0212368892Telex 341641SatexS p AViaDiPietraPapa00146RomaFebruary6 2005ItalyDearSirs Wewereimpressedbytheselectionofsweatersthatweredisplayedonyourstandatthe Men sWearExhibition thatwasheldinHamburglastmonth Wewerealargechainofretailersandarelookingforamanufacturerwhocouldsupplyuswithawiderangeofsweatersfortheteenagemarket Asweusuallyplaceverylargeorder wewouldexpectaquantitydiscountinadditiontoa20 tradediscountoffnetlistprices andourtermsofpaymentarenormally30 daybillofexchange documentsagainstacceptance Iftheseconditionsinterestyou andyoucanmeetordersofover500garmentsatonetime pleasesendusyourcurrentcatalogueandpricelist Wehopetohearfromyousoon Yoursfaithfully L CraneChiefBuyer UsefulExpressions Startyourinquirywiththefollowingpatterns Ilearned heard readaboutyour from through in Yournamewasreferred recommendedtomeby Iaminterestedinyour UsefulExpressions Ourcompanyisasubsidiaryof andwespecializein Weareoneofthemainproducersof inWuhan andweareinterestedinyourproducts TheBritishEmbassyinBeijingtoldusthatyouwerelookingforanagentinChina WewereimpressedbytheselectionofWashingmachinesthatweredisplayedonyourstandatthisyear sGuangzhouTradeFairs WeweregivenyournamebytheTradePromotionAssociationofHubeiProvince Wewereadvisedby thatyouaretheleadingmanufacturerof inEurope Couldyoupleasesendyourcurrentcatalogueandprice listforexhibitionstands Weareparticularlyinterestedin furnituredisplay stands SamplequestionsWouldyoupleasesendmeacatalog brochure Wouldyoupleasetellmehowmuchtheunitpriceisandhowsoonwouldyoudeliver Howmanydoyouhaveinstock Couldyouofferusadiscountof10 ifweorderadozen ReplytoInquiryLetter Structureofareply Theintroductoryparagraphopenswithappreciationtotheinquirerforhis herinquiry acknowledgementofhis herletterandquotinganyotherreferencesthatappear Themiddleparagraphsfocusongivingdetailedinformationaboutwhathasbeeninquiredbytheinquirer forexample prices samples discountsandpaymentterms Theconcludingparagraphexpressesthanksfortheinquirer swritingtheinquiryletterifyouhavenotdonesointhebeginningoftheletterandencouragefurtherinquiriesorfuturecooperation Tips Herearethecontentsofaninquiryreply Thanktheinquirerandacknowledgetheinterestinyourcompany Supplythespecificfactsrequested Giveanexplanationifyoucannotsupplytheitemand ifpossible suggestanalternative Encloseabrochure Callattentiontotheparticularsofthebrochuretoencourageasale Sample1 DearMr Lu ThankyouforaskingaboutourModel 217pocketcomputer Thisnewmodelisthebestsellerinthisseasonbecauseofitsexcellentperformanceandreasonableprice TheunitpriceforthismodelisRMB5 500 butifyouorder10ofthismodel wemightgiveyoua10 discount Wecoulddeliverwithin3to5daysofyourorder andthedeliverychargewouldbeRMB200 Ifyouneedmoreinformation pleaseletusknow Sincerelyyours SusanChang Thanks Supplyalltherequestedinformation Sample2 DearMr Lu ThankyouforyourinterestinourModel 217pocketcomputer Unfortunately thismodelistemporarilyoutofstock butwecoulddelivertoyoubytheendofMarch However maywerecommendModel 218 whichcanbedeliveredimmediately ThisnewlydevelopedmodeloutperformsModel 217andonlycostsRMB300more Moreover itislighter TheunitpriceisRMB5 800 Ifyouorder10ofthem wecouldreducetheunitpricetoRMB5 650 Wecoulddeliverwithinaweekofyourorder andthedeliverychargewouldbeRMB200 Ifyouneedmoreinformation pleaseletusknow Inthemeantime wesendyouourbestwishes Sincerelyyours SusanChang Unabletosupplytheitemandexplain Suggestanalternative Susansuggestedanalternativeanditsadvantagesbycomparingthetwomodels Writinginapositivetonewillalwaysleaveagoodimpressiononthereader UsefulExpressions Youmayfirstthankyourreaderwiththesentencesbelow Thankyouforyourrequestfor Thankyouforinquiringabout Thankyouforyourinterestin Weappreciateyourinterestin Ifyoucannotsupplytherequestedinformation youmayusethesentencesbelow IamafraidIcannotsupplyyouwiththeinformationyourequested because Yourrequestforinformationregarding canbestbeansweredby IamthereforereferringyourlettertoMr Ifyouenclosesomething youcanusethesentencesbelow Weareenclosingournewfallcatalog Enclosed foryourreference isalistofourdealersinyourcommunity Theenclosedbrochuredescribes andyouwillfind ofparticularinterest Assignment 根据下面中文信息写一封询问信 发信人 MarkZhang收信人 Mr Smith发信日期 2010年5月1日内容 1 Mark在最近的广交会上认识了Smith先生 2 Mark对Smith先生所在公司展出的新款手机很感兴趣 3 询问产品的详细信息 包括产品的规格 颜色 价格和功能等 4 说明该款手机市场销售前景看好 5 希望和对方建立长远的关系 Wordsforreferences 广交会GuangzhouTradeFair规格specifications Directions Aspartofastudentsocialsurveyproject youareleadingagrouptovisitanexhibitioninasmalltown Writealetter 1 askforinformationregardingsuchthingsasthecontentsoftheexhibition 2 thedatesofitsopeningandclosing 3 anydiscounts DearMr Smith I mMarkZhang ImetyouforthefirsttimeduringGuangzhouTradeFairrecently I minterestedinyournewmobile Couldyoupleasegivemesomeinformationaboutthenewproductthatproducedbyyourfirm Pleasetellmethespecificationsaswellasthecoloraboutthemobile AlsoIhopeyoucantellsomethingaboutthepriceandfunctions I mconfidentinthemarketsituationofyournewproduct Ihopewecanhaveaniceandlastingcooperation Yourssincerely Zhang DearSirorMadam Iamorganizingagroupofstudentstopayavisittothehistoricalexhibitioninyourtown Iamwritingtheletterinpurposeofinquiring seeking obtaining requestinginformationconcerning regardingthefollowingaspects Firstofall whatisthesizeoftheexhibition whatisitsthemeandwhatobjectsareondisplay Secondly whatarethedatesbetweenwhichtheexhibitionwillbeheld andwhatarethedailyopeninghours ImustpointoutthatIhopetobringoverstudentstotheexhibition SoIwouldliketoinquireifthereisanydiscountavailableonentranceticketsforstudents Ilookforwardtoyourreply Yourssincerely LiMing Thankyou