QS_9000_培训资料

Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,#,QS 9000Training Materials,IceBreaker,Form small groups,Introduction,Fieldofstudy,Careerpath,What youexpecttoget fromtraining,Select,Speaker,Toeffectivelysummarizeinformationpresented about every group member,Secretary,Torecordindividualresponses,Quality Perspective,What is yourdefinition,/,/perceptionofquality?,Accordingtothe oralice breakerpresentationsandnotetakinghow would youdefineits quality,.,.,Were yourexpectations met?Why?Whynot?,What aresome of yoursuggestionsfor improvement(documentation andpresentation,),)?,Quotes,“I think companieswill be moreselective on whothey areplacing their business with,.,.If yourcompanyisperforming betterquality-wiseand reject-wise,then Ithinkitisgoingtobethe companythatisconsidered fora contract.”,TerryMartin,QualityManager,PlasticSourceInc.,(,(ElPaso,TX,),),The supplier shall havesystemsinplacetoensuremanagementofappropriateactivities duringconcept development throughproduction.,”,”,QS9000,paragraph4.1.2,.,.4OrganizationalInterfaces,QS9000 Training Outline,Introduction,Purpose,ISO9000,Background,Requirements,Real World Examples,InteractiveExercise,Conclusion,SuggestedReadings,References,QS9000 Purpose,Improvingrelationshipstoimprove quality,“The goalofdevelopingyour suppliersisbasedontheneedtoprovide highqualitytothecustomer,.,.”,Enhance qualitysystemsforsuppliers,Eliminateredundant requirements,Reducecosts,QS9000 Purpose,(continued),Fundamentally differentfrom ISO9000.,Designedtohelp supplierstoautomakers provideevidenceofstandardized processesfordealingwith customers.,Majorautomobile manufacturerssetupteamswithsupplierstohelpindevelopment.,What is ISO9000?,Advantages,Organizationfor InternationalStandards,Europeanstandardsfor quality,Standardsare broad andvaguetoadapttodifferentcultures,Does NOTprovide frameworkfororganizationalimprovementand change,Companiesdocumentqualitysystems in manualstofacilitatetradethrough supplier conformance,Success hascreated variousotherstandards suchasQS9000,What is ISO9000?,(continued),Disadvantages,Notall countriesacceptISO registrars,Mainlyfor exportingfirms,Barrier to trade,Time consuming,Costly,Difficultfor small firms to afford,Discouragesfree thinking andemployeeempowerment,Background Information,What is themeaning of QS-9000,?,?,Quality SystemRequirements,Commonsupplierqualitystandard,(,(Big Three):,ChryslerCorporation,Ford Motor Company,General MotorsCorporation,Applies to suppliersof:,production materials,production andservice parts,heat treating,paintingandplating,otherfinishingservices,Does NOTapplytoallsuppliers of BigThree,Background Information,(continued),TE-9000,Tooling andEquipmentSupplement,InternalshorthandassupplementtoQS9000,WorldwideCommitment,Releasedthroughout North America,severalcountries of South America,Europe,Australia andAsia,Compliance auditsbyqualifiedISO 9001registrars:,Internal,Customer,(,(second-party),Third-party,QS9000 Requirements,Management responsibility,“definingand documenting itspoliciesforqualityalongwith itsobjectives anditslevelofcommitment.Clearlinesofauthority aredrawn,assigning responsibility formanaging,performingandverifying allwork affectingquality.”,Training,“should be viewedasa strategicimperative forallofasuppliers personnel.Asupplierfirm musthavedocumented proceduresfor assessingtrainingneedsandfor training allpersonnelwho might impacta company,squality.Records of pasttrainingmustalso be kept,.,.”,QS9000 Requirements,(continued),Management responsibility,Quality system,Contractreview,Designcontrol,Documentanddatacontrol,Purchasing,Control of customer-supplied product,Product identification andtraceability,Process control,Inspection andtesting,Control of inspection,measuringandtestequipment,Inspection andtest status,Control of nonconformingproduct,Corrective andpreventive action,Handling,storage,packaging,preservationand delivery,Control of qualityrecords,Internalquality audits,Training,Servicing,Statisticaltechniques,QS9000 Requirements,(continued),Management Responsibility,Quality policy,Organization,Resources,Management representative,Organizationalinterface,Businessplan,Analysisanduse of company,-,-leveldata,Customersatisfaction,DesignControlRequirements,General Information,Designand development planning,Requiredskills,Organizational,technical interfaces,Designinput,Designoutput,Designreview,Designverification,Designvalidation,Designchanges,Quality SystemRequirements,General,Quality systemprocedures,Quality planning,Special characteristics,Useofcross,-,-functionalteams,Feasibilityreviews,Thecontrolplan,Name somecommon requirement processes,Commonprocesses,Documentation,Testing,Implementation,Processesusedtoenhance supplier qualitysystems,eliminate redundantrequirementsand reducecosts.,What aresome supplychainpriorities?,SupplyChainPrioritiesbyauto assemblers,directsuppliersand indirect suppliersorderofimportance.,Consistency,Reliability,Relationship,Technologica