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SAP质量模块 HFL-SAP QM module 质量管理 Quality Management,1,质量计划 Quality Planning 质量检验 Quality Inspection 质量通知单 Quality Notification,主数据 Master data 检验计划 Inspection Plan 基本数据Basic data,检验批 Inspection lots 结果记录Results record 缺陷记录Defects record,客户投诉 Customer complaint 内部问题 Internal problem 供应商问题 Supplier problem 质量成本 Quality Cost,SAP质量模块 HFL-SAP QM module 质量管理 Quality Management,2,SAP的质量管理模块通过质量计划，质量检测，质量通知单这些功能，将采购，生产，仓库，财务，销售等部门紧密链接成一个生产控制系统。 Quality management system in SAP using quality planning, quality inspection, quality control, quality notification to link purchase, production, warehouse, FICO, sales departments together to be a production control system.,SAP质量模块 HFL-SAP QM module 生产的质量控制 Quality control during production,3,通过物料移动信息及相应的质量标识，系统中物料的状态可以很好的区分并和实物的状态保持一致。 With the movement type and Q status of material, the products and parts in the system can keep the same status physical material.,SAP质量模块 HFL-SAP QM module 来料质量控制 Quality control in incoming,4,供应商 supplier,来料Incoming goods,是否需要检验 Inspection?,质量信息记录更新 Quality info record procurement,是 yes,否 no,非限制使用库存 Material in unrestricted stock,批量检验 inspection lot serie,UD手动接收 Usage decision(UD)=A,UD手动拒收 UD=R(rejection),正常 ok,异常 nok,跳批 Skip-lot,是 yes 质量等级跳批 quality level=skip,检验 Check,UD自动接收 Aut. UD=A(acceptance),否 no 质量等级检验,物料转移到质量扣留区 material in blocked area,Q2通知单 Q2-notification,质量订单输入返工，报废等信息 QM-order ZQ22 for rework and component scrap.,索赔费用通过任务下给财务 Correction task to controling,供应商 supplier,费用 costs,物料退回 Return of the material,抱怨 Complaint,8D报告 8D-report,通过物料移动信息及相应的质量标识，系统中物料的状态可以很好的区分并和实物的状态保持一致。 With the movement type and Q status of material, the products and parts in the system can keep the same status physical material.,SAP质量模块 HFL-SAP QM module 客户抱怨管理 Customer complain management,5,客户抱怨 Customer Complain,物料号码 Material No。 物料版本 Revision level 生产工厂 Plant 客户代码 Customer code 销售组 Sales organization 发货通道 Distribution channel 部门 Division,Q1 通知单 Q1 Notification,0KM1 零公里抱怨不带缺陷件返回0-km without parts test 0KM2 零公里抱怨带缺陷件返回0-km with parts test 0KM3 零件因质量原因被海拉自行返回Goods taken back cause of quality reason FA1 售后抱怨不带缺陷件返回Field failure without parts test FA2 售后抱怨带缺陷件返回Field failure with parts test FA3 售后抱怨超过整车质保带零件返回Field failure outside of warranty (test) FA4 售后抱怨超过整车质保不带零件返回Field failure outside warranty (no test) LOG1 物流退货不关系客户订单Logistics (not including commercial) LOG2 物料退货关系客户订单Logistics (commercial only) LOG3 物流退货不关系质量问题Logistic (not Q-relevant job files),缺陷件实验分析 Failure part experiment analysis,富维海拉供应商造成 Caused by supplier,富维海拉造成 Caused by HFL,客户造成 Caused by customer,Q2通知单抱怨/抱怨供应商 Q2 Notification /Complain supplier,供应商整改报告/8D,关闭 Close,Q3通知单抱怨/抱怨厂内 Q3 Notification /Complain HFL,厂内整改报告/8D,反索赔客户 Claim customer,关闭 Close,
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