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售票服务常用英语SellingTicket,售票服务常用英语,1.Hello,sir/madam.您好，先生/女士。CanIhelpyou?有什么需要帮助的吗？,售票服务常用英语,3.Wheredoyouwanttogo?您想要去哪里？4.Whenwillyougo?您想什么时间走？,售票服务常用英语,Whichticketdoyouwanttobuy?您想买哪趟车的票？Howmanyticketsdoyouwanttobuy?您想买几张车票？,售票服务常用英语,Sorry,thetiketsaresoldout.Wouldyouliketochangetheotherone?对不起，您想要的车票已经卖完了。您看换别的车可以吗？.,售票服务常用英语,TherehavetikcetsfromXinxiangdongtoBeijingxiat9:36amonOctober1st.十月一号早上9：36新乡东开往北京西的车还有票。,售票服务常用英语,9.Wouldyouliketobuy?您想要买吗？10.Wouldyouliketotakebusiness-class,first-classorsecond-classseat?您想要商务座，一等座还是二等座？,售票服务常用英语,11.Pleaseshowmeyourpassport.请给我您的护照。12.Itneeds300yuan,please.总共需要300元人民币。,售票服务常用英语,13.ThereareyourticketsfromXinxiangdongtoBeijingxiat9:36amonoctober1st,right?您想要买的车票是十月一号早上9：36新乡东开往北京西的，对吗？14.Pleaseconfirmit.请再确认一下。,售票服务常用英语,15.Hereisyourticketandchange.这是您的车票和零钱。16.Pleasecheckyourticketandchange.请再次核对一下您的车票和零钱。,售票服务常用英语,17.Yourtrainhaveleftthreehoursago.您的车在3小时前已经开走了。18.Yourticketisinvaild.您的这张票作废了。,售票服务常用英语,19.Youcangetarefund,buttherefundservicechargeof56yuanwillbededucted.您可以退票，但是需要扣56元的退票费20.20.Eachoff-siteticketneeds5yuansurcharge.每张异地票需要加收5元的异地费。,询问信息,Whatisthenexttrain?最近的一趟车是？,Whattimedoesitgetthere?什么时候到达？,Howlongdoesittaketogetthere?耗时多久到达？,Whatsthefare/price?Howmuchisit?多少钱？,MayIcanceltheticket?CanIgetarefundofthisticket?我能退票吗？,MayIchangetheticket？我能改签吗？,礼貌用语,1.句前加please(对方容易接受)2.Wouldyoudosth?(试探对方是否乐意）Wouldyouliketodosth?Howabout.?3.Couldyoudosth?（询问对方是否有做某事的可能性）4.MayIdosth?,肯定答复,否定答复,OK,Yes,Thatsallright,Allright,Ofcourse,Imsorry.Imafraidthat.,
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