Unit9DiningEtiquettePPT课件

Unit Nine.Dining EtiquetteFocal PointsvThe rules for Business Dining v Dining and Tipping etiquette in various countriesvBusiness Drinking and Toasting CustomsIt refers to a set of rules that govern the expectations of social and dining behavior in a workplace,group or society.Lead-invDining Etiquette What is Dining Etiquette?Contents:vBusiness Dining Etiquette vBusiness Dining and Tipping vBusiness Drinking and Toasting Customs Lead-in Business Dining EtiquettevDining manners are an important part of business etiquette as most of the deals,interviews and meeting are cracked over the dinner table.Dining EtiquetteHere are some useful tips for you on:Table settingSeating arrangementThe table settingThe seating arrangementTips to keep in mindSit straight with both feet on the floor,legs togetherElbows never on the tableSpeak softly to those nearest to youThank the waiter only once or twiceTip wellvOnly begin eating after your host or guest is seated and begins eating.vBring food up to your mouth(soup spoon)vObserve pace of eating of others and conform to their pacevCut one piece of food and eat it rather than cutting up meat all at onceLay napkin across lap;do not use as a bibSelect silverware from the outside inWhen finished,put silverware in 10 oclock positionDo not dunk foodKeep mouth closed when chewingEnquire from the host/hostess about dress code for the function invitedAbide by local customs/religious practices of host/hostessMen should assist ladies to be seated by pulling out the chairPlacing your handbag/purse on the tableGesturing with your knife or spoonPutting food into your mouth with a knifeChomping your foodTalking with your mouth fullWiping your mouth with your hand when holding a knife/forkYou should avoid this while diningReaching across people to get a dish.Instead ask for it to be passed to youPlaying with the cutlery around youWiping your face with the napkinApplying lipstick at the tableSmoking(unless the host gives the lead)You should avoid this while dining Business Dining and TippingDifferent Styles of eating vAmericazigzag style The knife is held in the right hand and the fork in the left with the tines down while cutting a piece of food;then the knife is placed on the upper right edge of the plate.The fork is switched to the right hand,and the food is eaten with the fork tines up Business Dining and TippingDifferent Styles of eating vEuropevLatin AmericaContinental or European style The fork remains in the left hand with the tines down during the cutting and eating of food Business Dining and TippingDifferent Styles of eating vMiddle EastvIndia Use the right hand for scooping food vEast AsiaSuch as China,Korea,Japan,TaiwanChopsticks are commonly used vMost cultures consume at least some foods that are viewed as unusual by people in other cultures.Business Dining and TippingvTipping is a fundamental part of service industries today and is a“reward”for services performed for guests and clients.Business Dining and TippingvTippingvBusiness Drinking and Toasting Customs vBusiness Drinking “A thousand cups of wine is not too much when bosom friends meet,”according to an old Chinese saying.v In fact,alcohol at the business is limited to 2 glasses at most with dinner.These limits are now being written into the code of conduct standards for many corporations.vBusiness Drinking and Toasting Customs vBusiness DrinkingvWhen drinking alcohol,always hold your drink in your left hand.This enables you to shake someones hand with your right hand.And it keeps your right hand dry and warm.And remember to always control your drinking!vUnless you are going out with a client group that is culturally specific and want to show respect for their culture,it is expected that in a mixed cultural group individuals will follow their own preferences about consumption of alcohol preferences.vBusiness Drinking and Toasting Customs vBusiness Toastingv The host toasts first.v At formal occasions,the toaster stands;the person being toasted remains seated.v The guests respond by taking a sip of their drinks-but never emptying the glass.vBusiness Drinking and Toasting Customs vBusiness ToastingThe person being toasted does not drink to himself.After the toast,the person who is being toasted rises,bows his acknowledgment,and says thank you.At private or small informal dinners,it is acceptable for everyone-toaster and toastee included-to remain seated.Exercises.Role-play activity l Divide the class into groups;each member of the group should practice the following situation.Directions:create a kind of business dining situation,practice the rules for business dining to know the correct table settings and table manners.ExercisesII.Tests for your Business Dinning Etiquette.1.Youre in a restaurant and a thin soup is served in a cup with no handles.To eat it you should:A.pick it up and drink it B.use the spoon providedC.eat half of it with a spoon and drink the remainderD.just wait 2.Youre at a dinner and champagne is served with the dessert.You simply cant drink champagne yet know the host will be offering a toast.You:A.tell the waiter“no champagne”B.turn over your glass C.ask the waiter to pour water into your champagne glass instead D.say nothing and allow the champagne to be poured 3.Youre at a table in a restaurant for a business dinner.Midway through the meal,youre called to the telephone.What do you do with your napkin?A.Take it with you B.Fold and place it to the left of your plate C.Loosely fold it and place it on the right side D.Leave it on your chair Exercises4.Youre hosting a dinner party at a restaurant.Included are two other couples,and your most valuable client and his wife.You instruct the waiter to:A.serve your spouse first B.serve your friends spouse first C.serve you and your spouse last D.serve your client last 5.Youre invited to dinner in a private home.When do you take your napkin from the table and place it on your lap?Which one is not proper?A.Open it immediately B.Wait for the host to take his napkin before taking yoursC.Wait for the oldest person at the table to take hisD.Wait for the acknowledged head of the table to take hers before taking yours6.Youre scheduled to meet a business associate for working lunch and you arrive a few minutes early to find a suitable table.30 minutes later your associate still hasnt arrived.You:A.order your lunch and eatB.continue waiting and fuming that your associate isnt thereC.tell the head waiter youre not staying and give him our card with instructions to present it to your associate to prove you were thereD.after 15 minutes call your associateExercises7.You are at a business dinner when someone toasts you.What should you do?A.say“thank you”and take a sip of your drink B.stand up and give a short speech C.stand up and return the favor by giving the toaster his or her own toast D.smile,but do nothing more 8.When is it appropriate to take a mobile phone call during a business dinner?A.when you excuse yourself from the table and talk in another part of the restaurant B.when the call concerns those you are having dinner with(i.e.,the call is from the boss)C.only when you make the call very brief and apologize to your dinner mates D.never 9.At a business dinner,when can you begin talking business?A.As soon as the food order is made B.As soon as everyone arrives at the table and has exchanged pleasantries C.As soon as everyone has chosen a menu item to order,but before the order is made D.As soon as food is ordered and pleasantries are exchanged,as long as everyone knows the dinner is a“working”oneExercises10.At a business dinner,when is it appropriate to have a drink?A.Never B.Only if the host and senior guests are drinking C.Only if others of your level and above are drinking D.Always,this is an adult meal at a restaurant,after all11.While traveling internationally on business,your hosts provide a regional delicacy that you know you wont like.What do you do?A.Politely decline and eat around the offending item B.Offer to take a bite and nothing more C.Try it,and then eat as much as you can D.Pick at it while you eat other things on your plate and hope they dont notice if you dont eat any12.You go to dinner with your boss and he offers to pay,what should you do?A.insist that you should pay B.consider that by rank he should pay C.never offer to pay.It is considered impolite D.NothingExercises13.When invited for a dinner,start eating when:A.food is servedB.any one starts eating C.any time you like D.guest of honor starts14.Where do you place your purse while dining at a restaurant?A.put the purse on the floorB.place the purse on the table C.hang the purse on the back of the chairD.place the purse between yourself and the chair15.Youve forgotten a lunch with a business associate.You feel terrible and know hes furious.You should:A.write a letter of apologyB.send flowers C.keep quiet and hope he forgets about itD.call and set up another appointment,again with sincere apologiesvHandling Utensils and Eating StylesvMany people feel unsure about how to choose and use utensils properly,what to do with the knife and fork when resting or talking,and where to put them at the end of the meal.Mastering the use of utensils according to the style of eating you prefer will demonstrate confidence and finesse and make those around you feel comfortable.There are two styles of eating accepted in North America:American and Continental/European.The American style is the most commonly used.However,with a global economy,more business men and women are choosing the Continental style,especially those who conduct business with people from other countries.Each style indicates how to hold the knife and the fork during a meal.vYou should be consistent in using whichever style you select,and eat the meal with only one style;switching styles during the meal is inappropriate.III.Read the following passage,learn and practice in groups.vCutting Meat vThe correct way to cut your meat,whether eating American or Continental style,is to grasp your knife and fork in a relaxed,natural manner,never with clenched fists.vHolding Utensils vBoth styles start with the fork in the left hand and the knife in the right.Both utensils are controlled by the thumb and index finger.vPlacing Utensils After Start Eating vIn both styles of eating,once used,your utensils,including the handles,should not touch the table again.Essentially,where it might dirty the tablecloth,used flatware must never be allowed to touch the surface of the table.It is not proper to allow even the clean handle of a knife or fork to rest on the cloth while the other end lies on the plate.Placing your fork and/or knife on the plate with the handles touching the table,like a rowboat,is inappropriate.vAmerican Style vThe American style is called“Zig-Zag.”The fork is held in the left hand,tines down;the knife in the right hand as shown in this picture.vYou use the fork to hold the food while cutting a bite-size piece with the knife.It is never appropriate to cut more than one bite-size piece at a time.Then you eat food by switching the fork to the right hand and finally inserting the piece of food in your mouth.After a few bite-sized pieces of food are cut,you lay the knife on the edge of the plate with blades facing in.The entire process is repeated as your need to cut food continues.v vWhen not cutting,the knife remains resting across the upper right quarter of the plate with the blade toward the center while eating proceeds using the fork alone.v When you are resting,your knife stays at the one oclock position with blade turned inward and your fork at the four oclock position with tines up.vTo indicate that you have finished eating,the utensils are placed together on the plate with the fork tines up and the knife turned inward in the lower,right-hand portion of the plate between the clock positions of four and six.This assures that they will not slide off as the plate is being removed.The“Im finished position”signals to the waitstaff that they can remove your plate and utensils.The position of the knife tells the server whether you are still eating or you are finished with your meal nine oclock signals that you are still eating and four to six oclock signals that you are finished.vContinental StylevIn the Continental style,as in the American style,the fork is held in the left hand,tines down;the knife in the right hand as shown in this picture.vAfter you cut bite-size pieces of food,hold the food with the fork and cut with the knife.Then spear the food with the fork which is still in your left hand and put it in your mouth.As you continue eating,use the knife as a backstop to assist in spearing the food with the fork.Remember that in the Continental style,the fork stays in your left hand;you do not switch.vWhen resting between bites,the knife and fork are crossed on the plate with the fork over the knife with the prongs pointed down in an inverted V.The well-informed waitstaff will never remove your plate with the knife and fork crossed because they know that you are not finished with your meal.v vWhen you have completed your main course,the utensils are placed together on the plate with the fork tines down and the knife turned inward anywhere between the clock positions of four and six.This position of your silverware indicates that you have finished eating.部分资料从网络收集整理而来，供大家参考，感谢您的关注！