OrganizationalBehavior

,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,*,OrganizationalChange,Organizational Behavior,Summary,Companies want to be more for a long time must change,Cross-train workers is a good methods.,Companies can use incentives to improve quality and efficiency of the workers,Train excellent employee.,Any solution to resistance to change,The case of resistance to change,Emily, who has the reputation of being an excellent worker, is a machine operator in a furniture manufacturing plant that has been growing at a rate of between 15 percent and 20 percent each year for the past decade,，,But the profits on the decline,，,so managers began to focus on internal focus than external focus,。,Emily works on a machine that is very complex and not easy to effectively operate. She is the only one who can consistently get product through the machine within specification and still meet product schedules.,The case of resistance to change,The case of resistance to change,Her machine really didnt need to be so difficult and touchy to operate; with a couple of rather minor design changes in the machine and better maintenance, virtually anyone could run it. But the manager does not agree with, the manager just told her to “do her work and leave operations to the manufacturing engineers.”,Forces for,Change,Resistance to Change,Direct Costs,Saving Face,Fear of the Unknown,Breaking Routines,Incongruent Systems,Incongruent Team Dynamics,Identify the sources of resistance to change in this case.,Lots of expansion no significant changes have occurred in overall approach to operation, plant layout, ways of managing workers, or the design processes. Plant operations as well as organizational culture are rooted in traditional Western management practices and logic, based largely on the notion of mass production and economies of scale.,Discuss whether this resistance is justified or could be overcome.,This resistance could be overcome. Managers need to understand anything. With a couple of rather minor design changes in the machine and better maintenance, virtually anyone could run it. That it would just create more waste if they tried to have other employees run her machine. Overall approach to operation, plant layout, ways of managing workers must be changed.,Recommend ways to minimize resistance to change in this incident or in future incidents.,1.Better maintenance of the machine to change its design,2.Managers to make more exchanges with the workers,3.General business principles, plant layout, management must change the way workers,4.Reduce costs,Cross-Cultural and Ethical Concerns,Cross-Cultural Concerns,Linear and open conflict assumptions different from values in some cultures,Ethical Concerns,Privacy rights of individuals,Management power,Individuals,self-esteem,Consultant,s role,OrganizationalChange,End,