8D报告[共2页]

8D-Report/8D报报告告Reference No.:Intermediate report date:8D编号：中间报告：Concession No.:Final report date:回用/让步放行编号：最终报告：Header data/表表头头信信息息Complaint Date:Product:投诉日期：2011/4/20产品型号：前橡胶减震8D-Title:8D主题：橡胶部分出现裂口Warranty Decision:Manufacturing plant:质保决定：制造工厂：河北旭龙公司Customer:Customer Material No.:客户：北方凌云客户物料编号：Complaint type/mode:Serial No.:投诉类型/方式电子邮件系列号：Supplier No.:供应商编号：Supplier name:Issuer:供应商名称：发布者：Contact Person at Customer:Telephone:客户联系人：电话：Business Address:Telefax:通讯地址：传真：Email:电子邮件：Telephone:电话：Business Address:Telefax:通讯地址：传真：Email:电子邮件：Contact Person at Supplier:Telephone:供应商联系人：电话：Business Address:Telefax:通讯地址：传真：Email:电子邮件：D1Problem Solving Team/解解决决问问题题工工作作组组Sponsor:监管人：张健Surname/姓Lastname/名Teamleader/组长E-Mail-Address/电子邮件地址：Team:xulongjsb组员：Externals:外部人员：D2Problem Description/问问题题描描述述Customer Complaint:客户投诉内容：前橡胶减震橡胶部分出现裂口Manufacturer Descr:生产者描述：Failure Type:故障类型：生产型故障Failure Location:故障位置：橡胶与骨架连接部分Manufacturing Date:Quantity of complaint products:End date of D2:生产日期：客户投诉的产品数量：D2结束日期：D3Containment action(s)/临临时时措措施施(围围堵堵行行动动)检查现有库存产品Responsible:introduced on:effective from:负责人：张健引进日期：生效日期：Agreement of the customer with process or product-changing immediate measures at:Responsible:客户同意有关过程改变或产品改变的临时措施的日期：负责人：Editor:BR/QMM1FR 08958-1Page 1/4D4Root Cause Analysis/根根本本原原因因分分析析：Failure Cause/Causing Process:故故障障原原因因/原原因因分分析析过过程程：在硫化过程中由于模具底部温度过高，用胶量过大，使部分产品出现橡胶与骨架粘接部分烧边现象，Root cause(s)(RC)and verification of effectiveness:why could the failure occur?根根本本原原因因(RC)及及其其有有效效性性验验证证：为为什什么么故故障障会会发发生生？在硫化过程中由于模具底部温度过高，用胶量过大。Responsible:completed on:负责人：张健完成日期：2011/4/21Root cause(s)(RC)and verification of effectiveness:why has the failure not been detected?根根本本原原因因(RC)及及其其有有效效性性验验证证：为为什什么么故故障障没没有有被被发发现现？没有设置此处的检验点Responsible:completed on:负责人田连海完成日期：2011/4/21Expected effects/Risk assessment(Probability)/风风险险评评估估:Production period affected from:to:Responsible:completed on:受到影响的生产周期：直到：负责人：完成日期：Expected quantity of further failure at produced parts:Pot.failure qty:intern:0 km:Field:估计此后生产出的该种故障产品/零件数量：0潜在故障数量：内部：0现场：0D5Potential corrective actions and proof of effectiveness/潜潜在在的的纠纠正正措措施施和和有有效效性性的的证证实实：将厂内现有产品逐一检验，避免再有此类现象发生，增加此种检验点Responsible:completed on:负责人：田连海完成日期：2011/4/21D6Introduction of corrective actions and tracking of effectiveness/实实施施纠纠正正措措施施并并追追踪踪其其有有效效性性：Introduced corrective action(s)/实实施施的的纠纠正正措措施施:已经将现有的库存产品进行了逐一检验。在检验规程中已经增加相应检验项目Responsible:planned introduction on:introduced on:effective from:负责人：张健计划引进日期：2011/4/21引进日期：2011/4/21生效日期：2011/4/21Customer agreement at:by:客户认可：通过：Tracking of effectiveness of the introduced corrective action(s)/实实施施的的纠纠正正措措施施的的有有效效性性跟跟踪踪：已经将现有的库存产品进行了逐一检验。在检验规程中已经增加相应检验项目Responsible:completed on:负责人：张健完成日期：2011/4/21Removal of containment action(s)/取取消消围围临临时时措措施施：Responsible:removed at:负责人：取消日期：D7Preventive action(s)of recurrence of the failure/避避免免故故障障再再次次发发生生的的预预防防措措施施：Update for QM-System(FMEA,Procedure-Instructions,PQP.)优优化化质质量量管管理理体体系系(FMEA,程程序序指指导导,PQP.)Responsible:due date:completed on:负责人：要求完成日期：实际完成日期：Adoption of Poss.Corrective Action(s)for other Processes,Products,Sites:可可以以应应用用到到其其他他过过程程、其其他他产产品品、其其他他场场所所的的纠纠正正措措施施：Could the failure concern other processes,products or sites?此故障跟其他过程、产品或场所有关吗？If yes:Which departments do you inform(e.g.FMEA,Lessons-Learned Coordinators)?如果是：要通知哪些部门(例如：FMEA和学习教训的协调员)?8D-Report/8D报报告告Reference No.:Intermediate report date:8D编号：中间报告：Concession No.:Final report date:回用/让步放行编号：最终报告：Editor:BR/QMM1FR 08958-1Page 2/4If no:Why dont you expect other processes,products or sites to be concerned?如果不是：为什么你认为与其他过程、产品或场所无关？Responsible:due date:completed on:负责人：要求完成日期：实际完成日期：8D-Report/8D报报告告Reference No.:Intermediate report date:8D编号：中间报告：Concession No.:Final report date:回用/让步放行编号：最终报告：Editor:BR/QMM1FR 08958-1Page 3/4D8Final Meeting/最最终终会会议议Surname姓Lastname名E-Mail-Address/电子邮件：Participant:参加人员：accomplished at:会议地点：Results:结果：Signatures/签名:P/QMM:Name:Date:Signature:工厂质量部经理名字：日期：签名：Sponsor:Name:Date:Signature:监管人:名字：日期：签名：8D-Report/8D报报告告Reference No.:Intermediate report date:8D编号：中间报告：Concession No.:Final report date:回用/让步放行编号：最终报告：Editor:BR/QMM1FR 08958-1Page 4/4