国开学习网管理英语4 作业答案

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管理英语4 答案Unit1 test一、选择填空题(每题10分,共5题)题目1 We could let some of the staff work from home._? Thats a good idea.正确答案是:What do you think of it题目2 Is it possible for you to work out the plan tonight?_正确答案是:I think so.题目3_ his anger the employees called him Mr。 Thunder, but they loved him.正确答案是:Due to题目4It is through enthusiasm and quiet intensity _ we transform creativity and vision into the technologies.正确答案是:that题目5_ CEOs spend planning, the more profitable their companies are.正确答案是:The more time题目6 This project is too big for me to finish on time。_.正确答案是:Ill give you a hand题目7 I think things have been a bit difficult for us the last couple of months。_. Weve been working hard, but still getting behind。正确答案是:Youre right题目8The Human Resource Managing Department at Honda is given specific instructions _ employ the best possible workers。正确答案是:on how to题目9 AT&T found that employees with better planning and decisionmaking skills were _ to be promoted into management jobs.正确答案是:more likely题目10_ managers spend most of their time in faceto-face contact with others, but they spend much of it obtaining and sharing information。正确答案是:Not only do题目11Supervisors should _ their employees in two-way communication so that understanding takes place。正确答案是:engage题目12 Could you give us a speech on management functions some day this week?_.正确答案是:Id love to, but Im busy this week题目13The responsibilities in handbook _ that managers have to be concerned with efficiency and effectiveness in the work process.正确答案是:indicate题目14The demands and requirements placed on the CEO of Sony are different from _ on the manager of your local Wendys restaurant。正确答案是:those二、阅读理解:根据文章内容,判断正误(共50分)。Who Killed Nokia?Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didnt see the disruptive iPhone coming。操作提示:正确选T,错误选F.1. Nokia lost the smartphone battle because its technology is not as good as that of Apple. F2. Nokias middle managers were frank to tell the truth, but the top ones didnt listen to them.F3. Nokias top managers were too moody to hear anything good but harsh。 T4. Middle managers in Nokia delivered results more than they promised earlier。 F5. Nokias top managers should have had better conversation techniques to encourage internal coordination and truth. T窗体顶端窗体底端二、听力理解:听录音,选择最佳答案(共50分)。1. What kind of role is Melinda taking on for her job? C A。 HR manager。 B。 Project manager。 C。 Project coordinator.2。 How long will Melinda be trained for her new role? B A。 One month。 B。 Half a month。 C。 One year.3。 How often should Melinda report to the board on the progress of the project? A A. Once a month。 B。 Twice a month. C。 Once a week。4。 What kind of contract can Melinda sign with outside contractors? B A. Permanent worker contract。 B. Standard temporary-worker contract. C。 Standard industry contract.5。 Which one does NOT belong to Melindas responsibilities? A A. Formulate the industry standard of payment。 B. Manage and coordinate her project team。 C. Report the project progress to the board.Unit2 test一、选择填空题(每题10分,共5题)题目1How did your meeting go yesterday?- _actually, it was really frustrating.正确答案是:Not so good题目2_identify the problems that have been occurring?Well, as you know, the problems we had with Gary caused a lot of friction among the team.正确答案是:Are you able to题目3When the message finally reached the Command Center, it _ “mutated to become “Send three and four-pence, were going to a dance。”正确答案是:had题目4I think the primary _factor is theres been so much absence lately. 正确答案是:contributing题目5In todays environment, _ people are often burned out, its important for employees to have a personal connection with you and the work you believe in。正确答案是:where题目6How can you explain the latest situation?_,I know it is all my fault。正确答案是:Sorry题目7Effective leaders distill complex thoughts and strategies into simple, memorable terms _ colleagues and customers can grasp and act upon。正确答案是:that题目8Hes left now, but productivity hasnt _that much。正确答案是:picked up题目9Every time I tried to say something, he would _ to something else.正确答案是:move on题目10 If you cant say what youve come to say at the meeting, whats the point?_,but I think you might need to change your approach somewhat.正确答案是:I can see that题目11Who was _ the meeting?正确答案是:chairing题目12If demand is rising but the firm _ from communication failure, then stocks will fall and there will be understaffing.正确答案是:is suffering题目13Creativity, especially _ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips. 正确答案是:that题目14 Will you go on a picnic with us tomorrow?_。正确答案是:Im afraid I have no idea题目15What you need to do is to keep things short and sweet, just the _.正确答案是:highlight二、阅读理解:根据文章内容,完成选择题(共50分)。Communication FailureThe meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication。操作提示:通过题目后的下拉选项框选择正确答案。1。 Confirming reception of the sent messages means C A. the messages are sent to right receivers B. the messages are correctly understood C。 the messages are correctly understood by right receivers2。 In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? A A。 Conceiving. B. Sending。 C。 Receiving。3。 What is Chinese whispers? B A。 Who whispers in Chinese。 B。 A game to pass message around in a whisper. C。 Chinese people who dont normally talk very loudly。4。 Allocative failure does NOT happen when A A. the right information goes to the right place B。 a company gathers false information C。 the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure? C A。 Decreasing creativity across departments. B. Inadequate communication between departments。 C. Increasing customer complaints.反馈答案:1。 C 2。 A 3. B 4。 A 5. C阅读理解:根据文章内容,判断正误(共50分).Habits of Highly Effective Communicators操作提示:正确选T,错误选F.1. Communication and leadership dont always go hand in hand.回答正确2. The say-do gap happens when people misunderstand their leaders intention。回答正确3。 Using technical jargon makes a leader convincing.回答正确4. Communicating sincerely is always the best。回答正确5。 Observation is as important as communication when you want to know what people really think.回答正确反馈答案:1. F 2。 F 3。 F 4. T 5。 TUnit3 test一、选择填空题(每题10分,共5题)题目1 I am sorry for what I have said to you._正确答案是:Dont think any more about it。题目2_ Id like to have this film developed.正确答案是:May I help you?题目3 In high school, I am equally comfortable_as a member of a team and independently。正确答案是:working题目4I believe that I have a lot to contribute _ a team environment, and am comfortable in both leadership and player roles。正确答案是:to题目5 How do you get your members to _ as a team?正确答案是:pull together题目6 Will you help me arrange a meeting with Mr. Brown, please?-_正确答案是:Sorry I cant. I have to finish my project right now。题目7Regular and concrete feedback is important _ who is not performing up to her potential。正确答案是:when dealing with a worker题目8 What are your teammates like?_正确答案是:They are all warmhearted and helpful。题目9The majority of these team challenges _ anywhere。正确答案是:can be delivered题目10Team members are _ as unique people with irreplaceable experiences, points of view, and knowledge to contribute。正确答案是:viewed题目11 Could I borrow your iPad for a few hours?_正确答案是:Sure, here you are。 Enjoy your time.题目12If I take the time to talk with my manager at the beginning of a project, we _ off to a great start on the same page。正确答案是:can get题目13 I like to think _。 I am always the one finding new ways to a situation or challenge。正确答案是:outside of the box题目14The team creates an environment _ people are comfortable in communicating, advocating positions, and taking action.正确答案是:in which题目15I have been very lucky to have had _ managers during my career so far.正确答案是:terrific二、阅读理解:根据文章内容,完成选择题(共50分)。A Teamwork GameA team of about 35 employees had come together for a team building event。 They were a young, bright and enthusiastic team. However,操作提示:通过题目后的下拉选项框选择正确答案.1。 This team building event was aimed at 回答正确 A. helping these young, bright and enthusiastic employees become more concentrated on their work B. making the team members know how to share information or solutions and cooperate with each other C. building up team morale2。 This event was held in 回答正确 A。 a self-service restaurant B。 a coffee shop C. a classroom3。 About how many team members were out of the second round of the activity?回答正确 A。 30。 B。 35. C. 5.4。 Which statement below is correct?回答正确 A。 In the second round, every one of the team had found their balloons after 15 minutes. B。 In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room。 C。 In the third round, everybody had their own balloon with help from others within 2 minutes.5。 What was the event going to teach these employees?回答正确 A。 Sharing and cooperating with other team members is more efficient when they are working together. B。 Focusing solely on employees own pursuits is not allowed in workplace。 C。 Failure of teamwork is caused by individual.反馈答案:1。 B 2. A 3. C 4。 C 5。 A阅读理解:根据文章内容,判断正误(共50分).Tips for Team Building操作提示:正确选T,错误选F。1. Team building event is traditionally related to playing games at resort。回答正确2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.回答正确3. “Retreat in the first paragraph means withdrawal of troops after a defeat。回答正确4。 Ice breaking motivates team members compete with each other。回答正确5. A good teamwork culture enables individuals make more efforts together。回答正确反馈答案:1。T 2。F 3。F 4.F 5。TUnit 4 test一、选择填空题(每题10分,共5题)题目1- _ You might as well write a thanks-note.正确答案是:Could you suggest some ways of the rewards?题目2- Do you mind if I use vouchers to spend in a restaurant?- _正确答案是:Not at all. Go ahead.题目3An appreciated gift and the gesture of providing it will _ your coworkers day.正确答案是:light up题目4 Selfesteem needs might include the _ from a workplace。正确答案是:rewards题目5Fiftyfive per cent of the respondents said that praise and attention from their supervisor would make them feel _ the company cared about them and their wellbeing。正确答案是:as if题目6 Youd better not push yourself too hard. You can ask the team and listen. _正确答案是:You are right。题目7An appreciated gift and the gesture of providing it will _ your coworkers day.正确答案是:light up题目8All the team members tried their best。 We lost the game, _。正确答案是:however题目9I think a big part of it is _ we know how to have fun on the job。正确答案是:that题目10Can I get you a couple of tea?-_。正确答案是:Thats very nice of you题目11The leader _ at creating opportunities to provide rewards, recognition and thanks to his or her staff。正确答案是:excels题目12Learning new things has always been a great _ for me.正确答案是:motivator题目13_ the job, employers dont want to hire people who are difficult to get along with。正确答案是:Regardless of题目14_ clearly communicate with and actively listen to employees is essential to improve their performance。正确答案是:Being able to题目15Companies are _ interested in your soft skills _ they are in your hard skills。正确答案是:asas题目16 Wow! This is a fantastic project! Ive never known youre so creative。- _正确答案是:Thanks for your compliments.二、阅读理解:根据文章内容,完成选择题(共50分)。How Google Continues to Keep Employees HappyWorking for Google is a dream of many, not just because of what this company has achieved in the last 15 years, but because of its enviable work culture。 操作提示:通过题目后的下拉选项框选择正确答案。反馈答案:1. B 2。 A 3. A 4。 B 5. C1. How would you describe Google?回答正确 A. Mediumsized international company B。 Large global enterprises C。 Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答正确 A. Promoting the employee who has more influence on Google the higher job position。 B。 Shuttling the employees between home and office. C。 Offering entertaining equipment in workplace。3. Who founded Google?回答正确 A。 Larry Page and Sergey Brin B。 Karen May C。 Sergey Brin4。 If you are a normal employee of Google, what could you do EXCEPT?回答正确 A。 Know all information of Google and discuss questions with your leaders。 B. Only work for the project you choose。 C。 Play bowling with your colleagues and get away from mundane errands.5. What is Googles secret to success?回答正确 A。 Innovating hitech products. B. Paying high salary to the employees and practicing strict management. C. Valuing the happiness of its employees as much as innovating good products.听力理解:听录音,判断正误(共50分).操作提示:正确选“T”,错误选“F”。1。 Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.回答正确2. Brad from human resources supports Scotts idea。回答正确3。 Carlotta is the manager of HRD。回答正确4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things。回答正确5。 The prizewinner cannot choose the prize that costs more than $500. 7。 The prizewinner can only have material awards and no day off。回答正确反馈答案:1。F 2.T 3.F 4.F 5.TUnit 5 test一、选择填空题(每题10分,共5题)题目1 Do you know where I can repair my motorcar?- _正确答案是:Around the street corner。题目2 I think I have made a great mistake。 _正确答案是:I dont think so. Its not your fault。题目3Without his assistance, I _ the research last month。正确答案是:would not have completed题目4Please ask the solicitor what his _ would be to take the case to court.正确答案是:fee题目5Good work _ good pay。正确答案是:deserves题目6 Over-the-top? You mean _正确答案是:Well, sometimes your coworkers feel that you are too loud.题目7At a rough _, we will take another four weeks to finish this plan。正确答案是:estimate题目8Linda walked at the head, _ by her colleagues。正确答案是:followed题目9A childs character is greatly influenced by his home _。正确答案是:environment题目10- Havent seen you for ages。 What are you busy doing now? _正确答案是:I am working part time in a bookstore.题目11They have come to the conclusion _ this winter will be even colder than before.正确答案是:that题目12My leather shoes cost me _ the last pairs I bought.正确答案是:three times as much as题目13The workmen want to _ the number of working hours and to increase pay.正确答案是:decrease题目14Wendy suggests that we _ tomorrow.正确答案是:should go题目15 Why didnt you come to my birthday party yesterday? _正确答案是:Sorry, but my wife had a car accident.二、阅读理解:根据文章内容,完成选择题(共50分)。How to Handle a Bad Performance Review操作提示:通过题目后的下拉选项框选择正确答案。1. What should you do when you are given a bad performance review?回答正确 A。 Argue with your boss. B. Make immediate remarks。 C. Stay calm and listen carefully。2。 What should you do after you are given a bad performance review?回答正确 A。 Quit your job immediately。 B。 Insist on making comments。 C。 Learn from the review。3. What should you do if you do not agree with the bad performance review?回答正确 A. Tell the boss directly that you do not agree with the review. B。 Make a written statement on your own behalf if it is allowed. C。 Do not express your different understanding in a written statement.4. How do you improve a bad performance review?回答正确 A. Understand the established performance standards。 B. Learn more about what the employee wants or expects。 C。 Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review?回答正确 A。 Because it helps the employee to get promoted immediately. B。 Because it encourages and motivates the worker to do better。 C。 Because it prevents the employee from professional growth.反馈答案:1. C 2. C 3. B 4. A 5. B阅读理解:根据文章内容,判断正误(共50分)。Performance Management and Performance Appraisal操作提示:正确选T,错误选F.1。 Performance management is a very important part of any quality human resource system。2. The aim of performance management is to punish the unqualified employees.3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example。4. Every enterprise can expect high performance from each employee。5. “Performance management” is also called “performance appraisal”。反馈答案:1.T 2。F 3.T 4.F 5。FUnit6 test一、选择填空题(每题10分,共5题)题目1 If you dont believe in yourself, no one else will. _。 Confidence is really important.正确答案是:I couldnt agree more题目2Im going to Beijing for a few days. _. I wish I could go with you。正确答案是:I really envy you题目3All _ glitters (闪闪发光) is not gold.正确答案是:that题目4They depend on each other to survive. In other words, they are _ for survival.正确答案是:interdependent题目5Redundancy happens when employees need to _ their workforce。 And as a result, someone gets dismissed from work。正确答案是:reduce题目6- Dont worry, Mum。 The doctor said it was only a common cold。 _ ! Ill tell Dad theres nothing serious.正确答案是:What a relief题目7By the end of the year, the sales plan for the next year_。正确答案是:will have been made题目8To build the reservoir(水库), thousands of people have to be_ 。 正确答案是:relocated题目9_the deepening of Chinas economic reforms, there is greater cooperation and interdependence between the private and the public sector。正确答案是:With题目10 Can I have three days off next week, Mr。 Smith? _。 I can manage without you。正确答案是:Of course题目11There is no _ the fact that he is the best student in the class.正确答案是:denying题目12- Which of these hats do you want? _ 。 Either will do。正确答案是:I dont mind题目13On hearing the news of _ the major exam again, the girl burst into tears.正确答案是:her having failed题目14He ordered that nothing _ until the police arrived。正确答案是:should be touched题目15She is very adaptive and soon adapted _ to the campus life.正确答案是:to二、阅读理解:根据文章内容,判断正误(共50分)。Jack Welch Leading Organizational Change at GEWhen Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a ver
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