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职业资格全省统一鉴定涉外秘书（国家职业资格三级）英语试卷A. Listening TestI. Listen to the dialogue and choose the best answer for the questions. (10 marks) 1. A secretary should have a agenda in place A .（A）before a meeting or a conference （B）during the meeting （C）after the meeting （D）at any time 2. Whom should a secretary inform before a meeting? A . （A）All those authorized to participate （B）Presents and participants （C）The participants who have titles （D）None 3. A secretary should take notes B .（A）after the meeting （B）during a meeting （C）when they are discussing before the meeting （D）in all the cases mentioned 4. What a secretary should do after a conference? C （A）do nothing but serve the boss well（B）leave the minutes unprocessed （C）keep records of the business transacted（D）all of them 5. Which of the followings is not CORRECT? C .（A）A secretary needs to take care of all different things through the whole process of a meeting. （B）A secretary should implement many of the decision reached at the meeting（C）All a secretary should do during a meeting is to listen attentively.（D）A secretary should type the minutes up after the meeting.II. Here your boss asks you to write a business letter. Listen carefully and then fill in the blanks with phrases or sentences. (10 marks) Please write a letter to Keith Brown，the Purchasing Manager of ANA Enterprises. Their address is, 100 George Street, Sydney, NSW, Australia, 1.postcode 2001. Tell them that we have agreed to a 4% reduction 2. in the price that we originally quoted them for the supply of. 3.100 high capacity water filters. The same 4terms and conditions still apply. And the reference number on their letter is 03/5879. The letter is dated 1st February this year. Have our reply ready for me to sign 5. when I get back, please. B. Written TestI. Vocabulary: Find the answer that best matches the underlined word or phrase. ( 1 mark each question, 20 marks altogether) 1. He disposed of the old materials. （A）fell away （B）threw away（C）went away （D）cut away2. Please submit your application before 2 oclock. （A）hand in （B）hand down（C）hand off （D）hand out3. Paul and John are friendly with each other. （A）get by with （B）get along with（C）get over with （D）get through with4. It is essential to have an alphabetical index with any numerical system. This involves more work in setting up the system and maintaining it. （A）signing （B）marking（C）layering （D）keeping it in good order5. Were you able to recover your stolen laptop? （A）get back （B）reach back（C）go back （D）come back6. Someone illegally entered the warehouse last night. （A）broke away （B）saw through（C）broke into （D）saw into7. When he got out of the managers, from his facial expression we knew that his proposal must have been turned down. （A）refused （B）adopted（C）accepted （D）object8. He told the director that he had thought honestly the ethics of what he was doing. （A）behavior （B）conduct（C）morality （D）law9. The Gap Online Store is aiming at tailoring offerings to the needs and interests of a particular income of the U.S. population. （A）adapting （B）conducting（C）suitable （D）satisfying 10. Yukiko resembles her mother more than her father. （A）takes after（B）goes after（C）calls after（D）looks after11. Bills secretary interrupted to tell him he had a telephone call. （A）cut out（B）cut in（C）took in（D）took out12. We did to save the little girls life.(A) possible everything (B) everything possibly(C) everything possible (D) possibly everything13. Leave the next two lines for the tutors comments.(A) blank (B) to be blank(C) being blank (D) be blank14. The population of China is the United States.(A) much larger than that of (B) more larger than that of (C) much larger than (D) more larger than15. I had worked here you came here. But l shall leave for England.(A) before long; before long (B) before long; long before (C) long before; before long (D) long before; long before16. scientists understand how and why earthquakes happen, forecasts are usually inaccurate. (A) As (B) While (C) For (D) Since1.B 2.A 3.B 4. D 5.A 6.C7A 8C9A 10A11.B 12.C13.A14.A15.C16.B17.B18.B19.D 20.A17. the baby fell asleep the room.(A) After; did the mother leave (B) Not until; did the mother leave(C) When; did the mother leave (D) Until; did the mother leave18.This is one of the foods that my doctor has forbidden me .B(A) eating(B) to eat(C) eat(D) to be eaten19. the book again, she discovered that she had missed a lot in her first reading.(A) While reading(B) When read(C) As reading(D) In reading20.They recommended smaller heating and cooling systems.(A) to use(B) to be used(C) being used(D) using.Reading Comprehension: (2 marks each, 14 marks altogether) Passage 1First Bank & Trust: Making Life a Little Easier Every DayHow would you like to have the freedom to do your banking without running to the bank? Look no further than your computer! Because now you can take care of all your banking whenever and wherever its convenient.With free Online Banking you have the power to take greater control over your finances. Imagine viewing your account balances any time you want. And transferring money between accounts at your convenience. Virtually all your other banking activities can be handled online too.You can: Download your account information into your personal finance software Open additional accounts Record checks E-mail your customer service requests and questions to us Youll save time with Online Banking. To save even more, choose our Bill Pay service. With our Bill Pay, you can forget about checks, stamps, and envelopes. Pay anyone you would normally pay by check with just a few keystrokes. You can even set up recurring payments such as your mortgage, rent, or car loan, so you dont have to bother with them every month. Sign up today! Just visit our web site at http:/www.banking.com.1. Online banking eliminates the need for which of the following? (A)Having separate checking and savings accounts. (B)Keeping your accounts balanced. (C) Going to the bank to do business. (D) Having to pay your bills on time. 2. Online banking provides all of the following advantages EXCEPT .(A) 24-hour access to your accounts(B) personal contact with your banker(C) the opportunity to pay bill electronically(D) the chance to do your banking from almost any location1. C2.B Passage 2 First impressions are often lasting ones. Indeed, if you play our cards right, you can enjoy the benefits of what is called “halo(光环) effects”. This means that if you are viewed positively within the critical first four minutes, the person you have met will likely assume everything you do is positive. Four minutes! Studies tell us that is the critical period in which impressions are formed by someone weve just met. People tend to focus on what they see (dress, eye contact, movement), on what they hear (how fast or slowly we talk, our voice, tone and volume), and on our actual words. Most employers believe that those who look as if they care about themselves are more likely to care about their jobs. We know “Its whats inside that counts,” but research shows that physically attractive people are generally perceived by employers as more intelligent, likable and believable. Heres how to make those critical four minutes count: First, look your best. It signals success. Studies have linked clothing consciousness to high self-respect and job satisfaction. Second, monitor your body language. How you move and gesture will greatly influence an interviewers first impression of you. Third, say what you mean. Your goal is to show confidence and be believed. Hold that favorable first impression by making your words consistent with your body language and appearance. Finally, there is a matter of how you speak. Any professional voice coach will tell you that you can learn to sound more relaxed, more assertive(坚定的) and more confident. 3. If you want to benefit from the so-called “halo-effect”, you have to learn how to . (A) create a favorable impression(B) act as if you were playing cards (C) dress(D) talk4. When people meet you for the first time, they will. (A) judge you by your appearance and your manner(B) listen to you patiently(C) try to avoid eye-contact with you(D) act as friendly as possible 5. What kind of person is likely to be accepted by the employer? (A) One who is physically excellent(B) One who is capable of talking (C) One who is fairly modest(D) One who cares about oneself 6. In the sentence “Its whats inside that counts.” (Line 2, Para.3), what does the word “count” mean? (A) Do calculation (B) Be important (C) Take into consideration (D) Make a conclusion7. Which of the following could probably be the title of this passage? (A) The Deepest Impression (B) Be More Confident (C) The Attractive Four Minutes (D) How to Impress Interviewers3.A4.A5.A6.B7.DSection B: Read the following sentences and make a True or False judgment based on what you learn from the subject. Put (true, or right) or X (false, or wrong) for each question. (6 marks) 1. Minutes are formal summarized written record of what take place at a meeting.2. Memo is a short official note typically used for communication within a company.3. Minutes are usually records every word that is said.4. A notice is not a convenient channel to communicate.5. The typical audience for a memo is your colleagues, supervisors or subordinates.6. External communication means a message originates within a company and is meant to send to receivers outside the company. 1. 2. 3. 4. 5. 6. .Translation: Translate the following sentences into Chinese. (20 marks) 1. Even if you make the decision to treat your negotiating opponent with honesty and kindness, the other party may not extend you the same respect. Be prepared to stand your ground firmly, yet cordially, especially in the last few minutes of the negotiations. (6 marks)1. 即使你决定非常有礼貌地、真诚地（1）对待你的谈判对手（1），他未必对你表示同样的尊重（1），一定要做好坚定、友好地（1）坚持自己的见解的准备（1），尤其是在谈判的最后几分钟（1）。2. This is the time when manipulative parties may employ certain tactics in order to try to fool you into losing focus or lowering goals and standards. Remember that conflicts are generally resolved in the last few minutes.(6 marks)2.这种时候占上风的一方（1）往往用些策略（1），企图令你抓不住重点（1）或降低你的目标和标准（1）。别忘了（1），冲突总是在最后几分钟内解决。（1）3. The theory behind last minute tactics is that one party may be more willing to give in out of fear that all of the concessions or progress made up to that point (perhaps hours or weeks of talks) might be lost. People also get tired or have other commitments that need to be met, such as making an important phone call before another business closes, or picking up children from school. (8marks) 3.人们运用最后几分钟策略（1）是因为一方由于害怕（1）所有的让步或几小时、甚至几周以来的谈判成果泡汤（1）而更愿意妥协（1）。有些时候人累了，（1）或是有其它重要的事情要做，（1）如在另一宗生意结束前打个电话（1）或去学校接孩子（1）. Writing: Your boss has just read a report telling some consumers come to demand a refund on the MP3 your company purchased from New Asia Inc. He asked you to look into the matter and write a letter to return them for credit. (20 marks) Their address: New Asia Inc, Miwon Building, 43 Yomido-dong, Yongdunggp-ku, SeoulThe name of receiver: Mr. Son YoungYour company address: Office Systems Pty Ltd, 124 Oak Street, Chatswood, NSW 2067, AustraliaDate of writing: June 10, 2006Name of writer: Angelica Rosetti职业技能鉴定国家题库 涉外秘书（国家职业资格三级）英语试卷标准（参考）答案及评分标准A. Listening test【注意：本试卷听力部分录音在“秘书英语听力录音三级02”中。】I. Listen to the dialogue and choose the best answer for the questions. (10 marks) 1. A2. A 3. B4. C 5. CII. Here your boss asks you to write a business letter. Listen carefully and then fill in the blanks with phrases or sentences. (10 marks) 1. postcode 2001 2. in the price 3. 100 high capacity water filters 4. terms and conditions 5. when I get backB. Written Test. Vocabulary ( 1 mark each question, 20 questions, 20 marks altogether)1.B 2.A 3.B 4. D 5.A 6.C7A 8C9A 10A11B 12.C13.A14.A15.C16.B17.B18.B19.D 20.A.Reading Comprehension: Section A: read the following passage and do the multiple choice question. (2 marks each, 14 marks altogether)Key: 1.C2.B 3.A4.A5.A6.B7.DSection B: Read the following sentences and make a True or False judgment based on what you learn from the subject. Put (true, or right) or X (false, or wrong) for each question. (6 marks)Key: 1. 2. 3. 4. 5. 6. .Translation: Translate the following sentences into Chinese. (20 marks)1. 即使你决定非常有礼貌地、真诚地（1）对待你的谈判对手（1），他未必对你表示同样的尊重（1），一定要做好坚定、友好地（1）坚持自己的见解的准备（1），尤其是在谈判的最后几分钟（1）。2.这种时候占上风的一方（1）往往用些策略（1），企图令你抓不住重点（1）或降低你的目标和标准（1）。别忘了（1），冲突总是在最后几分钟内解决。（1）3. 人们运用最后几分钟策略（1）是因为一方由于害怕（1）所有的让步或几小时、甚至几周以来的谈判成果泡汤（1）而更愿意妥协（1）。有些时候人累了，（1）或是有其它重要的事情要做，（1）如在另一宗生意结束前打个电话（1）或去学校接孩子（1）。IV. Writing: Your boss has just read a report telling some consumers come to demand a refund on the MP3 your company purchased from New Asia Inc. He asked you to look into the matter and write a letter to return them for credit. (20 marks) Writing: Your boss has just read a report telling some consumers come to demand a refund on the MP3 your company purchased from New Asia Inc. He asked you to look into the matter and write a letter to return them for credit. (20 marks) Their address: New Asia Inc, Miwon Building, 43 Yomido-dong, Yongdunggp-ku, SeoulThe name of receiver: Mr. Son YoungYour company address: Office Systems Pty Ltd, 124 Oak Street, Chatswood, NSW 2067, AustraliaDate of writing: June 10, 2006Name of writer: Angelica RosettiOffice Systems Pty Ltd 124 Oak StreetChatswoodNSW 2067AustraliaJune 10, 2006Mr. Son YoungNew Asia IncMiwon Building43 Yomido-dongYongdunggp-kuSeoulDear Sir, I am writing in condition with the MP3 I ordered and purchased on May 10 this year. The MP3 sold bad because of the poor quality. Some consumers have come to demand a refund. So I wish to return them for credit. I know it will bring you some trouble, but as we have a good relation in our cooperation, I hope you can do me a favour. Looking forward to your early reply. Enclosed is the receipt.Yours sincerely,Angelica Rosetti秘书英语部分（秘书 国家职业资格三级） 第 10 页 共 8 页
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