Dell重要客户运作系统介绍

Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,1,重要客戶運作系統介紹,-,DELL,DellQuality System,The BasicsSteps,Relationship,Process,Performance,Improvement,DellQuality System,Supplier Quality,RELATIONSHIP,Supplier Quality,PROCESS,Supplier Quality,PERFORMANCE,Supplier Quality,IMPROVEMENT,Supplier Survey,Supplier Quality Standard(SQS),Quality Agreement,Quality SystemAudit(QSA),Process Audit,Quality Mgmt Plan/MQT,PPAP,New P-Plan&Scorecard,SafeLaunch,Yield/Line/Field Metrics,Daily,Weekly,Monthly Reports,QuarterlyQuality Review(QQR),Closed Loop CASystem,ContinuousImprovement Process(CIP),Business Relationship,Process Establishment&Qualification,Customer Experience,DriveChange,DELL,品質系統流,程,程,確定可以合,作,作,的供應商,提出品質期,望,望,商議品質意,責,責任,交換品質目,標,標,至生產地稽,核,核,設計審查&,預防,制定,品質管理計,劃,劃,安全,放行,(,量產),監控供應商,生,生產,線,生產線及,應用段,監控,客戶心聲評,價,價,商業評審(,每季),供應商評審,確定改善時,機,機,執行改善,對策,追蹤及預防,Basedon ISO 9001/9002,供應商評鑒,品質標準擬,定,定,品質系統稽,核,核,製程稽核,設定品質目,標,標,簽訂品質,協,協議,合格供應,商,商確定,(完整的稽,核,核包括將,近,近122,個,個問題),90-100%=Approved,70-89%=Conditionally,70%=Not approved,Dell,選擇供應,商,商流程,DELL,管理供應,商,商流程,SupplierManagementstarts aftersupplier selectionis completed,品質管理,計,計劃,新產品計,劃,劃及計分,卡,卡,生產性零,組,組件核准,製程稽核,安全放行,管理/監,控,控,品質成績,改善行動,工程變更,每季品質,評,評比,持續改善,DellSafe Launch,簡化模式,ImprovedQuality/ProcessOptimization,Controlled PilotandRamp,Qual,Build/Test,RFD,Pilot,Build/Test,FAI,Volume Ramp,FCS,RTS,FVS,QualTest,2,6,7,4,OEMSupplierQA,8,3,Check Point1:SupplierQAApproved,Check Point2 QualTest exit,Check Point3 QualBuild Completed,Check Point4 ReleasefromDevelopment(RFD),Check Point5 FAIcomplete,Check point6 Ready ToShip(RTS),Check point7 First customer ship(FCS),Check Point8 FullVolumeShipachieved(FVS),RFD,Release From Development,RTS,ReadyTo Ship,FAI,FirstArticleInspection(Pre-Ramp),FCS,FirstCustomerShip,FVS,Full Volume Ship,Duration,SeeRampPlan,1,5,DellSafe Launch,模式,CustomerExperience,Resultsof Success,Total Quality Process,Foundation and Enabler to Success,品質系統,設計品質,品質改善,製程預防,供應商及,早,早,介入,分包商管,理,理,供應商全,面,面的品質,CIP,IFIR,LRR,Yield,CIP,Continuous Improvement,Action thatDrives Success,Drive,Quality the Source,through.,Dell,Continuous Improvement,(CIP),Dell,工程變更,通,通知要求,Anysupplierchangestoform,fit,function,orappearance,任何影響,外,外形結構,，,，安裝，,功,功能，或,外,外觀的變,更,更須通知,OEMmustbenotifiedinwritingOEM,須被書面,通,通知到,Requirednumberof daysnotice should bedefinedintheQPM/MQT,應定義所,需,需的通知,天,天數,OEMSQEshould be the conduit for any supplier changes-notOEMmanufacturing or engineering,任何供應,商,商變更應,通,通過,OEMSQE,管道（非,OEM,制程或工,程,程）,OEMSQEworks with Supplierto ensure OEM isnotified ofsupplier changes,OEMSQE,應該對供,應,應商的變,更,更作掌控,並,並確保,OEM,被通知到,1.例外,產品被認,可,可後，,DELL,對一些供,應,應商相對,於,於例外要,求,求，由採,購,購部寫特,採,採,申請、由,技,技術部批,準,準、由品,保,保部加以,文,文件化,2,.變更,2.1.,在,在沒有事,先,先得到,DELL,的書面批,準,準以前，,任,任何諸如,生,生產材料,、,、制程,制,制造地,的變更都,是,是不容許,的,的，無論,這,這些變更,是,是否影響,產,產品性能,規,規格。,2.2.,對,對於一些,主,主要和關,鍵,鍵性的變,更,更，供應,商,商應該通,知,知,DELL,的採購部,、,、工程部,，,，,以便客戶,的,的設計,team,至少在90天以前,開,開始介入,執,執行，因,為,為這些變,更,更可能影,響,響,產品的性能、品,質,質、可靠性、互,換,換性、或,ESD,靈敏度，這樣的,申,申請在沒有得,到,DELL,的書面批準前是,不,不容許的。並且,必,必須對,connector,重新進行信賴性,鑒,鑒定.,Dell ECN CONTROL,-選自,Dell,低功率連接器規,範,範,Dell,送樣段要求(,Dell PPAP),Dell Document,Dell Document Number,Purpose,Part Qualification Process,Cor.30.WWP.SQ.0014,Overview Document to DellQual Process:To determine if all Dell engineering design record and specification requirements are fully understood by the supplier and that the suppliers process has the potential to produce product meeting these requirements during actual production at the normal production rate,Submission Level,Dell,送樣段要求(,Dell PPAP),DefaultSubmission Levels,Dell,送樣段要求(,Dell PPAP),The End,