Beginnerx27sGuidetoEspresso

UW-HFS-South CampusBeginners Guide to EspressoThe basics of espresso related drinks.Tait Russell7/12/2011Markinq CupsDrinksAmericano (Double Cup Room?)- ACaramel Macchiato (Stirred or Layered?)- CMCappuccino (Wet or Dry?) - CapChai Tea Latte 一 ChaiEspresso (Write number of shots Espresso cup or short cup?) 一 ESP Hot Chocolate (Whip?) - HC Latte - LMacchiato - MaccMocha (Whip?)- MWhite Mocha (Whip?)- WMMilksFat-Free/Non-Fat - NF1% Fat (ask if 2% and non-fat mix is ok) - 1%2% Fat - 2%Whole - WSoy - SVanilla Soy - VSSyrups (for sugar free, write anfirst)Vanilla - VCaramel Sauce- Carm SauceCaramel Syrup - Carm SyrupT u l l y * s CoffeeHazel Nut - HZPeppermint - PepRaspberry 一 RaspShotsDecaf - X through decaf boxIf shots asked for differs from the standard, indicate the number of shots asked for.Other (*line through the letter to indicate NO) *Whip - W*Room - RStirred - StirExtra Hot - XHLess Hot - LHNo Foam - NFExtra Foam - XFWet - Wet Dry - DryWhen in Doubt, Write it Out!Page | 3Coffee CardsDrinks that qualify to get a sticker include all drinks made by a barista Examples of what do get stickers would include Lattes, Americanos, Espresso, Italian Sodas, and Chai Tea Lattes Examples of what do NOT get stickers would include drip coffee, anything in a can or bottle, or tea The customer may receive up to one sticker per drink that qualifies When the customer has accumulated all 10 stickers onto his/her card, that card may be redeemed for any one drink (not bottled or canned) Orir/s Place does not participate in the sticker program in anyway.What to do when a customer redeems a full card:In stead of pushing the butt ons for the drink asked for on the cash register, just press Coffee Card If the customer is not buying any thing else, just ring up the $0.00 as cash If the customer is buying something else, continue the rest of the transaction normally. The used coffee card should then be voided To void a card properly, use a sharpie to draw a line through each row of stickers, write VOID across the top; on the back, write the locations name (Rotunda, Vista, Overpass, Mercer, or Court), the date (mm/dd/yy is best), and your first nameLocationDateFirst NameCups, Shots, and PumpsCup SizeShotsTullys/StarbucksPumpsTullys/StarbucksAmericano ShotsShort(8oz)1/11/21Tall (12oz)1/12/32Grande(16oz)2/23/43Steaminq Milks1) Find a container of the milk needed2) Grab fresh, un-steamed milk.3) Pour the amount of milk needed into a clean milk-steaming container If you dont know how much to pour, measure using the cup before anything is in it.4) Place a clean thermometer into the milk-steaming container(Not applicable to the espresso machines that read temperatures)5) Place the steamer wand into the milk-steaming container so it touches the bottom of the container 6) Turn the milk steamer on.7) Raise the steamer wand up just far enough out of the milks surface as to cause a hissing sound8) After 10 sec on ds, lower the wand back dow n to the bottom of the con tainer 9) Turn off the steamer once the milk has reached the required temperature10) Take the steamer wand out of the container.11) Clean the espresso wand with the rag on-top of the espresso machine12) Turn on the steamer for a moment with the steamer wand pointed down. Make sure the steaming wand is pointed down!13) Firmly pat the milk container against the counter14) Pour the required amount of steamed milk into the drink using a clean spoon to hold back the foam15) Pour the required amount of foam into the drink using the spoon to pull it forward, out, and into the drink16) Place the spoon back into its container17) Rinse out the milk-steaming containerDrinksAmerica no (Hot):Double cup the drink because the water is too hot for one cup Pour water in first When pouring in the water, keep in mind how much room is needed for the shots and whether or not the customer would like room. Run the shots on-top of the water If the person would like room, leave about l/8th of the cup unfilled If the person would not like room, fill the cup up to where there is a just little space to help prevent spilling.America no (Iced):Fill the iced cup to the top with ice. Run the shots over the ice. Pour in cold water When pouring the water, keep in mind whether or not the costumer would like room. If the person would like room, leave about l/8th of the cup unfilled If the person would not like room, fill the cup up to where there is a just little space to help prevent spillingCaramel Macchiato (Hot):Pump in the amount of vanilla syrup needed Steam and pour in milk When pouring the milk, keep in mind how much room is needed for the shots and caramel sauce Run the shots over the milk in the cup Squeeze caramel sauce over the top left and right a few times, forward and backward a few times, and down the center If the customer would like the drink stirred, stir the drink up.Caramel Macchiato (Iced):Pump in the amount of vanilla syrup needed Pour in cold milk When pouring the milk, keep in mind how much room is needed for the shots, ice, and caramel sauce Run shots over the milk in the cup Put in ice with some room left for caramel sauce Squeeze caramel sauce over the top left and right a few times, forward and backward a few times, and down the center If the customer would like the drink stirred, stir the drink up.Cappucci no:Run shots into cup Steam the milk while shots are running When steaming the milk for a cappuccino, aerate the milk more When steaming the milk/foam, keep in mind whether the cappuccino is dry or wet. A wet cappuccino should have the steamer wand out of the milk for Ion ger than 10 seconds, and a dry cappuccino for much Ion ger tha n 10 sec onds. Pour the milk then foam over the shots in the cup A dry cappuccino is all foam A normal cappuccino will have a little steamed milk, then the rest foam A wet cappuccino will have some more steamed milk, then the rest foamChai Tea Latte (Hot):Mix the amount of drink needed by pouring half the amount with chai and half with the required milk Steam the chai. Pour the chai into the cup, holding back the foam Top with a light amount of foamChai Tea Latte (Iced)Pour required milk into cup just over l/3rd of the way. Pour chai into the cup leaving room for ice. Top off with ice.Drip (Hot)Pour or pump drip into the cup If the person would like room, leave about l/8th of the cup unfilled If the person would not like room, fill the cup up to where there is a just little space to help prevent spilling.Drip (Iced)Fill the cup with ice. Pour the iced coffee (NOT hot coffee) over the ice. If the person would like room, leave about l/8th of the cup unfilled If the person would not like room, fill the cup up to where there is a just little space to help prevent spilling.Espresso (Hot)Ask the customer is he/she would like the espresso in the espresso cup or in a short cup Run the shots into the cupEspresso (Iced)Fill small water cup with ice Run the shots over the ice in the cupHot ChocolatePump chocolate into the cup Pump vanilla syrup into the cup (one, one# two, and two pumps for short, tall, grande, and venti sizes, respectably) Steam the required milk Pour the milk into the cup Stir the drink well. Add whip cream on top if requestedItalian SodaPump 5 pumps of syrup into the cup for a tall size and pump 7 pumps for a grande size Pour seltzer water into the cup 2/3rd of the way up. Pour in required dairy (usually half and half) leaving room for ice. Top off with ice. Add whip cream on top if requestedLatte (Hot)Steam the required milk Run the shots into the cup Pour the milk into the cup with some room for foam (about l/8th of the cup) Pour the foam on topLatte (Iced)Pour required milk into the cup leaving room for the shots and ice Run the shots into the cold milk in the cup Top off with ice.MacchiatoAsk the customer is he/she would like the espresso in the espresso cup or in a short cup Steam a small amount of the required milk Run the shots into the cup Spoon a dollop of milk foam on top of the shotsMocha/White Mocha (Hot)Pump mocha/white mocha into the cup Steam the required milk Run the shots over the chocolate in the cup Stir the chocolate and espresso together Pour milk/foam over the chocolate/espresso mix. Stir the drink together. Add whip cream on top if requestedPage | 8Mocha/White Mocha (Iced)Pour required milk into the cup leaving room for the shots and ice. Pump the chocolate into a shot glass (two may be needed for larger sizes) Run shots into the same shot glass (or glasses) Stir the chocolate/espresso mix Pour the chocolate/espresso mix into the milk Top off with ice Add whip cream on top if requestedSteamerPump the required syrup into the cup Steam the required milk Pour milk into the cup with some room for foam Pour the foam on topThere are many more drinks out there and costumers may have their owndont know how tonot listed above, theprobably be able toit.kind as well. If you make a drink that is costumer will tell you how to makew110