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单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,新课标人教版课件系列,高中英语,选修(模块）,7-,3.3,新课标人教版课件系列高中英语,1,Listening,and,speaking,Listening,2,2.Speaking&Writing,1.Reading&Discussing,(Page25-Page26),2.Speaking&Writing1.Readin,3,1.Reading&discussing,1.Reading&discussing,4,1.Before you listen,read,the,advertisement,Page 25;and discuss these questions.,(1)What can you experience on this tour?,(2)Would you like to go on this tour?What aspect of the tour would you like best?,1.Before you listen,read the,5,(3)When would you get a refund?,2.The dialogues between tourists and a tour guide take place after a whale watching tour.Before you listen,decide which aspects of the tour the tourists might think,(3)When would you get a refun,6,were,good(G)and the aspects they might complain about(B).Listen to the tape and check your answers.Then listen again and number the aspects in the order you hear about them.,(Ex 2,Page 25),were good(G)and the aspects,7,3.Listen again.When the tourist complained,what result did he/she want to get from the tour guide and what was the actual result?Complete the table for each dialogue.,(Ex3,Page 26),3.Listen again.When the tour,8,Dialogue 1,Im sorry but _ with the tour.,Well,it was _ outside My two kids _.,4.Listen to the expressions that each customer used to make his/her complaint.Complete the sentences.,(Page26),we werent very happy,so wet we couldnt go,are very disappointed,Dialogue 14.Listen to the exp,9,Dialogue 2,1)Yes,the whales were awesome but _.,2)Im sorry but _,I now have to make another airline booking and I have no idea whether therell be any seats available._.,Im feeling very annoyed,thats not good enough,Id like a full refund,Dialogue 2Im feeling very ann,10,Dialogue 3,Excuse me,the tour _,_ and wed _ please.,2)_ as were visitors to this area and were leaving tomorrow morning.,3)Well,actually,_.,husband and I had expected,like a refund,Im afraid thats no good for us,wed like a full refund,wasnt what my,Dialogue 3 husband and I had e,11,5.Listen to the first dialogue and fill in the missing words.Then read the lines aloud,paying special attention to stress and intonation.,(Page26),TOUR GUIDE:Im sorry but we _ _ the weather and you _ _ the whales.,cant,control,did,see,5.Listen to the first dialogu,12,ANGELA:Well,Im afraid thats not _,_.Id like to talk to the,manager.,TOUR GUIDE:Im sure that wont _,_ _ _.I know,hell _ with me.The,_ is that you _ _,whales.,good,enough,do,you,any,agree,fact,did,see,good,ANGELA:Well,Im afraid that,13,LISTENING TEXT,COMPLAINING ABOUT,A WHALE WATCHING TOUR,ANGELA:,Excuse me.,TOUR GUIDE:,Yes,how can I help you?,Dialogue 1,LISTENING TEXTCOMPLAINING ABOU,14,ANGELA:,Im sorry but we werent very happy with the tour.,TOUR GUIDE:,Oh,what was the problem?,ANGELA:,Well,it was so wet we couldnt go outside I know we heard the whales and saw them on the video camera and that was great,but we really wanted to stand outside and watch the whales from there.My two kids are very disappointed.,ANGELA:Im sorry but we weren,15,TOUR GUIDE:,Im sorry but we cant control the weather and you did see whales.,ANGELA:,Well,Im afraid thats not good,enough.Id like to talk to the,manager.,TOUR GUIDE:,Im sure that wont do you any good,I know hell agree with me.The fact is that you did see whales.(fade out),TOUR GUIDE:Im sorry but we c,16,TOUR GUIDE:,Goodbye,I hoped you enjoyed the tour,sir.,ANDREW:,Yes,the whales were awesome but Im feeling very annoyed.,TOUR GUIDE:,Really?(,in a surprised voice,),Dialogue 2,TOUR GUIDE:Goodbye,I hoped y,17,ANDREW:,Yes.You see,Ive missed my flight.If Id know the boat was going to be late back,I wouldnt have come.,TOUR GUIDE:,Yes,I understand,but we had a problem with the boat at the last minute that we needed to fix.,ANDREW:Yes.You see,Ive mis,18,The safety of our passengers is very important to us.So,Im afraid we couldnt avoid starting late.,ANDREW:,Yes,but you shouldve checked if there was anyone like me who needed to be back by midday.Anyway,Id like a refund,please.,The safety,19,TOUR GUIDE:,Well,I can refund half the fare.,ANDREW:,Im sorry but thats not good enough.I now have to make another airline booking and I have no idea whether therell be any seats available.Id like a full refund.,TOUR GUIDE:Well,I can refund,20,TOUR GUIDE:,Well,thats not up to me but Ill go and talk to the manager.,ANDREW:,Thanks.,MANAGER:,(music to indicate a few minutes passing)Mr Langton,Im terribly sorry that weve caused problems for you.,TOUR GUIDE:Well,thats not u,21,Of course,well give you a full refund.Just come into the office with me.,ANDREW:,Thank you.,Of course,22,Dialogue 3,SHARON:,Excuse me,the tour wasnt what my husband and I had expected and wed like a refund please.,TOUR GUIDE:,You werent satisfied with the tour?,Dialogue 3SHARON:Excuse me,t,23,SHARON:,Well,we really loved seeing the bird life and the dolphins and seals but we saw only one whale and that one was too far away to see properly.And we really came on the tour to see the whales.,SHARON:Well,we really loved,24,
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