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第八章 商务英语证书（初级、一级）模拟试题全国国际商务英语培训认证考试（一级）大纲为建立与我国国际商务发展相适应的商务英语水平评价标准和认证体系，满足相关企事业单位对员工和应聘人员英语能力测评的需要，为相关院校和培训机构提供教学参考，特制订本大纲。一、 考试目的本考试是对国际商务英语交际能力的测试。考试结果可作为相关企事业单位人员招聘的参考和国际商务从业人员英语能力的评价依据。本考试旨在统一测试标准和操作规范，促进相关的教育和培训工作，提高国际商务从业人员的职业英语水平。二、 考试对象国际商务从业人员以及有意从事国际商务工作的各类院校学生和其他社会人员。三、 考试性质本考试是职业英语水平考试，是一种尺度参照性标准化考试，评价被测试者在国际商务环境中的英语应用能力。四、 考试范围本考试涵盖语言和商务两方面的内容。语言方面测试国际商务环境中英语听、说、读、写、译能力；商务方面涉及国际商务中的常见业务，突出国际贸易实务。五、 语言能力要求 本考试语言方面具体能力要求如下表：编号能力项目能力要求1听力能够听懂语速为130词/分钟左右的商务会话或陈述，能掌握其要点和相关细节，并领会说话人的态度、感情和真实意图。内容涉及日常问候、接听电话、约会安排、招聘面试、会议组织、产品描述、价格谈判等商务活动。词汇不超出本大纲词汇表。2口语能够在日常接待、会议安排、产品描述、业务联系、价格磋商等商务活动中进行交流。表达清楚、流畅，能够较好地运用会话策略，准确表达意见、观点、情感等。3阅读能读懂商务信函、广告、备忘录、便条、通知、通用商务单证等商务材料，能运用有效的阅读技巧，掌握中心意思，理解主要事实和相关细节，并能够进行归纳推理。阅读速度不低于70词/分钟。4写作能够在30分钟内完成不少于100词的商务写作任务。涉及简历、备忘录、商务信函、通知等应用文体。内容完整，格式正确，语言准确，语意连贯。能够运用基本的写作技巧。5翻译能够翻译简单的商务信函、产品说明等材料，译文正确。六、 商务内容要求 本考试所要求的主要商务内容如下表：编号商务模块国际商务内容要点1商务办公1. 工厂/公司介绍2. 电话接听3. 来访者接待4. 邮件/包裹收发5. 约见登记6. 工作日志7. 办公设备操作8. 事故报告9. 时间分配和管理10. 工作岗位描述11. 求职面试12. 工作流程组织和监督13. 会议组织和记录14. 商务旅行和住宿安排2商务礼仪1. 电话礼仪2. 名片礼仪3. 信函礼仪4. 求职礼仪5. 宴请礼仪6. 谈判礼仪7. 文化差异与禁忌3国际市场营销1. 市场与需求2. 消费者购买行为3. 产品4. 定价5. 分销6. 促销4国际贸易1. 国际贸易基本概念2. 合同磋商的基本环节3. 质量和数量的表示方法4. 包装与运输标志5. 主要贸易术语的具体内容6. 折扣与佣金7. 运输方式选择和条款订立8. 运输中的风险、损失、险别9. 主要结算票据10. 主要结算方式11. 检验、索赔、不可抗力、仲裁12. 服务贸易与知识产权5其它1. 外汇汇率2. 外汇风险3. 合同的成立、履行、让与、违约救济4. 汇票、本票和支票5. 网上批发、在线零售、在线拍卖七、 词汇要求本考试要求词汇量达到4,500词，其中商务专业词汇1,500词左右。八、 考试项目本考试分为听力、阅读、翻译与写作、口语四大模块。各个项目、题数、记分和考试时间等如下表：序号模块形式分值时间（分钟）项目题数计分1笔试听力2025商务信息捕捉55商务对话理解1010商务短篇理解55合 计20202 阅读5055商务短语选择1010选词完形填空1010陈述正误判断55图表信息阅读55商务阅读理解1020合 计40503翻译与写作3040商务短文翻译（英译中）110商务应用文写作 （英文）120合 计230前三个模块合计10012062100 4口 语口试5012口头作文120商务句子口译（中译英）210商务会话120合 计450九、 考试组织机构由常设的“全国国际商务英语培训认证考试中心”负责组织考务培训、命题、考试、阅卷和认证工作。由来自相关行业和高校的专家组成专家委员会，指导考试和认证工作。通过考试中心资质认证的各地高校和培训机构可以申请设立考点。考试中心对各地考点实行年审和动态管理。十、 考试时间每年四月第二个星期六和星期日组织一次考试。十一、 考试成绩和认证考试分为笔试和口试两部分。笔试总分为100分，成绩60分以上（含60分）为通过；口试总分为50分，成绩30分以上（含30分）为通过。被测试者可以同时报考笔试和口试部分或单独报考其中一部分，笔试和口试成绩有效期为两年。每次考试后，被测试者可以获得相应成绩报告单。两年内，笔试和口试均通过的被测试者可获得认证证书。 全国国际商务英语培训认证考试（一级）Part I LISTENING (25 minutes)Section A Directions: In this section, you will hear five short sentences. Each sentence will be spoken twice. At the end of each sentence there will be a pause. During the pause, you are required to fill in the corresponding blank according to what youve heard. Then write your answer on the Answer Sheet.Example: Youll hear: Youll read: Mr. White will be back before . From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5:00 on the corresponding space on your Answer Sheet. Now the test will begin.1. The time Mr. Maley arrives at the airport is _.2. Mr. Norths extension number is _.3. The unit price quoted is US$ _ CIF, Puerto Limon.4. The former HR manager was _.5. The destination address of the parcel is _19, Copenhagen, Denmark.Section B Directions: In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and question will be spoken only once. After each question, there will be a pause. During the pause, you must read the four choices marked A, B, C and D, and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the center.Example: You will hear: You will read: A. She will post it later. B. She could not contact the man.C. Shes not sure if the computer is fixed. D. She cant send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. A stereo repairman. B. A hi-fi salesman.C. A store keeper.D. The womans house keeper.7. A. Word-of-mouth advertising is needed for this campaign.B. Commercials are needed for this campaign.C. Word-of-mouth advertising is as effective as commercials.D. Commercials are more effective than word-of-mouth advertising.8. A. $96.B. $98.C. $100.D. $102.9. A. They are discussing about the price.B. They are discussing about the contract.C. They are complaining about the packing and shipping marks.D. They are complaining about the price.10. A. A check-guarantee card.B. A cash card.C. A credit card.D. A debit card.11. A. In a department store.B. In a bank.C. At the customs.D. In a jewelry store.12. A. She needs to apply for another visa.B. She will take part in a trade negotiation in a month.C. Her visa is still valid for her purpose.D. She wants to visit Philadelphia and Boston.13. A. She was selected for further interviews.B. She was recruited by the company.C. She failed in the interview.D. She will try another company.14. A. Accounting.B. Marketing.C. Security.D. Human Resources.15. A. Confused.B. Interested. C. Indifferent.D. Unsatisfied.Section C Directions: In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and questions only once. After each question, there will be a pause. During the pause, you must read the four choices marked A, B, C and D, and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the center.Task 116. A. The advertising agency.B. Radio commercials.C. The advertisement slogan.D. The plan for advertising campaign.17. A. Once a day.B. Twice a day.C. Every fifteen seconds.D. Every twenty seconds.Task 218. A. 22%.B. 9%.C. 60%. D. 40%.19. A. They complain about the quality of products.B. They complain about the price of products.C. They complain about delivery times.D. They complain about after-sale service.20. A. Increasing the volume of business in the European market.B. Analyzing the revenue of the company this year.C. Establishing three Asian distribution centers.D. Promoting the companys products in Asia.Part II READING (55 minutes)Section A Directions: Choose the best answer for each statement from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center. 21. Our company is going to _ a new business this year.A. make B. launch C. forward D. manufacture 22. In 2001, the business _ of the multinational company reached 126 billion US dollars.A. amount B. quantity C. scale D. volume 23. The seller should make sure that shipment is to be _ within 30 days after receipt of L/C.A. sent B. madeC. startedD. effected 24. The _ communicated in business interactions through facial expressions, arms, legs and hands are very important. A. verbal signalsB. nonverbal signals C. contactsD. languages25. The exporters expect their distributing agents to _ the products actively.A. improve B. demonstrate C. promote D. display 26. _ at Medico Co., Ltd. is 1.8% this year.A. Sale growthB. Sales growth C. Selling growthD. Selling growing27. I regret to tell you that we cannot grant you _ for our garden furniture in Sydney. A. only rightB. sole agentC. sole agencyD. only agency 28. The car is sold with a twelve-month _.A. guarantee B. promise C. certification D. protection 29. The annual turnover last year was US$28 million and the company made a large _.A. interestB. profit C. benefitD. finance30. Because of the poor performance this year, the company has a lot of _ debts now. A. outstanding B. collecting C. settling D. clearing Section B Directions: Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.Insurance is a device that has been developed to handle risks. Nearly everyone 31 risk of some sort. The house owner, for example, knows that his property can be damaged by fire; the ship owner knows that his vessel may be lost at sea; the breadwinner knows that he may die 32 and leave his family the poorer. On the other hand, not every house is damaged by fire, not every vessel lost at sea. If these persons each put a small 33 into a pool, there will be enough to meet the needs of 34 who do suffer loss. In other words, the losses of the few are met from the contributions of the many. This is the basis of insurance. Those who pay the contributions are known as the 35 and those who administer the pool of contributions as insurers.The legal basis of all insurance is the policy. It states that in return for the regular payment by the insured of a named sum of money, called the premium, which is usually paid every year, the insurer will pay a sum of money or 36 for loss, if the risk or event insured against actually happens.The premium for an insurance naturally depends on how likely this is to happen, as suggested by past experience. If companies 37 their premiums too high, there will be more competition in their branch of insurance and they may lose business. 38 , if they make their premiums too low, they will lose money and may even have to drop 39 business. So the ordinary forces of supply and demand keep premiums 40 a level satisfactory to both insurer and insured.31. A. is exposed onB. is exposed toC. is exposing toD. exposed to32. A. in an early ageB. in early yearsC. at an early ageD. at early ages33. A. sumB. quantityC. numberD. count34.A. the littleB. the fewC. a little D. a few35.A. insurerB. insuredC. insurance companyD. beneficiary36. A. billB. interestC. compensationD. price37. A. fixB. decideC. holdD. remain38. A. Despite of thatB. ButC. On the other handD. Therefore39. A. acrossB. out ofC. offD. away 40. A. withB. on C. inD. at Section C Directions: Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B and C, and mark the corresponding letter on the Answer Sheet with a single line through the center.Dear Ms. Jean,I am writing about the order for the clothes you placed with us three months ago and your letter of enquiry relating to it. We are very sorry that we are having difficulty with the supplies of some of the clothes partly because of the strike here for the moment.It would be helpful if you would confirm receipt of the first package of Mens Jackets and Mens Jeans. We have not yet received payment for these clothes, so we enclose a copy of the invoice with this letter. We expect to receive payment in full before the end of the month.We are having problems in supplying both Womens Sweaters and Womens Jeans. The former are completely out of stock at all our suppliers, so we have cancelled the order and advise you to order at a later date. Delivery of the latter clothes is being delayed because of the strike, so we need to know whether you wish to pursue the order or cancel it.Womens Jackets have been dispatched to you and they will be with you within ten days. Please make the payment for it before the end of next month.The other two kinds of childrens clothes are very popular. Our usual suppliers are unable to meet this demand, so we have to find another supplier for these clothes. The Boys Sweaters will be supplied to us and shipped to you very soon, but we are not so sure when the Girls Sweaters will be supplied, so we advise you either to cancel the order or to order at a later time.I hope this letter answers your questions satisfactorily. Please do not hesitate to contact us again should you have any further problems.Yours sincerelyHelen Bateman41. Another reason for the sellers problems is that a fire took place in the factory. A. True. B. False. C. Not mentioned. 42. The buyer shall make the payment for the Mens Jackets and Mens Jeans this month. A. True. B. False. C. Not mentioned.43. The delivery of the Womens Sweaters is delayed by the strike. A. True. B. False. C. Not mentioned.44. The buyer will receive the Womens Jackets in ten days. A. True. B. False. C. Not mentioned.45. The seller will deliver the Girls Sweaters to the buyer very soon. A. True. B. False. C. Not mentioned.Section D Directions: Look at the tables and charts below. For each table or chart, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to match it. Then mark the corresponding letter on the Answer Sheet with a single line through the center.46. The price list of Portable DVD Players.NEWMAN Portable DVD PlayersModelPricePDP830$105PDP833$98PDP835$122PDP838$115A. Model PDP830 is more expensive than Model 835.B. Model PDP838 is more expensive than Model 835.C. Model PDP833 is less expensive than Model 838.D. Model PDP835 is less expensive than Model 830.47. The summer flight schedule.FlightDeparture TimeDestinationBA12817:30LondonCA83813:10ParisJA44712:15New YorkUA42011:40San FranciscoSA30812:30SydneyA. UA420 leaves five hours earlier than BA128.B. JA447 and SA308 go to the same continent.C. All flights except one leave in the evening.D. All flights except one leave in the afternoon.48. The sales volumes of cars in different regions. A. In Region A, the sales volume in June is a bit lower than that in December.B. In Region C, the sales volumes are almost stable in the four months.C. In Region B, there was a sharp increase in September.D. In Region A and B, the sales volumes declined in June compared with those in March. 49. The organization chart of a company.Mr. Robert Bush Managing Director Mr. Kim Johnson Sales & MarketingMr. Steve WhiteManufacturingMs. Jean WilsonAdministrationMr. Mark BrianProduction Mr. Carl ClintonMarketingMr. Bill ScattergoodSales AdministrationMr. Wilson SmytheFinance/AccountsMs. Shelly MahonPersonnelMs. Mary ForestaWarehousingA. Mr. Bill Scattergood is in charge of interviewing job candidates.B. Ms. Mary Foresta is in charge of working out the companys costs and profits.C. Mr. Carl Clinton and his team shall investigate possibilities for new markets.D. Ms. Shelly Mahon is in charge of storing the companys products. 50. The profits and costs (US dollars in thousand) of Star Trading Corp. in the past five years.A. The profit increased in 2002 but declined in 2003.B. The cost increased in 2004 and declined in 2005. C. Both the profit and cost increased in 2004. D. In the year 2005, the cost increased faster than the profit. Section E Directions: Read the following two passages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center. Passage OneLeading German company Bosch Group announced on Friday its ambitious recruitment plan to hire 4,000 more workers in China in the coming two years. It also plans to invest a total of some 650 million euros (US$781.62 million) in China from last year to 2007. By 2004, Bosch had invested about 550 million euros (US$661.37 million) in the establishment and expansion of its Chinese activities.Under the recruitment plan, Bosch will increase the number of its employees on the Chinese mainland from the present 14,000 to 18,000 by 2007. “Over the next two years, we shall be hiring not less than 1,000 additional associates in our Diesel Systems division, 2,200 in Power Tools, and 600 at Bosch Rexroth. In other words, 170 associates will join our companies in China every month,” said Franz Fehrenbach, chairman of the board of management at Bosch (China) Investment Ltd. To help realize its goal of pursuing sustainable development through talent localization in China, Bosch launched a new graduate management training programme in the country earlier this year. The new programme is designed to build up the future management team of the company in China. Among tens of thousands of applicants, the first group of 44 graduates from Chinese universities has been selected. Beginning this year, they will start a one-year training programme at Boschs facilities in China before they are sent to Boschs facilities in Germany where they will work for two years on a variety of challenging projects. “As a company committed to the Chinese market and the development of its local industries, Bosch pursues sustainable development in China through the localization of technology and talents,” said Peter Pang, president of Bosch (China) Investment Ltd. “In order to build strong local management, engineering and research teams in China, Bosch is committed to train and to develop Chinese students and professionals.” “In the long term, growth in China can only succeed with highly qualified and motivated staff from within China itself,” said Fehrenbach. The graduate management training programme is the newest initiative under Boschs International Development Programme (IDP) in China. Bosch said it regards its 250,000 employees around the world as the most important asset of the company. In addition to the education of graduates, IDP has, over the past few years, helped to train many talented young Chinese professionals who already have two to three years of work experience. They were sent to Germany for a two-year programme soon after they were recruited by Bosch in China. For current employees, short-term foreign assignment opportunities are widely available. Bosch Automotive Diesel Systems, one of Boschs business units, has sent more than 80 Chinese employees to Germany for training since it was established in Wuxi in 2004. A global manufacturer of automotive and industrial technology, consumer goods, and building technology, Bosch founded its first trading office in China in 1909. In 1926, the first car service workshop opened in Shanghai. Today, all of the Bosch business sectors are present in China. The company operates via a holding company in Shanghai, 13 subsidiaries, six joint ventures, and six trading companies. 51. Whats the possible title of the passage?A. Boschs Investment in ChinaB. The History of BoschC. How Bosch Developed New Products in ChinaD. Boschs New Recruitment Plan in China52. How many additional associates will Bosch hire at least over the next two years? A. 18,000. B. 3,800. C. 1,000. D. 2,040.53. What does the underlined words (Line1, Para.3) mean? A. local residents B. the place where talents are located C. to select the
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