现代资讯系统安控的挑战与因应之道

Click to edit Title Slide,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,現代資訊系統安控的挑戰與因應之道,呂欣,專案技術部經理,大型企業業務暨經銷事業處,台灣微軟,資訊系統安控的問,題點,大多已購買資安設備,大多已作過系統安全修補購買防火牆,大多,已,購買入侵偵測,大多,已,購買防毒程式,No Management,No Security,IT Service Management&Security,BS7799/ISO17799,IT Infrastructure Library(ITIL),Microsoft Operations Framework(MOF),Communication,Communication,Communication,Communication,Goals,(metrics),Tools,Processes,ITSM,Organization,Technology,Leadership,Activities,People,Technical,Infrastructure,Knowledge,R&R,Skills,Source:the Art of Service,ITIL,Microsoft,MOF,BS7799,ITIL Models,Service Delivery,Service Support,Incident,Management,Problem,Management,Configuration,Management,Change,Management,Release,Management,Continuity,Management,Availability,Management,Capacity,Management,Financial,Management,Service Level,Management,Service Desk,Security,Management,BS7799,MOF,&,ITIL,and BS7799,Working Together,ITIL is descriptive,ITIL leverage BS7799 for Security Management,MOF leverages and extends ITIL,ITIL+MOF=,IT Service Management,MOF leveraging ITIL,retains common terminology,MOF extends ITIL showing how to implement IT Service Management,MOF provides context for Microsoft technologies,BS7799,DSI will result in reduced costs,improved reliability,and increased responsiveness across the entire IT life cycle,ITIL&MOF Process Model,Microsoft Operations Framework,IQ-Support,IQ-Alert,YES-PDM,凌群資產管理系統,YES-IT Operation Portal,CQi,機房,監控系統,