酒店客房部PA技工新员工培训表(中英文)

客房部PA(技工)新员工培训表 NAME姓名DEPT/SECTION部别POSITION职位ID NO工号COMMENCING DATE入店日期The respective division head/department head or the immediate supervisor has covered the following subjects with the above employee 相关的部门总监/部门经理或上述员工的直接上司已经向该员工讲解了下列内容:1Professional ethics酒店意识：职业道德13Job procedure岗位操作程序2Service consciousness服务意识14Carpet daily maintenance 地毯的日常保养与维护3Grooming and make up仪容仪表15Carpet kinds地毯的分类4courtesy礼节礼貌16Get rid of soak apart地毯的局部除渍5Characteristic and keep cleaning of PA公共区域范围工作特点及清洁保养17地毯低泡清洁法6PA attendant quality公卫服务员素质要求18地毯抽洗清洗法7PA attendant job duties 公卫服务员的工作职责19Marble daily maintenance: marble kinds石材的日常保养与维护：石材的分类8Night attendant job duties夜班服务员工作流程20Handle marble surface procedure大理石晶面处理程序9Safety instruction for PA安全管理：公卫服务员安全须知21Granodiorite stiff procedure花岗石晶硬处理程序10Procedure of working aloft高空作业操作程序22Hospitality Way聚丰圆待客之道11Safety management of chemical清洁化学药剂安全管理23Stone simple refurbishment procedure石材浅度翻新处理程序12Clean instrument and safety system清洁设备领用及操作安全制度24Stone depth refurbishment procedure石材深度翻新处理程序JOB ORIENTATION 工作描述Tour of department and introduction to supervisors and colleagues参观部门并介绍认识同事Explanation of job its relation to overall operation, stress courtesy and politeness解释如何进行工作, 包括完整的操作程序并强调礼貌在此过程中的重要性Explanation and demonstration of each step letting employee try演示工作步骤后, 让员工自己尝试Check performance检查工作表现Safety rules工作的安全规定Comment评语: _Acknowledgement:I fully understand the above mentioned topics that have been conducted for me.认可承认我接受过上述培训, 并已经完全掌握以上内容._ _Staff Sign Off员工 Immediate Superior直接上司 Div/Dept Head部门总监/经理 Training Manager培训经理