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餐饮销售新员工培训表NEW STAFF TRAINING LISTNAME姓名DEPT/SECTION部别POSITION职位ID NO工号COMMENCING DATE入店日期The respective division head/department head or the immediate supervisor has covered the following subjects with the above employee 相关的部门总监/部门经理或上述员工的直接上司已经向该员工讲解了下列内容:1Job Description/Responsibilities工作职责描述/岗位职责13Record guest basic information订餐时记录客人基本资料2Departmental Rules部门规章制度14Keep old guest develop news维护老客,发展新客3Personal Cleanliness个人清洁卫生15Meal and Relief Period用餐时间和休息时间4Uniforms制服16Make guest history 建立客户档案资料5Duty Roster排班表17Hospitality Way聚丰圆待客之道6Overtime加班18Toast etiquette敬酒礼仪7Personal Time Off个人休息时间19Hand-over When Off Duty下班时的交接程序8Days Off休息日20Department Organization 部门介绍/部门组织结构图9Reporting Accident事故/工伤报告21Inter-departmental Contact需要联络的部门以及其联络方式10Leave Application假期申请22Service Standard服务标准11Departmental Policy & Procedures部门政策和程序23Communication w guest怎样与客人沟通12Toast etiquette敬酒礼仪 JOB ORIENTATION 工作描述Tour of department and introduction to supervisors and colleagues参观部门并介绍认识同事Explanation of job its relation to overall operation, stress courtesy and politeness解释如何进行工作, 包括完整的操作程序并强调礼貌在此过程中的重要性Explanation and demonstration of each step letting employee try演示工作步骤后, 让员工自己尝试Check performance检查工作表现Safety rules工作的安全规定Comment评语: _Acknowledgement:I fully understand the above mentioned topics that have been conducted for me.认可承认我接受过上述培训, 并已经完全掌握以上内容._ _Staff Sign Off员工 Immediate Superior直接上司Div/Dept Head部门总监/经理 Training Manager培训经理
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