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道歉信 技法点拨,什么是道歉信？, 道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。, 道歉信通常包括三部分内容： 1、表示歉意，道歉的原由； 2、出现差错的原因，提出弥补措施； 3、请求原谅。 语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。,写作“三步曲“,表示歉意 说明具体原因、提出补救办法 再次致歉，希望得到理解。,Structures,Para 1：简明说明写信目的，为自己的过失表示歉意，希望得到对方的谅解。 Para 2：详细说明当时情况，解释原因，语气要诚恳。 Para 3：提出补救方法，具体提出自己的想法，希望能弥补过失，消除误会。 Para 4：再次表示歉意，愿意为此负责，希望以后不再出现类似不愉快事件。,Im very sorry that I cant go on a trip to Beijing with you next weekend, which I have promised you. Im writing to tell you the reason for it. Just now, my cousin, Li Ming, who went abroad for further education last year, informed me that he would return the next Saturday morning. He asked me to pick him up at the airport with his parents. As you know, we havent seen each other for about a year, so Ill have to help him in the first place. I really hope that you can accept my apologies and understand me. I would appreciate it if you allow me to fix another time to show you around some places of interest in Beijing. Wish you have a good time this weekend!,未能赴约原因： 1. 我叔叔从美国回来,2:30时下飞机。然而，我爸爸妈妈没时间去接，因此我不得不去机场接他。 Yesterday afternoon, my uncle came from America and got off at 2:30, but my parents had no time to pick him up, in which case I had to meet him at the airport. After that it was too late to meet you. Thus I missed our appointment.,2.我妹妹生病了，她才四岁，不能照顾自己，而爸爸妈妈又在上班，于是我不得不在家照顾妹妹。 My younger sister had a bad fever. She is too young to look after herself, and my parents were at work. Therefore / In that case, I had to stay at home to take care of her. That caused me unable to meet you as appointed. My younger sister had a bad fever. She is too young to look after herself, and my parents were at work, in which case I had to stay at home to take care of her. That caused me unable to meet you as appointed.,That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover .,4. There is an English Speech Contest to be held this weekend. I have just been informed that my teacher finally chooses me to participate in it on behalf of our school. This is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport.,5. I am indeed very sorry that I missed the. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. 6. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow.,Part 1 开头常用句式,1. I am writing this letter to apologize to you for 2. I would like to express my deepest apology for not being able to 3. I am writing this letter to apologize to you for my failing to 4. I am writing this letter to express my regret 5. I feel dreadful about ,Part 1 开头常用句式,6. I must beg your forgiveness for 7. I am very sorry to say that 8. Excuse me for my not being able to 9. Please accept my sincere apology for 10. Here is my deepest apology for 11. I am terrible sorry, but,Part 2 结尾常用句式,1. Please allow me to say sorry again. 2. Will you please accept my apology? 3. I am sorry for any convenience caused. 4. Please accept my apology. I do hope you will understand me and excuse me for my carelessness 6. Once again, I am sorry for any inconvenience caused. 7. Please accept my sincere apologies for this unhappy experience. 8. I sincerely hope that you will be able to think in my position and accept my apologies.,Part 3 其他常用句式,1. Would you mind if I change the appointment time? 2. Would it be convenient for you? 3. I am really sorry for the trouble. 4. It is very kind of you to ask us to But, to our regret, we cannot accept it. 5. I am sorry I cannot and I trust that you will be able to understand. 6. I want to let you know how regretful I am feeling now. 7. I am sorry that I will not be able to due to 8. I hope that this does not cause you too much inconvenience. 9. I want you to know how badly we feel about it and to assure you that it will not happen again. 10. Thank you for being patient with us. 11. In order to avoid happening again, I have ,Part 4 常用模板,模板1：过去没有完成的事情,I am writing this letter to apologize to you for my failing to . The reason is that . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to . I do hope that you can understand my situation and accept my apology.,模板2：将来不能做的事情,Much to my regret / I am terribly sorry that I am unable to . It is mainly because at that time I will be full occupied by which is quite out of my expectation, and that conflicts with your . Therefore I am forced to adjust my schedule and cannot make my presence on your . I sincerely hope that you will enjoy a good time. By the way, can we have dinner together some time next week? I hope to see you soon. I am really sorry again and I trust that you will understand.,实战演练,假如你是新华中学的学生李华，上周在外教Mr. Jackson的口语课上使用手机被老师发现，手机被收走。请用英语给外教写一封道歉信，内容应包括以下要点： 1表示歉意； 2解释上课使用手机的原因； 3提出自己的请求并适当表态。 注意： 1. 可适当添加细节使文章连贯；字数100。 2信的开头和结尾已给出，不计入总词数。,One possible version,Dear Mr. Jackson, Im really sorry about my using the mobile phone in your lecture last week. Please accept my heart-felt apology for being so rude a student.,I know any word might sound a made-up excuse. But I did not use the mobile phone for no reason. I was trying to find a part-time job last weekend that day, I got a job offer and they needed my further information immediately. Therefore, I had no other choice but to try sending them a text message in class and that was exactly what I was doing when you discovered.,Anyway, using a mobile phone in the classroom is not acceptable to any teacher. I swear it will not happen again. But I do need my phone back to keep in touch with others. Will you be so kind to give it back to me? Thanks a million! Best wishes! Yours sincerely Li Hua,Read and recite this article,
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