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企业应用整合,-,异构应用的业务流程自动化,遗留应用的整合,企业中还有,大,大量的遗留,应,应用系统，,如,如何将它们,与,与新开发的,应,应用整合起来。,通过异构系,统,统的整合，,保,保护现有的,投,投资，还可,以,以方便地产,生,生新的商务,流,流程从而带,来,来新的利润,！,应用的整合,为,为什么重要?,是为了:,把事情做得更好,Automate Existing Processes,做一些新的事情,ProvideNewServices,最终目的,是,是:,节约费用,TakemanualInterventionoutofa Process(OrderFulfillment,Inventorymanagement,etc.),Coordinate betterwith Suppliers,BusinessPartners,or Customers,赚取新的利润,Provide NewProducts orServices(Web Enabled,(New combinations of Products,Services),Provide Better Service(Complete On-line Loan Approval,Purchase PC andOn-line Service with single transaction,应用集成的“,噩,噩梦”,Internal Users,Customers,Suppliers,Partners,“,噩梦”的解决,方,方案,EAI”,涅磐”,Internal Users,Customers,Suppliers,Partners,Enterprise Application Integration Environment,流程驱动整合,！,！,Internal Users,Customers,Suppliers,Partners,Enterprise Application Integration,EAI,解决的五个问,题,题,基础构造,:,1.,消息传递(,Middleware),2.,已有应用系统,的,的接口(,Adapters orConnectors),3.,将所有数据转,换,换为“世界语,”,”（共同的,语,语言）,4.,翻译“世界语,”,”，解决方言,问,问题。,真正的商务价,值,值产生在业务,流,流程自动化以,后,后。,5.,协调多个系统,做什么,？,？什么时候做,？,？谁来做？等,等,等。,(,管理异构系统,之,之间的业务流,成,成),iPlanet Integration Server,特性,由业界最好的,技,技术组成：,流程引擎,AwardWinning-Cross Roads A,List,基于业界标准-,XML and XSLT,Sun Java Message Queue,我们最好的消,息,息中间件,与,OS/390,主机系统由杰,出,出的集成能力,流程引擎具有,非,非常好的处理,能,能力 单,隔,隔引擎处理超,过,过一百万的商,务,务流程！,轻量的适配器,简单的适配器,生,生成技术,四种工作流（,Workflow）,Document/Image,Workflow,Contract development,Informationfulfillment,Changemanagement,Embedded,Workflow,ERP,HR,Desktop apps,Collaborative,Workflow,Messaging based,New productdevelopment,Issueresolution,Scheduling,Production,Process,Management,Real-time,in Production,Extreme HighScalability,Zero Latencyand Straight-,Through Processing,工作流类型,Document/Image,Workflow,PlexusFloWare,TibcoInConcert,IBM MQSeriesIntegrator(formerly Flowmark),Embedded,Workflow,iPlanet Process Manager,SAP embeddedWorkflow,BEA ProcessIntegrator,WebMethods,Collaborative,Workflow,LotusNotes,MSOutlook,Production,Process,Management,iPlanet Integration Server,BTCellnet,英国第,二,二大移,动,动运营,商,商,六百万,注,注册用,户,户,隶属于,英,英国电,信,信（,BT）,面临的,问,问题:,通过识,别,别有价,值,值的用,户,户（可,能,能带来,更,更多的,利,利润的,客,客户）,，,，销售,可,可以在,电,电话商,提,提供跟,好,好的服,务,务吸引,消,消费者,，,，降低,“,“叛逃,率,率”,Call centre application,Billing,(VMS),Hardware Orders(informix),OracleDatabase,BTCellnet FastSAVE:The Business View,BTCellnet FastSAVE:BusinessProcess View,FrontOffice,Back Office,Receive call,RetrieveCustomerdetails,Save Customer,CustomMiddleware,Billing,Customer,Start,GetSubscriberInformation,Oracle,Database,HardwareOrder,HardwareOrders,UpdateBilling,CustomMiddleware,Billing,RecordCompletion,Finish,Oracle,Database,Challenge,:Reducecustomerchurnratebyidentifyingprofit,abl,e customersandempoweringCSR,s,to,provisionserviceswhileonthe phone,Solution,:AnEAIsolutionthatconsolidated12billingsystems,reduced inaccuratecustomerdata,and enabledzerolatency flowofinformation,iISIntegration,MCIWorldcom,Integrated Order Manager,Records Status,Decomposes Order,SendsComponents to COMs,On-goingOrderManagement,Statusand Tracking,ComponentOrderManagers,COMfor every lineofBusiness,SeparateProcess foreach Product,Others.,OrderEntry,CSR,40+different Entry Points,Siebel(Future),Provisioning,ServiceInitiation,ExceptionHandling,Lo,ca,lCOM,LDC,OM,WirelessCOM,MCIWorldcom-,ReusableProcessFrameworkforAllAutomationProjects,LowerDevelopmentCosts,HigherLevelsofAutomationinProcess,FewerRejects,ReducedExceptionHandling,ShorterProvisioningTimes,SystematizedAddingNewProductsandBundlestoMix,NewProducts,BundlesDeliveredinLessTime,LowerTrainingCosts,LessRamp-upTimeforNewCSRs,竞争,优,优势,给,给,您,您一,些,些提,示,示,我们,的,的核,心,心优,势,势:,有实,施,施大,型,型项,目,目的,成,成功,经,经验,Open,(XML,Java,CORBA,DCOM,JMQ,etc.),Robust,scalableprocessengine,Integrateddevelopmentenvironments(MoreTruewithForte4GLthanForteforJava,butFFJwillbefoldedinovertime),由全面的,集,集成/电,子,子商务解,决,决方案(,SunONE,),具有很好,的,的可扩充,性,性/性能,的,的流程引,擎,擎:,流程引擎,我,们,们的传统,财,财产,请注意:,Workflow,-Document or File Management,Low Throughput,emailbased,DBMS-CentricArchitecture versus,Production Process Management(Us),-Data-centric,highThroughput,TCP-IPMessages,MemoryResident Architecture,大多数产,平,平源自于,Workflow(Document Management orCollaborative),他们的性,能,能被过分,夸,夸大了。,请记住我,们,们前面所,提,提的领域,特,特点;,每,每家公司,的,的技术源,自,自于一种,(Messaging,Transformation,or Process/Workflow),总体来说,，,，评价一,个,个,EAI,产品，应,该,该看看他,的,的“根”,.,MostEAIcompanies started witha core product and,evolved,intoEAI,Their weaknesseswill befound in the placeswhere theyhadto,stretch,theircoretechnologyto encompassadditionalEAIrequirements,We are OnlyOneswith Process BackgroundbutwehaveAcquired ExcellentMessaging(JMQ),最为重要,的,的时-,EAI,不是仅仅,关,关于一个,产,产品，他,是,是在培育一个,解,解决方案,获胜者将,是,是拥有最,全,全面解决,方,方案的,竞争优势,给,您,您一些提,示,示,
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