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,按一下以編輯母片標題樣式,按一下以編輯母片,第二層,第三層,第四層,第五層,*,Back OfficeSystem,後檯管,理,理系統,Back OfficeSystem,Functions:,Systems generallywork behindthescenes,Designedtoautomatekeybusinessfunctionrather thanservethe customer directly,Back OfficeSystem,Payroll systems,Automatethecalculationand paymentofwagesand salaries,Personnelsystems,Storeandanalyzeinformationaboutemployees,Accounting systems,Automatetheprocessofdrawing up periodic financialreports,Marketingsystems,Help analyzethe marketpositionf thehotel,Payroll Systems,Calculatingpayroll canbea complicated andtime consumingprocess,Differentworkhour withdifferent rate,Regular workhours;overtimework hours;shiftallowance;bonusesetc,Incometax andnationalinsurancechargesmust be calculatedfor every employee,healthinsurance deductionhastobemade,Cumulative period-to-date figureshav etobestoredand periodicallyreportedtotheInland Revenue;,Payroll Systems,Hospitality industryhasseveral peculiar characteristics which make payroll calculation even more complicated,Employeesare multi-skilled and work inseveral departments,eachwithdifferenthourly wage rates,Service chargehas to becollectedand distributed,Payroll Systems,Whatcomputerized packages cando aboutthe payroll process?,Automate the payrollprocess,Reduce thetimeneeded tocompletethe process,Wagesarepaidfrequently,major savingof time(cost)are possible,Payroll Systems,How does the payrollsystem works?,The numberof hoursare entered into thesystem from a,timesheet,or,Transferred automaticallyfroman electronicdevice(eg.Time clock),Hotelandcatering computer systemscanalsoact as time clock,EPOSor PMS canrecord the log-on and log-offtimeof each employee,and reportthe numberof hoursworked tothe payroll system,Oncethe grosswageis known,the amountof tax due canbe calculatedusingdatafromtheemployees,master file,Payroll Systems,How does the payrollsystem works?,Itemized paylslips,listing all deductions,are then produced automaticallyby the system;somesystems can print personalized paycheques showing thenameandthe correct amount due toeachemployee,Somesystems allow payment tobe made by,BankGiro,whichreduce the costs ofbankcharges and administrative time when use cash orcheques for payroll.,Business cost are reduced(onecheque for entire payroll),Employee get paid more quickly,Payroll Systems,How does the payrollsystem works?,Fromthe bankspoint ofview:BankGiros aretimeconsuming,Solution:Paypath orBACS(BankAutomatedClearingSystem),allowthesamedatato betaken tothe bank on computerdisk,where itcanbe read directly itothebanks computer,Lesstimeis neededfor processingthe transactions,which is reflected inlowerbankcharges for the service,Solution2:electronic funds transfer(EFT),Eliminatestheneedto goto the bank.,Datacan be transferred electronically,and the funds required for paymentautomatically removed from thefirm,s bank account,Employee Time Sheet,Employee MasterFile,PersonnelSystems,Because ofthelinksbetween the payrollandthe personnel departments,their computer systemstendto work closelywitheachother.Insomecases,personnel systemsincorporate payrollas part of their functions.However,itis more commonto have separate systemsbecause each has its owngoals andobjectives.,PersonnelSystems,Functions:,Storea varietyof informationabout each employee,Analyzed data in variouswaysto produceuseful informationfor the personnel manager.,Labour scheduling can assist in drawingup staff rosters,PersonnelSystems,Computerized Labourschedulingsystem,Numbers and skills are enteredintosystem,Use mathematical optimizationtechniqueto draw uprosters,Minimizeslabour costs bymaking asmuchuseas possible ofpermanentstaffandby avoiding overtime,Confusionis reduced,aseachemployee received detailed individuallyprinted reportshowing where and when heor she isscheduledto work,PersonnelSystems,Personnelsystems are still relatively uncommon inthehotelandcatering industry.,Individualhotels orrestaurants tend toemploy arelativelysmall number of people,and usinga complexcomputer systemto help managepersonnelmight therefore beunproductive.,人事薪資管,理,理系統,出勤刷卡作,業,業.人事員,工,工管理.制,服,服領用作業.薪資銀行,轉,轉帳作業.,現,現金發放作,業,業.二期薪,發,發放作業.,勞,勞健保所得,稅,稅作業.年,度,度扣繳憑單,作,作業.離職,員,員工作業.,出,出勤考核作,業,業.排班表,作,作業,AccountingSystems,The traditional,paper-based methodof accountinginvolves recording transactions inthreeledgers:a sales ledger,a purchases ledgerand anominal ledger.Becausea double-entry,system is used toensure accuracy,entrieshaveto bemadein several ledgersto recorda single transaction.,AccountingSystems,Computerized packagesimplifythe process bycompletingeachtransaction ina singlestep.,All necessary ledgerentries are made automatically when thetransaction isprocessedby the accounting system,Electroniclinks toothercomputersystem allow many ofthepostings to bemadeautomatically.,AccountingSystems,Accountingsystems are usuallypurchasedin modules,each ofwhich deals with different aspectsof the accounting process.,Eachmodule canworkas astand-alone package,orcan be integrated with other modules togivea completecomputerized a
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