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,*,Consulting,Marketing,Contents,Flash,Design,Coding,CTI,UMS,Mailing,Server,D/B,Creative,Interaction,System,ebiz,Integration,Strategy,Sopping,eCRM,IRM,VOC/,RMS,e-,Learning,Interactive Full Service,ebiz,eSolution,eBiz Sector&Solution,eSolution,LIFE,System,INFORMATION,COMMUNICATION,Techno,Village,/,/,/,/,/,/,/,/,/,Mail+SMS+Fax+,DB,/,eBiz Total Service,eBiz,Strategy,eBiz,Operation,eBiz,Consulting,Planning,Contents,Solution,Marketing,eBusiness Integrator,eBiz,Building,eBiz,total service,eBusiness Transformation,Supplier,Supplier,Supplier,stockholder,Employees,On-line,Off-line,SCM,ERP,IPS,eCompany,EIP/KMS/GW,IRM/RMS/PRM,WebSite,CRM/CP,Partners,PACS,ERP,CRM,EIP,Mailing,B2Emall,Integration,Developers,Web Service,Enterprise,Solution,Business Fields:,SI Development&Solutions,eCompany,SCM/IPS,DW/CRM,Customer,Stockholder,Supplier,eCompany,IRM/RIS,GW/KMS,ERP/EIP,Data,Integration,Enterprise CRM,eCRM,Data Warehousing/Integration,Web LogData,Data Base,TransactionData,Customer,Profile,SM MU,SI MU,NI MU,R&D MU,eBiz,Total Service,eBiz Total Service,E-Mail,EDMS,GW,KMS,2,(,),ERP,1,(,),CRM,SCM,E-Planning,Office Management System,SCM,CRM,e-Supply chain Management,e-Customer Relationship Management,E-biz transformation,System,-,-,-,-Supply Chain,ERP/EIP,e-Business Perspective,eBiz Consulting,e-Marketing&Promotion,eCreative&Contents,eBiz SI&Solutions,eBiz Service Domain,eBiz,Total,Service,e-CRM function,e-Customer Relationship Management,e-CRM,e-CRM,Adaptation,Analysis,Data Gathering,eBiz Solution,analysis,_,e-CRM,/,46%,22%,19%,Source:Executive Issues Survey CEO Global Business Study,The Alexander Group,Incorporated,7%,6%,Summary,?,CEO,1,2,3,4,/,5,Restructuring,6,7,(Globalization),8,9,(Geopolitical),1,2,3,4,5,6,7,Restructuring,8,(Globalization),9,(Value-Added Supplier Relationships),1.,5.,4.,3.,2.,1.,(,),?,?,Site,?,Site,Site,(,),?,/,?,?,?,?,eCRM,e-CRM,2,1,2,3,90,:,60%,(,80 90%,),:,40%,2,3.,2.,4.,5.,6.,1.,2,(,),/,:100,/,:10,/,(,),-,:,5,Strategy,Contents,Solution,B,rand,A,B,rand,B,(,),Ebiz,B,rand,C,Summary,-,Integration Branding&Identity,Off-line,On-line Business,WCMS,e-CRM,1.7,(,),2.Web Solution,Off line Business,On line Business,Vision,Mission,Planning,1.,Summary,-,Supplier,Customer,eCompany,Partner,Stockholder,Employee,IPS,SCM,IRM,PRM,e-Marketing,GW+KMS,EDMS,Buy Side,Sell Side,ERP,EIP,e-Business Sector&Solutions,Customer,Partner,Shareholder,Employee,service,sell,production,supply,Material,e-Business Solutions,SCM,e-PMS,KMS/GW,EDMS,CRM/e-CRM,e-Marketplace,CMS,ERP,EIP,e-marketing,Website Strategy,Site E,Site B,Site H,Site F,Site A,Site G,E-biz Transformation,AS IS,TO BE,Site C,Site D,Strategy and Implementation,e-Shopping,Information,eBusiness,Business Function&Strategy,Himart,2.,.,?,Publish,Interact,Transact,Integrate,Customer Information Access,HSE Communication,Customer and Technical Support,Supplier Relationship Management,Electronic Order to Cash,Electronic Procurement,Supplier Bidding&Selection,Integrated Planning and Forecasting,Integrated Plant Management,:,e-Business,_,Fulfill Demand,Proposal,-Web Site,System,Value,2003,2004,2005,2006,/,e-Branding,B2B/B2E,Web,(EIP,),personalization(e-CRM/DM),E-Biz,1,2,3,Branding&Identity(Web CI),Business,/,(Site Concept,),System&Solutions,Web Site,2003,2004,EIP,e-Biz SI,Web SI,Web,2005,eBiz Planning,eBiz Integration,e-Package/Solution,e-learning Solution,e-Total Marketing,Web Identity,Web Contents,Web Promotion,Web Applications,Web SI,Planning,Web System Integration,SMS/eFax/Mailing,eCRM/IRM/CMS,e-Marketing(PRM),Web SI&eSolution,e-biz Total Solution,eBiz Value,eBiz Transformation,e-Business,Convergence,Industry Transformation,Value ChainIntegration,Channel,Enhancement,Development,Implementation,Evaluation,Design,Analysis,:PwC,eBiz Transformation,Solution Development,30%,60%,30%,60%,Customer,Customer,Supplier,Supplier,Loyalty,System Integration,eCRM,IRM,PRM,Solution Development,eOffice,eConsulting,eVenture,eSolution,eCompany,Business Domain,eBiz Strategy Consulting.,eBiz Management Consulting,eBiz Restructure Consulting,eCRM(Web call center),eCommunity,eFAX(Dial Fax),eIRM,WCMS,Real estate portal,Network swap service,Internet Fax,Tour portal,Internet broadcasting,Community portal,EDMS,GroupWare,Enterprise Knowledge,Internet Purchasing System,Application,Web DB Integration,Mobile Application,Customer Integrated,Home Page,System,Solution,e-branding,Web Style Guide,On-line Marketing,DB/Web Server,Multimedia Server,Wireless/Security,e-CRM,e-Marketing,WCMS.,e-Business Transformation,Marketing Innovation,Channel Innovation,eOffice Solution Planning,.,(,),/,.,.,45%,15%,5%,35%,.,KMS,EIS,EDMS,SCM,CRM,Non-formal Information,Enterprise Knowledge/Information Portal,EKP-EIP,Solution&Service-,SI Development&Solutions,GW,ERP,How convenient would it be,if we can view all the numerous information scattered on the internet,such as Intranet,GroupWare,(ERP),(CRM),(SCM)gathered in single screen?,eBiz Solution,eCRM,2003,2004,2002,SMS,CMS,PMS,EIP,ERP,SCM,Electronic,Decision,Making,E-mail,E-board,Schedule,Manageme
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